California Lemon Law · Nissan
1 open recall · no fix yet Midsize SUV 2015–2024

Nissan Murano Z52 Problems, Recalls & Lemon Law

2015-2024 Nissan Murano: 5 ABS fire recalls, CVT shudder, sunroof explosions & more. See if your Murano qualifies for a California lemon-law buyback.

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10
NHTSA recalls
1
Open · no fix
16
Known defects
2015–2024
Model years
The overview

What owners are dealing with

You chose the Nissan Murano for its distinctive styling, premium cabin, and a reputation that promised refinement without the luxury-brand price tag. For many Z52-generation owners — 2015 through the 2024 final run — it delivered exactly that. For a significant, well-documented number, it delivered something else: a continuously variable transmission that shudders and stalls, a panoramic sunroof that explodes without warning, and an ABS module so persistently defective that Nissan issued five separate federal recalls targeting the same component.

The Murano Z52 pairs a 3.5-liter VQ35DE V6 with Nissan's Xtronic CVT JF017E. From early production, that transmission became the vehicle's most contested feature. NHTSA's complaint database for the MY2015 Murano alone contains more than 50 powertrain entries describing violent low-speed juddering, RPMs spiking while the car refuses to move, and complete CVT failure before 75,000 miles. Dealers have responded with software reflashes, valve body replacements, and full CVT swaps — only for some owners to return months later with the same DTC: P17F1.

The ABS actuator story is equally troubling. Between 2015 and 2019, Nissan issued five overlapping recall campaigns — 15V364, 16V193, 16V636, 18V601, and 19V807 — all addressing the same assembly. Brake fluid leaks onto an internal circuit board and creates a fire risk. At least one NHTSA complaint documents a 2015 Murano catching fire in the driveway after recall repairs had been completed twice. Add spontaneous panoramic sunroof explosions, a climate seat TSB for a fire-risk connector melt, and a 2024 quarter-glass adhesion recall, and the Murano Z52's service history demands attention before your next dealer visit.

The problems

The defects most likely to affect you

The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.

01

ABS Actuator Solenoid Contamination — Recall 15V364 (2015)

brake pedal problem; reduced braking; unexpected braking; brake warning light

Safety2015
02

ABS Actuator Brake Fluid Leak / Electrical Short — Recall 16V193 (2016)

brake pedal problem; reduced braking; unexpected braking; brake warning light

Safety2016
03

Occupant Classification System Misclassification — Recall 16V244 (2015-2016)

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Safety2015-2016
04

ABS Actuator Brake Fluid Leak / Fire Risk — Recall 16V636 (2015-2017)

brake pedal problem; reduced braking; unexpected braking; brake warning light

Safety2015-2017
05

ABS Actuator Brake Fluid Leak / Electrical Fire Risk — Recall 18V601 (2015-2017)

brake pedal problem; reduced braking; unexpected braking; brake warning light

Safety2015-2017
06

Backup Camera Settings Software Error — Recall 19V654 (2018-2019)

backup camera blank; screen goes black in reverse; rearview camera distorted

Functional2018-2019
Real results

What this defect was worth to a real client

A settled Margarian Law case on this exact model, published with the actual settlement math.

Known defects · 16 documented

Every confirmed defect, in plain English

Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.

ABS Actuator Solenoid Contamination — Recall 15V364 (2015)Safety2015
Symptoms

brake pedal problem; reduced braking; unexpected braking; brake warning light

Why it matters for your claim

Recall 15V364000 addresses ABS actuator solenoid contamination that can cause unexpected vehicle stability loss — a safety-critical defect. If Nissan's dealer performed the recall inspection but the owner continued to experience stability or brake-assist anomalies, those post-repair symptoms count as additional repair attempts under Song-Beverly. Recall non-completion on the owner's VIN is documented in NHTSA's remedy-available status and is independently actionable.

