California Lemon Law · Mercedes-Benz
1 open recall · no fix yet Midsize SUV 2020–2026

Mercedes-Benz GLE W167 Problems, Recalls & Lemon Law

The 2020-2026 Mercedes GLE has 45 NHTSA recalls: fuel pumps, AIRMATIC, steering & cameras. Know your California lemon law rights. Free case review.

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45
NHTSA recalls
1
Open · no fix
54
Known defects
2020–2026
Model years
The overview

What owners are dealing with

You spent six figures on a Mercedes-Benz GLE. The badge promises German precision, a buttery-smooth AIRMATIC ride, and a cabin that insulates you from the world. Instead, thousands of GLE W167 owners have discovered something else: 45 NHTSA recalls in six years, covering airbags, fuel pumps, steering, suspension, and the rearview camera you are required by law to have. That is not bad luck. That is a pattern.

The M256 inline-six's low-pressure fuel pump has been recalled twice (23V596, 24V412) for shutting down and stalling the engine at highway speed. The 9G-Tronic 725.0 transmission needed its own recall (24V196) for failing to downshift, also causing engine stalls. The AIRMATIC compressor — the feature that justifies the luxury premium — is the subject of a class-action alleging MBUSA knew of premature failure and disclosed nothing.

Inside, the rearview camera required two separate recall campaigns (21V380, 22V437). The steering coupling locking screw could cause total loss of steering (22V765). The rear door window trim detached in three recall waves. The AC drain hose was misrouted across three consecutive campaigns — meaning two successive fixes were insufficient.

California's Song-Beverly Consumer Warranty Act exists for exactly this situation. Multiple dealer visits for the same defect — or for defects across systems that MBUSA cannot resolve — may entitle you to a full repurchase or a comparable replacement vehicle.

The problems

The defects most likely to affect you

The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.

01

Fuel Tank Weld Defect — Fuel Leak Risk — Recall 19V614 (2020 GLE350/GLE450)

fuel smell; fuel leak; reduced fuel range; fuel filler or fuel tank recall

Catastrophic2020
02

Fuel Rail / Fuel Injector Leak — Fire Risk — Recall 22V199 (2020 GLE450/GLS450/GLS580)

warning light; recall notice; repeated dealer repair

Catastrophic2020
03

12V Ground Connection Under Driver Seat — Overheating / Fire Risk — Recall 24V035 (2021-2022 GLE350/GLE450)

EV warning message; reduced power; charging fault; battery recall; fire risk warning

Catastrophic2021-2022
04

High-Pressure Fuel Pump Incorrect Screw — Fuel Leak / Fire Risk — Recall 24V069 (2024 GLE350/GLE450 M254)

engine stalls while driving; vehicle will not start; loss of power; fuel pump recall

Catastrophic2024
05

Airbag / Occupant Detection Defect — Recall 19V530 (2020 GLE350/GLE450)

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Safety2020
06

Floor Weld Defect — Water Leak into Passenger Cabin — Recall 19V487 (2020 GLE350/GLE450)

warning light; recall notice; repeated dealer repair

Functional2020
Real results

What this defect was worth to a real client

A settled Margarian Law case on this exact model, published with the actual settlement math.

Known defects · 54 documented

Every confirmed defect, in plain English

Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.

Airbag / Occupant Detection Defect — Recall 19V530 (2020 GLE350/GLE450)Safety2020
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

A passenger airbag that may not fully deploy in a crash is a direct safety defect under California's Song-Beverly Act. MBUSA's recall 19V530 triggered a mandatory repair; if a dealer performed the repair incorrectly or incompletely — or if the warning light returned after the recall fix — a subsequent repair attempt counts toward the Song-Beverly threshold.

Typical fix

MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 201907001

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Floor Weld Defect — Water Leak into Passenger Cabin — Recall 19V487 (2020 GLE350/GLE450)Functional2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Water intrusion through a welding defect in the floor panel can cause electrical short circuits, mold, and damage to interior components. Although MBUSA recalled these vehicles, owners who experienced secondary damage (carpet mold, electrical faults) after the recall repair may have additional warranty claims under Song-Beverly.

Typical fix

MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.

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Radar-Triggered Unexpected Braking / Reduced Brake Assist — Recall 19V601 (2020)Safety2020
Symptoms

brake pedal problem; reduced braking; unexpected braking; brake warning light

Why it matters for your claim

Unexpected autonomous braking or reduced brake assist caused by a faulty radar sensor control unit directly threatens vehicle control and creates rear-end collision risk. Owners who experienced this symptom before the recall fix — or who had a repeat occurrence afterward — have a strong Song-Beverly foundation based on a safety-impairing defect.

Typical fix

MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

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Fuel Tank Weld Defect — Fuel Leak Risk — Recall 19V614 (2020 GLE350/GLE450)Catastrophic2020
Symptoms

fuel smell; fuel leak; reduced fuel range; fuel filler or fuel tank recall

Why it matters for your claim

A fuel leak from an improperly welded fuel tank filler connection creates a fire and explosion risk — the most serious category of vehicle defect under California law. Recall 19V614 mandated fuel tank replacement; any owner whose tank was not replaced, or who experienced fuel odor after the repair, should document this for a Song-Beverly escalation.

Typical fix

MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.

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AC Drain Hose Misrouting — Water in Passenger Cabin — Recall 19V587 (2020 GLE350/GLE450/GLS450)Functional2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Incorrectly routed AC drain hoses flood the passenger compartment with condensate, causing wet carpets, electrical faults, and mold. Recall 19V587 addressed the hose routing; owners who experienced electronic control unit damage or recurring water entry after the fix may claim secondary repair expenses under Song-Beverly.

Typical fix

MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

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Missing Third-Row Head Restraint Instructions — Owner's Manual Recall 19V697 (2020 GLE350/GLE450)Cosmetic/Annoyance2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

While a missing owner's manual instruction page is the least severe recall on this vehicle, Song-Beverly still requires MBUSA to perform the mandated remedy (supplemental booklet). Owners who never received the booklet and subsequently misadjusted third-row restraints may have a broader negligence argument, though standalone lemon-law applicability is limited.

Typical fix

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

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Rear Door Window Trim Detachment — Recall 19V709 (2020 GLE350/GLE450/GLS450/GLS580)Safety2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Trim detaching from a moving vehicle at highway speed is a road hazard to trailing traffic and a pedestrian risk. MBUSA's recall 19V709 requires dealer inspection and fastening; owners who experienced trim loss before the recall repair, or whose trim detached again after it, have a documented safety repair history supporting Song-Beverly.

