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Communication: Auto Crash Notification Recall
warning light; recall notice; repeated dealer repair
Functional2022
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15 NHTSA recalls cover the Mercedes-Benz EQS — battery, brakes, MBUX software, and power loss. Repeat issues? Learn your California lemon-law rights.
You spent six figures on the Mercedes-Benz EQS — one of the most technologically ambitious electric vehicles ever produced. The badge promised luxury without compromise: a 107-kilowatt-hour battery, the optional MBUX Hyperscreen spanning the entire dashboard, and an EPA-estimated range stretching past 350 miles. The EVA2 platform was engineered to last, the Drive Pilot system promised conditional Level 3 autonomy on California freeways, and the four-figure price-per-night cost of ownership was supposed to buy reliability that smaller EVs simply cannot offer.
Instead, many EQS owners have found themselves in a cycle of dealer visits, flatbed tows, and 'cannot replicate' service write-ups. Fifteen separate NHTSA safety recalls have been issued for the 2022–2024 EQS — covering everything from the battery monitoring system failing to warn of HV faults (a violation of federal safety standards) to the multi-purpose camera physically detaching from the windshield and simultaneously disabling seven ADAS systems. The MBUX software architecture — the EQS's most celebrated feature — anchors four of those recalls alone.
Beyond the recall record, NHTSA complaint data from 2022–2024 model years reveals patterns that no recall has yet addressed: phantom emergency braking that slams the vehicle to a stop at highway speed with nothing in front of it; DC fast-charging ports that overheat and fuse to the connector with visible burn damage; panoramic roof glass that shatters spontaneously at 70 mph; and 12V auxiliary batteries that drain within days of replacement, leaving the vehicle unable to start.
For California owners, these patterns carry legal weight. The Song-Beverly Consumer Warranty Act exists precisely for situations like this — where a manufacturer-warranted vehicle cannot be made to conform to its warranty after a reasonable number of attempts. The EQS recall record alone provides a documented foundation for that argument.
The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.
warning light; recall notice; repeated dealer repair
warning light; recall notice; repeated dealer repair
warning light; recall notice; repeated dealer repair
tail light out; exterior light warning; reduced rear visibility
sticky steering; steering wheel feels stuck; increased steering effort; steering recall
warning light; recall notice; repeated dealer repair
A settled Margarian Law case on this exact model, published with the actual settlement math.
See every published case, with the settlement math shown →
Every case is different. Past results do not guarantee a similar outcome; results depend on the facts of each case.
Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.
warning light; recall notice; repeated dealer repair
Recall 21V931000 confirms the MBUX infotainment system allowed TV and internet content to display while the vehicle was moving, creating a driver distraction risk. Mercedes acknowledged awareness of the software error and offered a software update through Mercedes me connect. If a dealer visit was required to apply the fix and the owner also experienced other MBUX-related defects during the same repair period, that visit counts as one of the repair attempts toward the Song-Beverly four-repair presumption — even if the distraction defect alone would be classified as Functional rather than Safety.
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
warning light; recall notice; repeated dealer repair
Recall 21V931000 covers 2022 EQS vehicles whose MBUX system could activate the TV and internet display while the vehicle was in motion — a driver distraction defect. Mercedes addressed the defect with an OTA-like software update via Mercedes me connect. If the update failed to apply or required a dealer visit, the repair encounter is documented and may be combined with other MBUX software visits to meet the Song-Beverly four-repair threshold for the infotainment system.
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer
warning light; recall notice; repeated dealer repair
Recall 22V112000 confirms that the front-left longitudinal member ground connection and the auxiliary heater electrical connection may be improperly secured on the 2022 EQS — a defect that can cause intermittent or permanent electrical faults across multiple vehicle systems simultaneously. Because a compromised ground connection can contribute to the cascading electrical failures documented in NHTSA complaints, owners whose vehicles were not promptly repaired under this recall — or who experienced additional electrical failures afterward — have a well-documented foundation for a Song-Beverly safety-defect claim. Each dealer visit for electrical issues on a vehicle with an open recall 22V112 ground defect counts toward the repair-attempt tally.
Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
tail light out; exterior light warning; reduced rear visibility
Recall 22V167000 confirms a software error could disable the rear turn signals, hazard lights, and reverse lights on the 2022 EQS — the three most legally critical exterior lighting functions. Loss of turn signals and hazard lights at any speed creates a collision risk for other road users, making this a recall-confirmed safety defect under Song-Beverly. If the dealer could not restore proper lighting function in a single visit, or if the lighting failure recurred after the software update, the owner has a documented multi-visit safety repair pattern.