Typical fix

Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on August 13, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

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ABS Actuator Brake Fluid Leak / Electrical Short — Recall 16V193 (2016)Safety2016
Symptoms

brake pedal problem; reduced braking; unexpected braking; brake warning light

Why it matters for your claim

Recall 16V193000 involves brake fluid leaking onto an ABS circuit board, creating an electrical short and fire risk — a safety impairment that goes to the vehicle's fundamental safe operation. Under Song-Beverly, an unrepaired or unsuccessfully repaired safety recall is strong evidence of substantial impairment. Owners whose recall repair was completed but who experienced a brake fluid leak or electrical short afterward have a direct claim.

Typical fix

Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

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Occupant Classification System Misclassification — Recall 16V244 (2015-2016)Safety2015-2016
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

Recall 16V244000 addresses an Occupant Classification System that may classify an adult passenger as a child, causing the frontal airbag to disable — a potentially fatal defect in a crash. Any repeat airbag warning light or passenger airbag-off indicator after recall completion is a Song-Beverly repair attempt. The status of this recall remains 'open' as of Jun 30, 2026, meaning remedy parts may not have been available for all vehicles.

Typical fix

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pa

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ABS Actuator Brake Fluid Leak / Fire Risk — Recall 16V636 (2015-2017)Safety2015-2017
Symptoms

brake pedal problem; reduced braking; unexpected braking; brake warning light

Why it matters for your claim

Recall 16V636000 covers the same ABS actuator brake-fluid-to-circuit-board leak pattern as 16V193, extended to MY2015-2017 Murano. Fire risk from an ABS module is an acute safety impairment. Owners who experienced smoke, burning smell, or brake warning lights after the recall replacement should document those visits as additional Song-Beverly repair attempts. NHTSA ODI 11589572 documents a 2015 Murano catching fire in the driveway after recall repairs were completed twice.

Typical fix

Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will re

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ABS Actuator Brake Fluid Leak / Electrical Fire Risk — Recall 18V601 (2015-2017)Safety2015-2017
Symptoms

brake pedal problem; reduced braking; unexpected braking; brake warning light

Why it matters for your claim

Recall 18V601000 is the third ABS actuator action covering MY2015-2017 Murano, adding a serial-number inspection step to identify previously unreplaced units. The fact that Nissan issued three separate ABS actuator recalls on this generation demonstrates the manufacturer's awareness of a pervasive safety defect. Owners who experienced brake-related incidents prior to remedy availability may have claims independent of recall completion status.

Typical fix

Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS war

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Backup Camera Settings Software Error — Recall 19V654 (2018-2019)Functional2018-2019
Symptoms

backup camera blank; screen goes black in reverse; rearview camera distorted

Why it matters for your claim

Recall 19V654000 covers a backup camera software error affecting the display settings — a functional defect. If after the software update the backup camera continues to show a blue or black screen intermittently (as documented in ODI 11593443), those post-recall visits constitute separate repair attempts under Song-Beverly. Owners should confirm the recall update was applied and retain the repair order as the baseline visit.

Typical fix

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

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ABS Actuator Brake Fluid Leak / Fire Risk — Recall 19V807 (2015-2018)Safety2015-2018
Symptoms

brake pedal problem; reduced braking; unexpected braking; brake warning light

Why it matters for your claim

Recall 19V807000 is the fourth ABS actuator recall on the Z52 Murano, expanding coverage through MY2018 for vehicles not previously inspected or repaired. Four sequential recall actions on the same component are compelling Song-Beverly evidence: they establish that Nissan knew of the defect, attempted multiple inadequate remedies, and that the root cause was never fully resolved in earlier recall campaigns. Owners whose vehicles were re-recalled should document each recall-related dealer visit separately.

Typical fix

Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light rema

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Front Suspension Transverse Link Ball Joint Separation — Recall 21V170 (2020)Safety2020
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

Recall 21V170000 addresses a transverse link that may separate from its ball joint, causing loss of vehicle control — a loss-of-steering event is among the most severe safety impairments under Song-Beverly. If the recall repair was performed but the owner subsequently experienced steering pull, clunking, or vibration from the front suspension, those symptoms should be documented as post-repair repair attempts. Confirmed via NHTSA recall database: remedy available, but lot-code inspection determines whether the vehicle's specific link requires replacement.