Typical fix

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

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Third-Row Headrest Insufficient Padding / Securing Rod Defect — Recall 20V041 (2020 GLE450)Safety2020
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

A headrest that fails to hold its position compromises occupant protection in a rear-end collision, qualifying as a safety defect under Song-Beverly. This recall affected a single unit still in dealer inventory; however, any owner who received a vehicle with an unrepaired headrest has a valid warranty repair demand.

Typical fix

MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

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Instrument Cluster Software — Steering Warning Display Error — Recall 20V185 (2020-2021 GLE/GLS)Safety2020-2021
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

An instrument cluster software error that generates false or suppressed steering warnings directly impairs a driver's ability to respond to a real power steering failure. Recall 20V185's software update is the required remedy; owners whose cluster displayed repeat false warnings or who experienced actual power steering loss after the update have a compounded repair history.

Typical fix

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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Rear Crossmember Insufficient Weld — Detachment Risk When Towing — Recall 20V395 (2020 GLE/GLS)Safety2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A rear crossmember that can crack and detach under towing loads destroys vehicle stability and represents a catastrophic structural failure. Recall 20V395 mandated crossmember replacement; any GLE owner who purchased the vehicle for its rated towing capacity and experienced structural complaints before the repair has a strong Song-Beverly argument.

Typical fix

MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.

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Second-Row Seat Wiring Harness Pinch Defect — Recall 20V309 (2020 GLE350/GLE450)Functional2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Pinched wiring under the electrically adjustable second-row seat can cause intermittent electrical faults and, in severe cases, a short circuit. Owners who experienced seat function loss or electrical warnings after the recall repair should document these as continued non-conformity under Song-Beverly.

Typical fix

MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.

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Front Strut / Rear Shock Absorber Premature Seal Failure — Recall 20V542 (2020 GLE450/GLS)Safety2020
Symptoms

front suspension noise; stabilizer bar loose; vehicle pulls or clunks

Why it matters for your claim

Leaking front struts and rear shocks reduce handling stability and increase stopping distances — a direct safety impairment. Recall 20V542 mandated replacement of the entire front strut and rear shock assemblies. Owners who experienced recurring suspension noise or ride degradation after the recall repair may have a Song-Beverly claim for repeat repair attempts on the same system.

Typical fix

MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

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Driver Seat Mounting Bolt Defect — Recall 20V491 (2020 GLE350)Safety2020
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

A driver's seat that can shift or detach during a crash directly undermines restraint system effectiveness. Recall 20V491 required bolt inspection and torquing to spec. This recall affected a single unit; if any owner received an unrepaired vehicle, the missing bolt constitutes a clear safety defect under Song-Beverly.

Typical fix

MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080010.

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Windshield Bonding Defect — Separation Risk / Airbag Deployment Impairment — Recall 20V493 (2020 GLE450)Safety2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

An improperly bonded windshield can separate from the body in a crash and compromise the passenger-side airbag's deployment path — a compound safety failure. Recall 20V493 required inspection and re-bonding. Given that this vehicle already has a separate airbag recall (19V530), owners with both recalls have a compounded safety-repair record.

Typical fix

MBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080014.

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Illuminated Star Logo Ground Connection Defect — Electrical Fault — Recall 20V621 (2020 GLE/GLS with Illuminated Star)Functional2020
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

Although titled as a steering defect in some databases, this recall (20V621) addresses an improper ground on the illuminated star logo — an accessory electrical issue. Its relevance to Song-Beverly is limited to owners who experienced broader electrical malfunctions attributable to the same ground fault, such as instrument cluster anomalies or CAN bus errors.

Typical fix

MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.

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Front Driveshaft Locking Ring Defect — Loss of Drive Power — Recall 20V638 (2020 GLE350)Safety2020
Symptoms

clunking from drivetrain; loss of drive power; vehicle may roll when parked

Why it matters for your claim

A driveshaft that can separate during operation causes sudden and total loss of power transfer — a crash risk if it occurs at highway speed. Recall 20V638 affected pre-retail units still in dealer inventory; any owner who received a vehicle before the fix should verify the driveshaft was addressed.

Typical fix

The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.

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Middle Rear Seat Belt Buckle Entrapment Defect — Recall 20V712 (2020-2021 GLE350/GLE450/GLE580)Safety2020-2021
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

A center rear seat belt buckle that disappears into the seat gap cannot be fastened, leaving rear-center occupants unrestrained. Recall 20V712 secured the buckle; owners who had rear-seat passengers unable to buckle the center belt before the repair should document the date of the incident and repair for Song-Beverly purposes.

Typical fix

MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

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Exterior Lighting — Reverse Light Stays On After Gear Change — Recall 22V381 (2020 GLE350/GLE450)Functional2020
Symptoms

tail light out; exterior light warning; reduced rear visibility

Why it matters for your claim

A reverse light that remains illuminated in a forward gear confuses trailing drivers and is a federal FMVSS violation. Recall 22V381 required lighting control unit replacement. Owners who received the part on backorder and drove with the defect for extended periods should note the compliance gap in their Song-Beverly timeline.

Typical fix

MBUSA will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050004.

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Dashboard Surface Delamination / Separation — Recall 21V149 (2020 GLE350/GLE450/GLS450 + 2021 AMG GLE53)Cosmetic/Annoyance2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Dashboard delamination is a material defect that substantially impairs the vehicle's value in a premium luxury segment where interior finish is a primary purchase criterion. California Song-Beverly covers value impairment, not just safety. Owners who had the dashboard replaced and experienced re-delamination have a two-repair pattern on the same defect.

Typical fix

MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

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eCall / Emergency Communication Module Software Defect — Recall 21V135 (2020-2021 GLE/GLS, broad fleet)Functional2020-2021
Symptoms

tail light out; exterior light warning; reduced rear visibility

Why it matters for your claim

The eCall system is a mandated emergency response feature; a software defect that prevents it from functioning correctly is a regulatory compliance defect. While not a primary driver of lemon-law claims, a vehicle that went through multiple OTA update attempts before the system was confirmed compliant adds to the dealer-visit count under Song-Beverly.

Typical fix

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

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Electronic Stability Program (ESP) Software — Torque Misapplication During Evasive Maneuvers — Recall 21V153 (2020-2021 GLE/GLS)Safety2020-2021
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

An ESP system that applies incorrect torque to the front wheels during emergency maneuvers can cause the vehicle to deviate from the driver's intended path — a loss-of-control risk. Recall 21V153 corrected the software. Owners who experienced unexpected vehicle pull or instability in dynamic conditions before the fix have documented safety-impairing events for Song-Beverly purposes.