Typical fix

Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number fo

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Steering Knuckle / Rear Axle Housing Insufficient Strength — Recall 21V402 (2020)Safety2020
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

Recall 21V402000 covers front steering knuckles and rear axle housings that may deform upon impact (e.g., hitting a curb), causing loss of steering control or wheel separation. Wheel separation at speed is a catastrophic-risk scenario. Under Song-Beverly, any owner who experienced abnormal steering response, pulling, or vibration related to these components before or after the recall repair has a strong argument for substantial impairment of safe use. This recall covers the same MY2020 cohort as 21V170, compounding lemon risk.

Typical fix

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

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Quarter Glass Improper Primer / Adhesion Failure — Recall 24V053 (2024)Safety2024
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Recall 24V053000 covers quarter glass panels bonded with incorrect primer, risking glass separation at speed — a flying-glass hazard to other road users and a safety impairment for the vehicle occupants. This recall affects only MY2024 Murano vehicles. Owners whose glass was replaced and who subsequently experience panel adhesion issues (wind noise, water intrusion at the glass edge, or visible separation) should return to the dealer and document the visit as a Song-Beverly repair attempt. NHTSA status: remedy available; dealers replace both side quarter glass panels at no charge.

Typical fix

Dealers will replace both side quarter glass panels, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PD102.

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Xtronic CVT JF017E Shudder / Judder / Premature FailureSafety2015-2018
Symptoms

transmission shudders and jerks violently at low speeds (10-40 mph); car shakes on acceleration from a stop; RPMs spike but vehicle does not accelerate; complete loss of drive at highway speed; transmission slips out of ratio; check engine light on with DTC P17F1 (CVT judder); whining or grinding noise from transmission; dealer says 'can't replicate' then finds P17F1 code; CVT replaced under warranty then fails again within 10k miles

Why it matters for your claim

Owners report 3-5 dealer visits for shudder, software reflash, and valve body replacement before Nissan authorizes a CVT replacement — a textbook Song-Beverly repeat-repair pattern. The loss of drive at highway speeds constitutes a substantial impairment of use and safety. Where the CVT was replaced under warranty and failed again within the warranty period, a second replacement attempt triggers the presumption at Cal. Civ. Code §1793.22.

Typical fix

TCM/CVT software reflash and CVT fluid replacement (temporary relief). Valve body replacement. If judder persists or P17F1 recurs: complete CVT subassembly (transaxle) replacement. Repeat failure after replacement documented in NHTSA complaints.

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Panoramic Sunroof Spontaneous Glass Shattering Without ImpactSafety2015-2021
Symptoms

loud explosion or gunshot sound from roof while driving; sunroof glass shatters into cabin or outward without any object striking it; glass falls onto driver and passengers while moving at highway speed; shattering occurs with sunroof both open and closed; occurs at temperatures from below freezing to hot summer days; no warning — no prior cracking or stress marks

Why it matters for your claim

Spontaneous sunroof shattering with glass entering the cabin is a safety defect under Song-Beverly — it substantially impairs the vehicle's safe operation. Where Nissan has denied coverage and the owner has made a written repair demand, Song-Beverly obligations attach regardless of whether a formal recall exists. Owners whose glass was replaced only to shatter again have a strong repeat-repair argument.

Typical fix

Sunroof glass panel replacement (approximately $1,000-$3,000 plus labor). No OEM design change or recall remedy available; dealers replace glass on a case-by-case basis. Some owners report Nissan covering replacement under goodwill; others report denial.

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Climate-Controlled Seat Control Module Overheating / Connector Melt (TSB NTB19-004)Safety2015-2019
Symptoms

burning plastic smell from under driver or passenger seat; heated seat stops working or only works intermittently; seat control knob no longer illuminates; plastic harness connector under seat visibly melted or discolored; seat heater produces excessive heat on one side only; dealer confirms TSB NTB19-004 applies

Why it matters for your claim

A TSB-acknowledged fire-risk defect that requires physical component replacement is a substantial safety impairment under Song-Beverly. Where a dealer has replaced the seat module and the overheating recurs, or where the owner has returned multiple times for seat-related electrical complaints, the repeat-repair count toward lemon-law eligibility begins. Nissan's awareness via TSB NTB19-004 precludes any 'unknown defect' defense.

Typical fix

Replace climate-controlled seat control unit/actuator (part 873D6-5AA6A) per TSB NTB19-004. Inspect and replace any melted wiring harness. Not a recall; repair must be requested by owner at dealer.

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Power Liftgate Inoperative / Unintended Auto-CloseFunctional2015-2020
Symptoms

rear liftgate will not open with key fob, interior button, or foot sensor; battery disconnect required to reset liftgate operation; liftgate closes unexpectedly while occupant is loading cargo; liftgate fails to latch closed; warning lights flash continuously on dashboard related to rear hatch; manual override requires excessive force

Why it matters for your claim

Where the liftgate fails repeatedly after multiple dealer reflash attempts, it constitutes a recurring defect affecting use under Song-Beverly. An unintended auto-close while an occupant is in the liftgate area also presents a physical safety argument. Owners should ensure each failed-latch visit is documented on a repair order even if the dealer says 'cannot duplicate.'

Typical fix

Liftgate ECU/module software reflash. If reflash fails: liftgate latch assembly replacement. Battery disconnect provides temporary reset only.

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Panoramic Sunroof Drain Tube Clog / Interior Water IntrusionFunctional2015-2021
Symptoms

water pooling on driver-side front and rear floor carpet after rain; water in trunk area near spare tire; musty or mold smell inside cabin; water dripping down door pillars or headliner after rain; dealer flushes sunroof drain providing only temporary relief; electrical components affected by water intrusion

Why it matters for your claim

Repeated water intrusion after dealer drain flushes — with no permanent fix available — is a recurring defect affecting vehicle use and value under Song-Beverly. Where water has damaged electrical systems (wiring, modules, carpeting), the repair cost and impairment of use become significant. Owners should document each visit and confirm the dealer's written explanation that the tube design causes recurring clogging.

Typical fix

Compressed-air flush of all four sunroof drain tubes. If clogging recurs: inspect tube routing for kinks; re-route or replace drain tubes at affected grommet points. Dry out and inspect electrical connectors in floor area for corrosion.

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Around View Monitor (AVM) / Backup Camera Intermittent Blue Screen or Black ScreenFunctional2015-2024
Symptoms

backup camera shows solid blue screen or black screen when shifted to reverse; around view monitor image freezes or fails to load on touchscreen; camera works normally during dealer visit but fails intermittently at home; infotainment system must be cycled off/on to restore camera; no error codes stored; dealer documents 'cannot duplicate'

Why it matters for your claim

The Around View Monitor is a safety feature — its failure impairs the driver's ability to safely back up and maneuver. Multiple visits for an intermittent camera fault that the dealer documents as 'cannot duplicate' establishes the repair-attempt count under Song-Beverly. Under §1793.22(e)(3), two or more attempts for a safety defect trigger the rebuttable lemon presumption.

Typical fix

Check and reseat liftgate camera harness connectors. Software update for NissanConnect head unit. If failure persists: rear camera module replacement. Recall 19V654000 remedy (software update) applies to MY2018-2019.

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NHTSA recall history

Safety recalls, newest first

  1. Jan 30, 2024 · 24V053000

    VISIBILITY:GLASS, SIDE/REAR

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.

  2. May 27, 2021 · 21V402000

    SUSPENSION:REAR:AXLE:SPINDLE

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

  3. Mar 11, 2021 · 21V170000

    STEERING:LINKAGES

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

  4. Nov 8, 2019 · 19V807000

    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

  5. Sep 12, 2019 · 19V654000

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  6. Sep 7, 2018 · 18V601000

    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

  7. Sep 2, 2016 · 16V636000

    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.