Typical fix

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

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Telematics Communication Module Inactive / Not Activated — Recall 21V160 (2020 GLE450, multi-model)Functional2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

An inactivated telematics module prevents emergency call, stolen vehicle recovery, and remote service features — all marketed capabilities of the GLE. Song-Beverly applies to non-conformity with the manufacturer's express warranty, which includes these connected features. Owners whose module required multiple activation attempts should document each dealer visit.

Typical fix

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA

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AC Drain Hose Misrouting — Water in Passenger Cabin — Recall 21V288 (2020 GLE/GLS + 2021 AMG GLE53)Functional2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

This second AC drain recall (21V288) was an expansion of the earlier 19V587 campaign. Owners whose vehicles required the drain hose correction under both campaigns have experienced the same defect on multiple occasions — a clear Song-Beverly multi-repair pattern even within a single component system.

Typical fix

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

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Rearview Camera System Failure — Screen Black in Reverse — Recall 21V380 (2020-2021 GLE/GLS multi-model)Safety2020-2021
Symptoms

backup camera blank; screen goes black in reverse; rearview camera distorted

Why it matters for your claim

The rearview camera is a federally mandated safety system (FMVSS 111). A camera that fails to display while reversing creates a direct pedestrian and obstacle strike risk. Recall 21V380 required a multimedia software update. Owners who also experienced MBUX system restarts (suppressing the camera mid-drive) have a compound safety defect record — a powerful Song-Beverly argument.

Typical fix

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

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LED Headlight Misadjustment After Prior Repair — Oncoming Traffic Glare — Recall 21V498 (2020-2021 GLE/GLS)Safety2020-2021
Symptoms

tail light out; exterior light warning; reduced rear visibility

Why it matters for your claim

Headlights aimed too high blind oncoming drivers and create a collision risk. Recall 21V498 required full LED headlight unit replacement. Owners who waited months on backorder for the replacement headlight assemblies — a documented supply issue — drove with the defect for extended periods, strengthening a Song-Beverly timeline of unresolved safety non-conformity.

Typical fix

Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800

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Seat Assembly Manufacturing Error — Recall 21V685 (2020 GLE/GLS + 2021 AMG GLE53)Safety2020
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

Incorrectly assembled seats can fail to retain occupants in a crash. Recall 21V685 mandated dealer inspection and repair. This is the third seat-related recall on the GLE W167 generation; owners who received this vehicle with multiple open seat recalls have a compelling Song-Beverly record of systemic structural non-conformity.

Typical fix

Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

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Tailgate Rear Glass Insufficient Bond — Detachment Risk — Recall 21V768 (2021 GLE/GLS/AMG)Safety2021
Symptoms

tail light out; exterior light warning; reduced rear visibility

Why it matters for your claim

A rear glass panel that detaches from the tailgate at highway speed becomes a high-speed road debris hazard to following traffic. Recall 21V768 required dealers to replace the rear window. Owners who reported the issue to the dealer before the recall fix was available — and drove the vehicle with the known defect — should note the timeline for Song-Beverly documentation.

Typical fix

Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

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Passenger-Footwell Electric Heater Ground Bolt — Overheating Risk — Recall 22V005 (2021 GLE450/AMG GLE53)Safety2021
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

An improperly tightened ground bolt on an electric heater can cause arcing and overheating, potentially leading to a fire. Recall 22V005 required ground inspection and tightening. Owners who noticed burning smell or interior electrical faults in the passenger footwell before the recall repair should document these events as safety-impairing precursors.

Typical fix

Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

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Fuel Rail / Fuel Injector Leak — Fire Risk — Recall 22V199 (2020 GLE450/GLS450/GLS580)Catastrophic2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A leaking fuel rail or injector in proximity to hot engine surfaces creates an engine fire risk — the highest severity category for Song-Beverly purposes. Recall 22V199 mandated fuel rail and injector replacement. Any owner who smelled fuel or saw fuel mist near the engine before the recall repair has documented evidence of a fire-risk defect.

Typical fix

Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

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Engine Compartment Wiring Harness / Prefuse Box — Power Steering Loss Risk — Recall 22V202 (2020 GLE350)Safety2020
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

A loose wiring harness at the prefuse box can deactivate power steering assist, headlights, and wipers simultaneously — a multiple-system safety failure. Recall 22V202 required prefuse box replacement. Owners who experienced any of these systems going intermittent before the recall (sudden heavy steering, headlight flicker) have direct evidence of safety impairment under Song-Beverly.

Typical fix

Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

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48V Ground Cable Bolt — Loose Connection / System Fault — Recall 22V393 (2020-2022 GLE450/GLS/AMG)Safety2020-2022
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A loose 48V ground connection can cause the mild-hybrid system to fault out, generate arcing heat, and trigger cascading electrical warnings across the instrument cluster. Recall 22V393 required dealers to inspect and tighten the bolt. Owners who experienced 48V system warnings, unexpected power loss, or burning smells before or after the recall repair should document these for Song-Beverly.

Typical fix

Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

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Rearview Camera Software Defect — Image Delay or Black Screen — Recall 22V437 (2020 GLE/GLS multi-model)Safety2020
Symptoms

backup camera blank; screen goes black in reverse; rearview camera distorted

Why it matters for your claim

This second rearview camera recall (22V437) — an expansion of the 21V380 campaign — means some GLE owners required two separate software corrections to restore FMVSS 111 compliance. A vehicle that needed two recall repairs for the same camera failure, combined with any MBUX restart events, presents a strong pattern of repeated non-conformity on a safety-critical system.

Typical fix

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

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eCall / Communication Module OTA Software — Broad Fleet Update — Recall 22V396 (2020-2022 GLE/GLS multi-model)Functional2020-2022
Symptoms

tail light out; exterior light warning; reduced rear visibility

Why it matters for your claim

Recall 22V396 updated communication module software via OTA across a wide fleet. While an OTA update is minimally disruptive, owners who could not receive the OTA (due to telematics inactivity from the prior recall 21V160) and required a dealer visit add another documented repair event to their Song-Beverly timeline.

Typical fix

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owner

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Rear Door Window Trim Bar Detachment — Recall 22V680 (2020-2022 GLE/GLS/AMG)Safety2020-2022
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

This is the second rear door trim recall (expanding 19V709). GLE owners who received both campaigns had the same trim defect recur across the production run — a pattern of structural non-conformity. Song-Beverly repair counts include repairs under all recall expansions for the same component, even if the NHTSA campaign numbers differ.