  8. Apr 26, 2016 · 16V244000

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    open

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

  9. Apr 7, 2016 · 16V193000

    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack of brake fluid pressure.

  10. Jun 10, 2015 · 15V364000

    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

    remedy available

    Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Murano vehicles manufactured December 4, 2014, to March 17, 2015. These vehicles are equipped with Anti-Lock Braking System (ABS) actuators which may have contamination in the solenoid valves, potentially affecting the valves' ability to completely close and allow a build up of hydraulic brake pressure, or fully open and allow the hydraulic brake pressure to completely drop.

Do these sound familiar?

Check what's happened to your Murano

Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.

0Check any that apply to see where you stand.

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Your rights in California

The Song-Beverly Act protects you

California's Song-Beverly Consumer Warranty Act (Cal. Civ. Code §1790 et seq.) is one of the nation's strongest vehicle warranty laws. If your Murano Z52 has been in for repair multiple times for the same defect, or has been out of service for extended periods, you may qualify for a replacement vehicle or a full refund (minus a usage allowance). This is general information as of June 2026 — not legal advice; no attorney-client relationship is created.

The manufacturer must repair defects that substantially impair use, value, or safety within the warranty period. The Murano's CVT failure, ABS fire-risk pattern, sunroof shattering, and seat TSB are all well-suited to support a claim where the repair history meets the threshold.

Under §1793.22(e), a vehicle may be presumed a lemon if: (a) four or more repair attempts for the same defect without a fix; (b) two or more attempts for a defect likely to cause death or serious injury; or (c) more than 30 cumulative days out of service for warranty repairs. These presumptions are rebuttable.

Failure to complete a federal recall within a reasonable time is independently actionable. If your ABS recall was open when a brake or fire incident occurred, you may have claims beyond the standard lemon presumption. Song-Beverly covers new vehicles and, in some circumstances, certified pre-owned vehicles sold with a manufacturer's warranty.

$0
out of pocket — the manufacturer pays legal fees if you win
30+
days out of service for repairs can support a claim

Do this

If the dealer says they can't duplicate it

“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.

  1. 1

    Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.

  2. 2

    Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.

  3. 3

    Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.

  4. 4

    Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.

  5. 5

    Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.

  6. 6

    Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.

For your Nissan Murano specifically

The most common Murano owner frustration: vehicle clearly misbehaves at home, yet the dealer returns the keys with 'concern could not be duplicated.'

1. Record the symptom on video before the visit. Time-stamp it. NHTSA ODI 11246714 shows a 2015 Murano owner going through three separate reflash/valve-body visits before Nissan authorized a CVT swap — detailed records made the case.

2. File an NHTSA complaint at nhtsa.gov/report-a-safety-problem before or simultaneous with the dealer visit. It creates a federal record and can prompt a manufacturer tech-rep to attend a follow-up inspection.

3. Ask the dealer to road-test under the exact failure conditions. For CVT shudder: cold start, low-speed left turn, gentle uphill acceleration from a stop. Write 'customer requests road test under these conditions:' on the write-up form.

4. Request P17F1 freeze-frame history even if the light is off. The CVT judder code stores in non-volatile history after clearing. Several complainants report dealers missed stored codes on the first visit.

5. Insist on a separate repair order for every visit — even 'no defect found.' California counts a repair attempt regardless of whether the dealer fixed anything.

6. For the seat overheating concern, ask the service writer to inspect specifically for TSB NTB19-004 and part 873D6-5AA6A. Escalate to the service manager if the desk advisor is unfamiliar with the TSB.

7. Confirm ABS recall status for your VIN at nhtsa.gov/recalls. Five campaigns exist; any open campaign must be completed free of charge by the dealer.

8. Two failed repair attempts for a safety defect can trigger Song-Beverly's rebuttable lemon presumption. If the dealer has documented 'cannot duplicate' twice for the same safety complaint, consult a California lemon-law attorney.

Our take

The Murano Z52's recall record is dominated by a single component — the ABS actuator — that Nissan recalled five times over four years without achieving a definitive fix. That pattern, combined with widespread CVT complaints that far exceed what NHTSA data typically shows for vehicles of this type, suggests a manufacturer that was managing defects reactively rather than engineering them out. The spontaneous sunroof shattering pattern — 30+ documented complaints with no recall — is particularly concerning for owners who may not yet have experienced the failure. Owners of 2015-2019 Muranos with climate-controlled seats should proactively ask their dealer about TSB NTB19-004 regardless of whether they have noticed a symptom. If your Murano is a repeat visitor to the service lane, the facts on this page may matter to your legal options.

— The Margarian Law team

Free case review · Nissan Murano

See if your Murano qualifies

If your Nissan Murano has been to the dealer multiple times for transmission shuddering, brake system warnings, sunroof failure, or any other recurring defect, you may have options under California's lemon law. Margarian Law has handled thousands of lemon-law cases and offers a free case review — no fees unless you recover. Contact us to find out whether your Murano's repair history qualifies.

FAQ

Nissan Murano lemon-law questions

Why does my Nissan Murano shudder and jerk when I accelerate?

The most common cause is a fault in the Xtronic CVT JF017E transmission — specifically DTC P17F1 (CVT judder), where the belt-pulley assembly develops internal wear that causes violent low-speed shuddering. More than 50 NHTSA complaints for MY2015 Muranos alone describe this symptom. Nissan dealers typically attempt a CVT fluid replacement and software reflash first, then a valve body replacement. If shuddering returns after these repairs, ask the dealer to authorize a full CVT replacement. Owners who have gone through two or more repair attempts without a lasting fix may have a California lemon-law claim.

Is there a recall for the Nissan Murano ABS brake fire risk?

Yes — Nissan issued five separate federal recall actions targeting the same ABS actuator on the Z52 Murano: 15V364 (MY2015), 16V193 (MY2016), 16V636 (MY2015-2017), 18V601 (MY2015-2017), and 19V807 (MY2015-2018). The defect is brake fluid leaking onto an internal circuit board, creating an electrical short and fire risk. Check your VIN at nhtsa.gov/recalls to confirm which campaigns are open on your vehicle. All remedies are free of charge at authorized Nissan dealers.

Why did my Nissan Murano sunroof shatter or explode while driving?

Spontaneous panoramic sunroof shattering — without external impact — is one of the most frequently reported non-recall defects on the Z52 Murano. More than 30 NHTSA complaints from MY2015 through MY2021 describe an explosion sound followed by glass inside the cabin. Tempered glass can fracture spontaneously from manufacturing inclusions activated by temperature cycling or aerodynamic pressure. Nissan has not issued a recall for this pattern as of mid-2026. If your sunroof shattered without impact, document it with photos and an NHTSA complaint, then request a warranty or goodwill review from Nissan. Owners whose sunroof was replaced only to fail again have a strong repeat-repair argument under California's Song-Beverly Act.

What is TSB NTB19-004 for the Nissan Murano, and is my seat a fire hazard?

Nissan Technical Service Bulletin NTB19-004 (Classification EL18-035, issued January 2019) addresses a defect in the climate-controlled seat control unit/actuator on MY2015-2019 Muranos. The electrical connector under the seat can overheat and melt its plastic housing — a confirmed fire hazard per dealer service managers quoted in NHTSA complaints. The fix is replacement of part 873D6-5AA6A. Because this is a TSB rather than a recall, Nissan will not proactively notify you; you must ask your dealer to inspect for and apply NTB19-004. If you smell burning plastic from under a seat or the heater has stopped working, request the inspection immediately.

Is the 2015-2024 Nissan Murano a lemon under California law?