Typical fix

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

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Steering Coupling Locking Screw — Loss of Steering Control Risk — Recall 22V765 (2021-2022 GLE350/GLE450/GLS + AMG)Safety2021-2022
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

A steering coupling locking screw that can loosen and detach from the steering gear causes total loss of steering control — a life-threatening condition. Recall 22V765 mandated screw replacement. This is the most severe steering-system recall on the GLE W167; owners who experienced loose or wandering steering before the recall fix have documented loss-of-control precursors for Song-Beverly.

Typical fix

Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.

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AC Drain Hose Misrouting — Third Expansion Campaign — Recall 23V243 (2020-2021 GLE/GLS/AMG)Functional2020-2021
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Owners whose GLE was subject to all three AC drain campaigns (19V587, 21V288, 23V243) experienced the same defect across multiple recall iterations — the strongest possible Song-Beverly repair-pattern argument for a single defect. California law considers repair attempts across recall expansions as part of the same repair count when the underlying defect is the same.

Typical fix

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for

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Rear Door Window Trim Bar Detachment — Second Expansion — Recall 23V262 (2022-2023 GLE/GLS/AMG)Safety2022-2023
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Recall 23V262 is the third iteration of the rear door window trim defect across the GLE W167 generation. 2022-2023 model year owners caught in this third wave faced the same detachment risk years after the original defect was first identified. This pattern of recurring structural non-conformity is directly relevant to Song-Beverly's repeated-repair standard.

Typical fix

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2

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Low-Pressure Fuel Pump Failure — Stall or No-Start Risk — Recall 23V596 (2021-2022 GLE/GLS multi-model)Safety2021-2022
Symptoms

engine stalls while driving; vehicle will not start; loss of power; fuel pump recall

Why it matters for your claim

An M256 low-pressure fuel pump that shuts down while driving causes immediate engine stall — loss of motive power at speed, a direct collision risk. Recall 23V596 covered 2021-2022 GLE/GLS variants. Owners who also had the broader 24V412 expansion, or who experienced LPFP stall events before their vehicle was included in either campaign, have the strongest Song-Beverly timeline.

Typical fix

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

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12V Ground Connection Under Driver Seat — Overheating / Fire Risk — Recall 24V035 (2021-2022 GLE350/GLE450)Catastrophic2021-2022
Symptoms

EV warning message; reduced power; charging fault; battery recall; fire risk warning

Why it matters for your claim

An overheating 12V ground connection beneath the driver's seat can ignite carpet or seat materials, creating an interior fire while the vehicle is occupied. This is a true fire-risk defect — the highest severity under Song-Beverly. Recall 24V035 required ground inspection and securing. Any owner who noticed burning smell, melted carpet, or electrical anomalies from the driver seat area has documented fire-precursor evidence.

Typical fix

Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

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High-Pressure Fuel Pump Incorrect Screw — Fuel Leak / Fire Risk — Recall 24V069 (2024 GLE350/GLE450 M254)Catastrophic2024
Symptoms

engine stalls while driving; vehicle will not start; loss of power; fuel pump recall

Why it matters for your claim

Incorrect fastener screws on the high-pressure fuel pump can cause a high-pressure fuel leak adjacent to the hot engine — a direct fire risk. Recall 24V069 mandated HPFP replacement on 2024 MY units. Owners of early 2024 GLE delivery vehicles should confirm recall completion and retain the repair order; an unrepaired condition is grounds for a Song-Beverly demand.

Typical fix

Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

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Low-Pressure Fuel Pump Failure — Broad Expansion Campaign — Recall 24V412 (2021-2024 GLE/GLS multi-model)Safety2021-2024
Symptoms

engine stalls while driving; vehicle will not start; loss of power; fuel pump recall

Why it matters for your claim

Recall 24V412 is the largest LPFP campaign on the GLE W167, covering 2021-2024 model years across a wide trim range. Owners whose vehicles were subject to both 23V596 and 24V412 — meaning the LPFP defect returned or was not fully remediated the first time — have a textbook repeated-repair pattern for Song-Beverly, particularly if any stall event occurred in traffic.

Typical fix

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA custo

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Accelerator Pedal Module Bracket Weld Defect — Unintended Acceleration Risk — Recall 24V165 (2024 GLE350/GLE450/AMG GLE53)Safety2024
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

An accelerator pedal bracket that can detach due to a failed weld may cause the pedal to stick or move unpredictably — an unintended acceleration risk. Recall 24V165 required drilling and riveting the bracket. Owners of 2024 GLE delivery vehicles who noticed any accelerator hesitation, sticky pedal feel, or pedal position anomalies should document these as potential recall precursors.

Typical fix

Dealers will drill through the spot welds and secure the bracket with rivets, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030009.

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9G-Tronic Transmission Incomplete Downshift — Engine Stall Risk — Recall 24V196 (2020-2023 GLE450/GLS450)Safety2020-2023
Symptoms

transmission shifts unexpectedly; hesitation; harsh shift; transmission warning

Why it matters for your claim

A transmission that fails to complete a downshift causes engine stall — loss of motive power while decelerating for turns or stops, creating a rear-end collision risk. Recall 24V196 corrected TCM software. Owners who also experienced the harsh-shift TSB (LI27.10-P-076041) on the same transmission have a multi-repair pattern on the same drivetrain system, strengthening their Song-Beverly claim.

Typical fix

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

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48V Ground Connection Under Passenger Seat — Loose Bolt / Electrical Fault — Recall 24V243 (2020-2024 GLE/GLS/AMG broad fleet)Safety2020-2024
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

This is the second 48V ground recall on the GLE W167 (companion to 22V393). Owners whose vehicles received both 48V ground campaigns have documented recurring non-conformity in the mild-hybrid electrical architecture. Multiple repairs to the same 48V system — a core marketed technology of the GLE — creates a compelling Song-Beverly repair history.

Typical fix

Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

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Front Airbag Sensor Wiring Harness Misrouting — Non-Deployment Risk — Recall 24V572 (2021-2022 GLE350/GLE450)Safety2021-2022
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A misrouted front acceleration sensor wiring harness can prevent the front airbags from deploying in a collision — the same class of defect as iss-01. GLE owners whose vehicles had both airbag recalls (19V530 and 24V572) have experienced two separate airbag system non-conformities on the same vehicle, a particularly damaging safety-repair history for Song-Beverly purposes.

Typical fix

Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.

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AIRMATIC Air Suspension Compressor Failure — Premature Failure / Sagging Ride HeightDrivability/Reliability2020-2024
Symptoms

vehicle sags or leans to one corner overnight; 'Raise Vehicle' warning on dash; AIRMATIC warning light; rough or non-adaptive ride; compressor runs continuously; suspension fault stored in control module

Why it matters for your claim

AIRMATIC failure substantially impairs the GLE's use and value — the suspension system is a core marketed feature of the vehicle. Owners who have returned to the dealer two or more times for compressor, air strut, or ride-height fault repairs within the warranty period may qualify under California's Song-Beverly Consumer Warranty Act. The class-action context demonstrates MBUSA's awareness of the systemic nature of the defect, strengthening a repurchase demand.

Typical fix

Replace AIRMATIC air supply unit (compressor + dryer assembly); inspect air struts for perforated bladders. Repair cost $1,200-$3,500 out of warranty. No active recall; warranty coverage disputed after 50k mi.

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M256 48V Integrated Starter-Generator (ISG) Failure — No-Crank / No-StartDrivability/Reliability2020-2024
Symptoms

engine does not crank on first attempt; 'Mild Hybrid System Fault' warning; 48V system warning; ISG belt squeal or burning smell; vehicle cranks sluggishly or not at all; repeated jump-start needed

Why it matters for your claim

A no-start condition caused by ISG failure substantially impairs the vehicle's use and safety. Multiple dealer visits for the same no-crank or mild-hybrid fault — particularly if combined with LPFP repairs on the same drivetrain — reinforce a Song-Beverly claim, as the M256 powertrain system as a whole has failed to conform to warranty.

Typical fix

Replace 48V ISG unit and serpentine/ISG drive belt; inspect 48V battery (LiPo pack under passenger seat) for charge state. Repair cost $2,000-$4,500 out of warranty.

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9G-Tronic 725.0 Harsh Shift / Shudder on Light AccelerationDrivability/Reliability2020-2022
Symptoms

hard or jerky shift between 1st and 2nd gear; shudder or vibration at 20-40 mph on light throttle; clunk when pulling away from stop; transmission hesitation in Eco or Comfort mode; transmission warning light (intermittent)

Why it matters for your claim

Harsh or jerky transmission behavior from near-new condition that returns after multiple TCM software updates meets the Song-Beverly threshold of a defect that substantially impairs use. Owners who received more than two TCM updates, or who also experienced the downshift-stall recall condition (24V-196), have a particularly strong multi-repair pattern.

Typical fix

TCM software update (XENTRY); if shudder persists: torque converter replacement. Recall 24V-196 covers a related but distinct downshift-stall condition.

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MBUX Infotainment System Spontaneous Restart / Frozen ScreenFunctional2020-2023
Symptoms

center screen goes black mid-drive and reboots (30-90 second outage); MBUX freezes and does not respond to touch input; navigation disappears while routing; CarPlay / Android Auto drops connection; rearview camera unavailable during system restart

Why it matters for your claim

While a frozen infotainment screen alone may not meet the Song-Beverly safety threshold, the concurrent loss of the rearview camera during a restart — a federally mandated safety system — elevates the defect. Owners who had both the camera recall (rcl-24 or rcl-32) and recurring MBUX restart events have a compounded repair history supporting a lemon-law claim.

Typical fix

Apply MBUX software update via XENTRY or OTA. If restart recurs within 90 days: replace head unit assembly.

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M256 Cylinder Bore Scoring — Premature Engine Wear / Oil ConsumptionDrivability/Reliability2020-2023
Symptoms

excessive oil consumption (more than 1 qt per 1,000 miles); blue smoke from exhaust on startup; engine knocking or ticking at idle; check engine light with misfires; metal particles found in oil filter at service

Why it matters for your claim

Engine bore scoring requiring short-block replacement is among the most severe defects covered by Song-Beverly. If the condition manifested within the warranty period — or the owner first raised oil consumption complaints to the dealer during the warranty period — MBUSA's obligation to repair free of charge continues even if the actual replacement occurs after expiration. Owners should document all oil-top-up and consumption complaints in dealer records.

Typical fix

Short-block replacement (engine rebuild not recommended). MBUSA has covered some cases under warranty goodwill after escalation.

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Panoramic Sunroof Glass Spontaneous ShatteringSafety2020-2024
Symptoms

loud pop followed by glass cracking or shattering while parked or at highway speed; interior covered in glass fragments; no prior impact or collision; sunroof glass cracks in spider pattern from edge

Why it matters for your claim

Spontaneous sunroof shattering while driving constitutes a safety defect under California law — glass fragments pose a direct hazard to occupants. Even a single occurrence may support a Song-Beverly claim if MBUSA cannot demonstrate a completed repair that prevents recurrence, particularly since no systemic fix (TSB or recall) currently exists.

Typical fix

Panoramic glass panel replacement (dealer warranty or out of pocket); MBUSA has covered some cases under goodwill warranty. Investigation-level; no TSB located.

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Electric Parking Brake (EPB) Fault — Malfunction Warning / Actuator FailureSafety2020-2024
Symptoms

'Parking Brake Malfunction — See Owner's Manual' warning at startup; EPB will not release or apply; red parking brake light on; vehicle rolls when EPB expected to hold; actuator grinding noise

Why it matters for your claim

An EPB that fails to hold the vehicle on a grade, or that triggers a malfunction warning preventing confident use, is a brake-system defect that substantially impairs safety under Song-Beverly. Repeated dealer resets without a durable fix — a pattern seen in NHTSA complaints — establishes the required 'reasonable number of repair attempts.'

Typical fix

Dealer software reset of EPB control module; if fault returns, replace EPB actuator. Inspect 12V battery state of charge as contributing factor.

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GLE 350e PHEV High-Voltage Battery / AC Charging FaultDrivability/Reliability2021-2024
Symptoms

'HV Battery Malfunction' warning; unable to charge via Level 1 or Level 2 AC; charging stops before full; EV range significantly reduced; 12V battery drains when HV system faults; charge port door does not open

Why it matters for your claim

California owners of the GLE 350e purchased the vehicle specifically for its PHEV capability. An inability to charge the HV battery — MBUSA's primary advertised advantage over non-hybrid variants — substantially impairs the vehicle's value and conforms to the Song-Beverly 'substantially impairs use or value' standard. The 8-year/100k HV battery warranty also provides additional coverage beyond the standard 4-year/50k bumper-to-bumper warranty.