Whether any individual Murano qualifies as a lemon depends on that vehicle's specific repair history — not the model in general. California's Song-Beverly Act creates a rebuttable presumption of lemon status if the same defect has been subject to four or more repair attempts, or two or more attempts for a safety defect, or the vehicle has been out of service 30+ cumulative days for warranty repairs. The Z52 Murano's documented defects — CVT shudder, ABS actuator fire risk (five recalls), spontaneous sunroof shattering, and climate seat TSB — are well-suited to support Song-Beverly claims where the repair pattern meets the threshold. A free case review with a California lemon-law attorney can assess whether your specific repair orders qualify.

My 2020 Nissan Murano has a suspension or steering recall — what should I do?

Two federal recalls affect MY2020 Muranos: Recall 21V170 covers the front suspension transverse link, which may separate from its ball joint causing loss of steering control; Recall 21V402 covers front steering knuckles and rear axle housings that may deform on curb impact, potentially causing wheel separation. Both remedies are free at any authorized Nissan dealer. Check your VIN at nhtsa.gov/recalls to see which campaigns are open. If you have experienced steering pull, front suspension clunking, or unusual vibration after hitting a curb, document the symptom date and mileage — post-recall occurrences count as additional Song-Beverly repair attempts.

Sources

Cited from public records

  1. NHTSA Recall 15V364000 - Nissan Murano
  2. NHTSA Recall 16V193000 - Nissan Murano
  3. NHTSA Recall 16V244000 - Nissan Murano
  4. NHTSA Recall 16V636000 - Nissan Murano
  5. NHTSA Recall 18V601000 - Nissan Murano
  6. NHTSA Recall 19V654000 - Nissan Murano
  7. NHTSA Recall 19V807000 - Nissan Murano
  8. NHTSA Recall 21V170000 - Nissan Murano
  9. NHTSA Recall 21V402000 - Nissan Murano
  10. NHTSA Recall 24V053000 - Nissan Murano
  11. NHTSA Owner Complaint Database NHTSA ODI 11404458 — 2015-2019 Nissan Murano Climate Controlled Seat Electrical Harness Fire Hazard (TSB NTB19-004)
  12. NHTSA Owner Complaint Database NHTSA ODI 11246714 — 2015 Nissan Murano Xtronic CVT JF017E Shudder / Judder / Valve Body Failure (representative complaint)
  13. NHTSA Owner Complaint Database NHTSA ODI 11297351 — 2016 Nissan Murano CVT Power Loss / Hesitation at Highway Speed (representative complaint)
  14. NHTSA Owner Complaint Database NHTSA ODI 11047081 — 2015 Nissan Murano Panoramic Sunroof Spontaneous Explosion at 60 MPH (representative complaint)
  15. NHTSA Owner Complaint Database NHTSA ODI 11547920 — 2017 Nissan Murano Sunroof Spontaneous Shattering with Glass Entering Cabin (representative complaint)
  16. NHTSA Owner Complaint Database NHTSA ODI 11374274 — 2015 Nissan Murano Power Liftgate Inoperative / Requires Battery Reset (representative complaint)
  17. NHTSA Owner Complaint Database NHTSA ODI 11511885 — 2015 Nissan Murano Panoramic Sunroof Drain Clog / Water Intrusion into Cabin Floor and Trunk
  18. NHTSA Owner Complaint Database NHTSA ODI 11593443 — 2019 Nissan Murano Around View Monitor Camera Failure / Blue Screen on Reverse
  19. NHTSA Owner Complaint Database NHTSA ODI 11557609 — 2017 Nissan Murano Climate-Controlled Seat Module Melt / Fire Hazard (TSB NTB19-004)
  20. NHTSA Owner Complaint Database NHTSA ODI 11441977 — 2015 Nissan Murano CVT Replaced Under Warranty, Failed Again at 62k Miles (representative repeat-repair)
  21. NHTSA Owner Complaint Database NHTSA ODI 11717523 — 2024 Nissan Murano Infotainment System Repeated Resets / Backup Camera Loss During Drive
  22. NHTSA Recall Database NHTSA Recall 24V053000 — 2024 Nissan Murano Quarter Glass Improper Primer / Adhesion Failure

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