Typical fix

BMS software update via XENTRY; if fault persists, replace on-board AC charger module. HV battery replacement covered under MBUSA's 8-year/100k-mile HV battery warranty.

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Premature Front Brake Pad / Rotor WearDrivability/Reliability2020-2024
Symptoms

brake squeal or grinding before 20,000 miles; brake wear indicator warning earlier than expected; front pads worn to metal at 15,000-25,000 mi; brake dust accumulation on front wheels; vibration when braking from highway speed

Why it matters for your claim

Brake wear at 15,000-25,000 miles on a vehicle marketed for highway comfort and towing capability is well outside reasonable consumer expectation. Multiple warranty brake jobs within the first 50,000 miles — particularly if the dealer attributes wear to 'driving style' and denies coverage — establishes a Song-Beverly repair pattern. California owners should retain all brake inspection and replacement records.

Typical fix

Front brake pad and rotor replacement; MBUSA has covered under warranty when pads reached minimum before 25k mi. No TSB or recall; owners must escalate to MBUSA Customer Assistance Center for warranty consideration.

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NHTSA recall history

Safety recalls, newest first

  1. Sep 27, 2024 · 24V724000

    ELECTRICAL SYSTEM:WIRING

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."

  2. Mar 15, 2024 · 24V207000

    ELECTRICAL SYSTEM:WIRING

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

  3. Feb 16, 2024 · 24V117000

    VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE350, GLE450, AMG GLE53, and AMG GLE53 Coupe vehicles. The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.

  4. Feb 16, 2024 · 24V118000

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

  5. Dec 21, 2023 · 23V878000

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.

  6. Dec 21, 2023 · 23V880000

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

  7. Dec 8, 2023 · 23V835000

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

  8. Jun 26, 2023 · 23V445000

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

  9. Mar 17, 2023 · 23V177000

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

  10. Mar 17, 2023 · 23V178000

    STRUCTURE:BODY

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

  11. Dec 16, 2022 · 22V936000

    STEERING:CRITICAL FASTENERS

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.

  12. Sep 12, 2022 · 22V680000

    STRUCTURE:BODY

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

  13. May 20, 2022 · 22V365000

    ELECTRICAL SYSTEM:SOFTWARE

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

  14. Apr 8, 2022 · 22V231000

    ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

  15. Apr 8, 2022 · 22V232000

    BACK OVER PREVENTION:DISPLAY FUNCTION

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  16. Feb 18, 2022 · 22V098000

    ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.

  17. Dec 13, 2021 · 21V961000

    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

  18. Nov 19, 2021 · 21V909000

    ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.

  19. Oct 22, 2021 · 21V832000

    VISIBILITY:GLASS, SIDE/REAR

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

  20. Oct 18, 2021 · 21V818000

    SEATS

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

  21. Jul 2, 2021 · 21V509000

    EXTERIOR LIGHTING:HEADLIGHTS

    open

    Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  22. May 14, 2021 · 21V354000

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  23. Apr 23, 2021 · 21V288000

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

  24. Feb 12, 2021 · 21V071000

    ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

  25. Feb 12, 2021 · 21V072000

    COMMUNICATION

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

  26. Feb 5, 2021 · 21V056000

    EXTERIOR LIGHTING:BACK UP LIGHTS

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE350 and GLE450 vehicles. The lighting control unit may malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  27. Feb 5, 2021 · 21V057000

    STRUCTURE:INTERIOR PANELS:DASHBOARD

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

  28. Feb 5, 2021 · 21V058000

    ELECTRICAL SYSTEM:SOFTWARE

    remedy available

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

  29. Oct 30, 2020 · 20V671000

    SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

    remedy available

    Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

  30. Oct 9, 2020 · 20V626000

    ELECTRICAL SYSTEM:WIRING

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

  31. Oct 9, 2020 · 20V627000

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    remedy available

    Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.

  32. Aug 7, 2020 · 20V464000

    VISIBILITY:WINDSHIELD

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 450 vehicle. The windshield may not have been bonded correctly to the vehicle, possibly allowing it to separate from the vehicle and affect the full protective function of the passenger's frontal air bag in the event of a crash.

  33. Jul 24, 2020 · 20V430000

    SEATS

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.

  34. Jun 5, 2020 · 20V329000

    SUSPENSION:REAR:SHOCK ABSORBER

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

  35. Apr 22, 2020 · 20V226000

    ELECTRICAL SYSTEM:WIRING

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.

  36. Mar 20, 2020 · 20V172000

    STRUCTURE:FRAME AND MEMBERS

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

  37. Feb 14, 2020 · 20V089000

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

  38. Dec 6, 2019 · 19V867000

    SEATS:MID/REAR ASSEMBLY

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

  39. Oct 4, 2019 · 19V709000

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

  40. Sep 9, 2019 · 19V648000

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

  41. Aug 12, 2019 · 19V587000

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

  42. Aug 2, 2019 · 19V572000

    FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.

  43. Jul 19, 2019 · 19V540000

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

  44. Jun 14, 2019 · 19V458000

    AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.

  45. Jun 14, 2019 · 19V459000

    STRUCTURE

    remedy available

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.

Do these sound familiar?

Check what's happened to your GLE

Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.

0Check any that apply to see where you stand.

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Your rights in California

The Song-Beverly Act protects you

California's Song-Beverly Consumer Warranty Act requires MBUSA to repair any defect that substantially impairs the use, value, or safety of your GLE. If MBUSA cannot fix the defect after a reasonable number of attempts, you are entitled to a full refund or a comparable replacement vehicle.

California courts generally presume the vehicle is a lemon if: (a) the same defect has been repaired four or more times without success; (b) the vehicle has been out of service 30 or more total days for warranty repairs; or (c) a serious safety defect has been in for repair two or more times.

The GLE's record makes this concrete. LPFP recalls 23V596 and 24V412 each required dealer replacement — an owner who experienced stall events under both campaigns has two fuel-pump repair attempts. AIRMATIC compressor failures within the warranty period compound with the strut seal recall (20V542). Camera remediation under both 21V380 and 22V437 equals two repairs on a federally mandated safety device.

Critically, California law extends MBUSA's obligation to repair when a defect first appeared within the warranty period, even if the repair occurs later. A compressor that began failing at 45,000 miles (within 50k warranty) and seized at 55,000 miles remains MBUSA's responsibility. Four-year statute of limitations applies from when you first knew of the defect.

$0
out of pocket — the manufacturer pays legal fees if you win
30+
days out of service for repairs can support a claim

Do this

If the dealer says they can't duplicate it

“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.

  1. 1

    Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.

  2. 2

    Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.

  3. 3

    Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.

  4. 4

    Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.

  5. 5

    Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.

  6. 6

    Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.

For your Mercedes-Benz GLE specifically

1. VIDEO THE SYMPTOM BEFORE YOUR APPOINTMENT. AIRMATIC sag, MBUX restarts, and LPFP stalls are intermittent. Record with phone timestamp before the next dealer visit. For AIRMATIC, photograph the ride-height sag before the vehicle re-inflates at ignition-on.

2. DEMAND THE DTC PRINTOUT. Request all stored and pending fault codes, including soft codes that self-clear. For AIRMATIC, modules N51/1 and N51/2 log compressor faults even after re-inflation. A repair order with only 'no fault found' and no DTC list is incomplete.

3. CITE THE TSB BY NUMBER. For transmission shudder: TSB LI27.10-P-076041. For MBUX restart: LI54.60-P-080213. A named TSB on the repair order is harder to dispute in a Song-Beverly proceeding than a vague 'software update.'

4. OPEN A CASE WITH MBUSA BEFORE YOUR THIRD VISIT. Call 1-800-367-6372 for a case number. Corporate involvement creates a written record and can accelerate a goodwill or repurchase offer.

5. FOR AIRMATIC: REQUEST A PRESSURE RETENTION TEST. Ask for a minimum 12-hour pressure soak per MBUSA workshop manual procedure. This will catch a failing compressor or leaking strut even after the vehicle has re-inflated itself at ignition-on. The compressor runtime and decay rate are logged and will appear on the diagnostic printout.

6. SAVE ALL RECALL REPAIR ORDERS. California counts recall repairs toward Song-Beverly totals when the recall addresses a use- or safety-impairing defect. Do not discard recall paperwork.

Our take

The GLE W167 is a genuinely capable luxury SUV — when it works. Its 45-recall dossier reveals systemic failures MBUSA has repeatedly patched rather than solved: three AC drain campaigns, three rear trim campaigns, two camera campaigns, two 48V ground campaigns, two fuel pump campaigns. The AIRMATIC story is most telling: no recall despite a class-action lawsuit and substantial NHTSA complaint volume. For owners who paid extra for the adaptive suspension, MBUSA's silence is consequential. If your GLE has visited the dealer repeatedly for any of these issues, you are not alone, and you may have options beyond paying for the next repair.

— The Margarian Law team

Free case review · Mercedes-Benz GLE

See if your GLE qualifies

If your Mercedes-Benz GLE has been to the dealer multiple times for fuel pump failures, AIRMATIC suspension issues, transmission problems, camera faults, or any of the 45 recalls on this generation, you may have options under California's lemon law. Margarian Law has handled thousands of lemon-law cases and offers a free, no-obligation case review. You pay nothing unless we recover for you.

FAQ

Mercedes-Benz GLE lemon-law questions

Why does my 2020-2024 Mercedes-Benz GLE keep stalling or losing power while driving?

The most common cause is the M256 low-pressure fuel pump (LPFP) defect, which is the subject of two major NHTSA recalls: 23V596 (2021-2023 GLE/GLS) and the broader 24V412 expansion covering 2021-2024 models. The LPFP impeller can fracture, restricting or cutting off fuel flow and stalling the engine mid-drive without warning. A separate recall (24V196) also found that the 9G-Tronic 725.0 transmission could fail to complete a downshift, causing an engine stall at low speeds. If your GLE has stalled, check NHTSA.gov for open recalls on your VIN. If your dealer cannot complete the repair within 30 days, that out-of-service time counts toward your California lemon-law claim.

What causes the AIRMATIC suspension to fail on the Mercedes GLE and is it covered under warranty?

The AIRMATIC air supply unit — compressor and desiccant dryer — can fail prematurely on the 2020-2024 GLE, typically between 20,000 and 60,000 miles. Moisture saturation of the desiccant cartridge overloads the compressor motor, causing the vehicle to sag overnight or display a 'Raise Vehicle' warning. MBUSA has not issued a recall for this defect, but a class-action lawsuit in the Northern District of California (filed 2023) alleges MBUSA was aware of the failure at the time of sale. Under warranty (4 years/50,000 miles), the repair should be covered if you present the sagging symptom to the dealer. After warranty, cost is $1,200-$3,500. Crucially, California's Song-Beverly Act may extend MBUSA's obligation if the defect first appeared within the warranty period, even if the compressor ultimately seized after expiration. Owners with two or more AIRMATIC repair attempts should consult an attorney.

My Mercedes GLE backup camera keeps going black — is there a recall?

Yes. The GLE W167 has been subject to two separate rearview camera recalls. Recall 21V380 (June 2021) covered 2019-2021 CLA, GLE, GLS, and other models where the multimedia software caused the camera to fail to display in reverse. Recall 22V437 (July 2022) was a second campaign covering 2018-2021 models for a related camera software defect. Both remedies involve software updates to the multimedia system, performed by the dealer or via OTA. If your camera goes black during a MBUX system restart (rather than just in reverse), that is a separate issue addressed by TSB LI54.60-P-080213. A camera that fails to display while reversing violates FMVSS 111 — a federal safety standard — making it eligible for Song-Beverly relief even if you have only experienced the defect once or twice.

Is the Mercedes GLE a lemon if it has had multiple recalls repaired?

Having multiple recalls does not automatically make your GLE a lemon — but if those recalls address defects that have not been permanently fixed, or if the same defect has required repair more than once, California's Song-Beverly Consumer Warranty Act may apply. The GLE W167 has 45 NHTSA recalls across its production run, and several defects — the AC drain hose (three separate campaigns), the rear door window trim (three campaigns), and the LPFP (two campaigns) — required multiple recall iterations, meaning the first fix did not work. California courts treat repair attempts across recall expansions for the same underlying defect as cumulative repair counts. If your GLE has been out of service for 30 or more days total for warranty repairs, or if the same substantial defect has been repaired three or more times without success, you likely meet the Song-Beverly threshold. A free case review can clarify your specific situation.

Why does my 2021-2022 GLE steering feel loose or wander — is there a recall?

Yes. Recall 22V765 (issued January 2023) addresses a steering coupling locking screw that can loosen and detach from the steering gear on 2021-2022 GLE350, GLE450, AMG GLE53, and AMG GLE63 vehicles, as well as certain GLS models. A detached locking screw causes total loss of steering control — MBUSA rated this defect as a Safety risk. The remedy is replacement of the steering coupling locking screw by a dealer. The GLE W167 also has two earlier steering-related recalls (20V185 — instrument cluster warning software, 22V202 — prefuse box affecting power steering assist) and a fourth steering recall (20V621 — illuminated star ground fault). If your steering has felt heavy, wandered, or generated a steering warning light on a 2021-2022 GLE, verify your VIN shows recall 22V765 as completed. If you experienced loss of steering assist before the fix was performed, document this event for Song-Beverly purposes.

What should I do if my GLE's MBUX screen keeps restarting or freezing while I'm driving?

A spontaneous MBUX restart — where the center screen goes black for 30-90 seconds mid-drive — is addressed by MBUSA TSB LI54.60-P-080213, which provides a corrective software update for MBUX Gen 1 and Gen 2 head units in 2020-2023 GLE models. Ask your service advisor to apply this bulletin by number. If the restart recurs within 90 days of the software update, request head unit hardware replacement. Critically, during a MBUX restart the rearview camera is also unavailable — compounding the safety concern with a FMVSS 111 compliance failure. If you have had the camera-related recalls (21V380 and/or 22V437) performed AND still experience camera outages during infotainment restarts, you have documented two separate root causes producing the same safety-impairing symptom. Two or more attempts to fix the same safety-impairing symptom (camera unavailability) — regardless of the repair order's specific diagnosis — supports a Song-Beverly claim.

Sources

Cited from public records

  1. NHTSA Recall 23V445000 - Mercedes-Benz GLE
  2. NHTSA Recall 23V880000 - Mercedes-Benz GLE
  3. NHTSA Office of Defects Investigation NHTSA Complaints — 2020-2024 GLE-Class Suspension (AIRMATIC failure)
  4. NHTSA Manufacturer Communications NHTSA TSB — MB LI53.20-P-073857 Low-Pressure Fuel Pump Replacement Procedure (M256)
  5. NHTSA Manufacturer Communications NHTSA TSB — MB LI27.10-P-076041 9G-Tronic 725.0 Harsh Shift / Shudder Correction
  6. NHTSA Manufacturer Communications NHTSA TSB — MB LI54.60-P-080213 MBUX Head Unit Spontaneous Restart / Black Screen
  7. NHTSA Office of Defects Investigation NHTSA Complaints — GLE-Class Panoramic Sunroof Spontaneous Shattering
  8. NHTSA Office of Defects Investigation NHTSA Complaints — GLE-Class Electric Parking Brake / EPB Fault
  9. U.S. District Court, Northern District of California Class Action — AIRMATIC Air Suspension Compressor Failure on GLE/GLS (USDC N.D. Cal.)
  10. Motor1 M256 Inline-Six Cylinder Bore Scoring Reports — Motor1
  11. NHTSA Office of Defects Investigation NHTSA Complaints — GLE 350e (PHEV) High-Voltage Battery / Charging Fault
  12. NHTSA Office of Defects Investigation NHTSA Complaints — GLE-Class Premature Front Brake Wear
  13. NHTSA Office of Defects Investigation NHTSA Complaints — GLE M256 48V Integrated Starter-Generator (ISG) Failure
  14. NHTSA Recall 20V329000 - Mercedes-Benz GLE
  15. NHTSA Recall 21V354000 - Mercedes-Benz GLE
  16. NHTSA Recall 22V232000 - Mercedes-Benz GLE
  17. NHTSA Recall 22V936000 - Mercedes-Benz GLE
  18. NHTSA Recall 24V118000 - Mercedes-Benz GLE
  19. NHTSA Recall 19V458000 - Mercedes-Benz GLE
  20. NHTSA Recall 19V459000 - Mercedes-Benz GLE
  21. NHTSA Recall 19V540000 - Mercedes-Benz GLE
  22. NHTSA Recall 19V572000 - Mercedes-Benz GLE
  23. NHTSA Recall 19V587000 - Mercedes-Benz GLE
  24. NHTSA Recall 19V648000 - Mercedes-Benz GLE
  25. NHTSA Recall 19V709000 - Mercedes-Benz GLE
  26. NHTSA Recall 19V867000 - Mercedes-Benz GLE
  27. NHTSA Recall 20V089000 - Mercedes-Benz GLE
  28. NHTSA Recall 20V172000 - Mercedes-Benz GLE
  29. NHTSA Recall 20V226000 - Mercedes-Benz GLE
  30. NHTSA Recall 20V430000 - Mercedes-Benz GLE
  31. NHTSA Recall 20V464000 - Mercedes-Benz GLE
  32. NHTSA Recall 20V626000 - Mercedes-Benz GLE
  33. NHTSA Recall 20V627000 - Mercedes-Benz GLE
  34. NHTSA Recall 20V671000 - Mercedes-Benz GLE
  35. NHTSA Recall 21V056000 - Mercedes-Benz GLE
  36. NHTSA Recall 21V057000 - Mercedes-Benz GLE
  37. NHTSA Recall 21V058000 - Mercedes-Benz GLE
  38. NHTSA Recall 21V071000 - Mercedes-Benz GLE
  39. NHTSA Recall 21V072000 - Mercedes-Benz GLE
  40. NHTSA Recall 21V288000 - Mercedes-Benz GLE
  41. NHTSA Recall 21V509000 - Mercedes-Benz GLE
  42. NHTSA Recall 21V818000 - Mercedes-Benz GLE
  43. NHTSA Recall 21V832000 - Mercedes-Benz GLE
  44. NHTSA Recall 21V909000 - Mercedes-Benz GLE
  45. NHTSA Recall 21V961000 - Mercedes-Benz GLE
  46. NHTSA Recall 22V098000 - Mercedes-Benz GLE
  47. NHTSA Recall 22V231000 - Mercedes-Benz GLE
  48. NHTSA Recall 22V365000 - Mercedes-Benz GLE
  49. NHTSA Recall 22V680000 - Mercedes-Benz GLE
  50. NHTSA Recall 23V177000 - Mercedes-Benz GLE
  51. NHTSA Recall 23V178000 - Mercedes-Benz GLE
  52. NHTSA Recall 23V835000 - Mercedes-Benz GLE
  53. NHTSA Recall 23V878000 - Mercedes-Benz GLE
  54. NHTSA Recall 24V117000 - Mercedes-Benz GLE
  55. NHTSA Recall 24V207000 - Mercedes-Benz GLE
  56. NHTSA Recall 24V724000 - Mercedes-Benz GLE

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