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
sticky steering; steering wheel feels stuck; increased steering effort; steering recall
Recall 22V189000 confirms that the DISTRONIC hands-off detection control unit software failed to alert the driver when hands were away from the steering wheel while Active Distance Assist was engaged — removing a critical safety check on autonomous steering authority. This is a software safety defect in the ADAS layer that governs when the EQS may steer autonomously. For owners who experienced unexpected steering behavior during DISTRONIC operation before or after the recall fix, the manufacturer's own recall creates a strong evidentiary foundation: Mercedes acknowledged the ADAS safety monitor was defective and that undetected hands-off conditions could occur at highway speeds.
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
warning light; recall notice; repeated dealer repair
Recall 22V190000 confirms that a software error in the 2022 EQS could permanently deactivate the overhead control panel — a hardware-integrated accessory control center that is a premium feature of the EQS interior. While the overhead panel is primarily a Functional system, its permanent deactivation by a software defect demonstrates the fragility of the EQS's MBUX-dependent electrical architecture. Combined with other MBUX recall defects, this issue contributes to a broader pattern of software-caused system failures that may support a cumulative Song-Beverly claim when the vehicle experienced multiple MBUX-related dealer visits.
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
warning light; recall notice; repeated dealer repair
Recall 22V467000 confirms that the front or rear bumper tow ring assembly on the 2022 EQS may have insufficient thread depth, allowing the tow ring to detach during towing — creating a hazard for the operator and other road users. While the defect primarily manifests during towing operations, the failure of a safety-critical fastener assembly indicates a manufacturing quality control issue. For owners who required towing services — including towing related to the EQS's other documented electrical and drivetrain failures — an improperly threaded tow ring adds a compounding risk and is itself a recall-confirmed safety defect.
Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall 22V493000 confirms a software error in the MBUX multimedia system could cause the rearview camera to fail to display an image — a violation of Federal Motor Vehicle Safety Standard No. 111 (Rear Visibility). Mercedes acknowledged non-compliance with a federal safety standard, meaning this is not merely a convenience defect. If the software update failed to permanently resolve the camera failure, or if the camera went blank again after the recall remedy, each failed repair attempt is documented evidence for a Song-Beverly claim.
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
sticky steering; steering wheel feels stuck; increased steering effort; steering recall
Recall 23V074000 confirms that the multi-purpose camera and rearview mirror could detach from the windshield of 2022 EQS 580 vehicles — simultaneously impairing front passenger airbag deployment and disabling multiple ADAS systems including DISTRONIC, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality, and Rain/Light Sensors. The detachment of a single component simultaneously disabling seven safety and driver-assistance systems reflects the EQS's deep ADAS interdependency. If any of these systems remained impaired or required additional dealer visits after the recall repair, that visit counts toward the Song-Beverly tally.
Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.
EV warning message; reduced power; charging fault; battery recall; fire risk warning
Recall 23V309000 confirms that the high-voltage battery monitoring system software may not alert the driver of a battery malfunction — a violation of FMVSS 305 (Electric-Powered Vehicles: Electrolyte Spillage and Electrical Shock Protection). A failed battery warning system means an owner could be driving with an active HV battery fault with no indication, and could be exposed to shock or fire risk without any dashboard notification. Mercedes's own recall filing acknowledges FMVSS 305 non-compliance. This recall-confirmed safety defect forms a strong foundation for a Song-Beverly claim if the remedy required dealer visits and the owner also experienced related battery or power-loss events.
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
brake pedal problem; reduced braking; unexpected braking; brake warning light
Recall 23V360000 confirms that the electronic stability program (ESP) software could malfunction and simultaneously disable the ABS, ASR, ESP, and EBD systems on the 2022 EQS — the four primary electronic brake-management functions. Loss of all four systems simultaneously creates a significant risk of loss of vehicle control, particularly in emergency braking or wet road conditions. Any owner who experienced unexpected brake behavior, vehicle instability, or warning lights related to these systems before or after the recall remedy should document those events as potential Song-Beverly safety-defect visits.
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.
EV propulsion warning; power loss; high-voltage cable recall
Recall 23V405000 confirms a software error in the electric drivetrain of 2022–2023 EQS vehicles could cause a sudden loss of drive power — one of the most dangerous defects an EV can experience, as it may occur at highway speed with no warning. Mercedes addressed the defect with a software update. If an owner experienced a sudden loss of drive power that required a tow — or multiple tows — before the recall remedy was available, each tow and dealer visit counts toward the Song-Beverly repair-attempt threshold. Post-remedy recurrence of drive-power loss strengthens the no-permanent-fix argument.
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
driver seat cushion loose; seat fastener recall; seat may not stay secured
Recall 23V464000 confirms that bolts securing the rear seat-belt buckles on 2022–2023 EQS vehicles may not be properly secured — a defect that could cause the buckle to detach in a crash and fail to restrain a rear occupant. This is a recall-confirmed seatbelt safety defect with clear injury potential. Owners with rear-seat passengers should verify this recall is closed on their VIN. If the dealer repair required multiple visits to properly torque or replace the bolt assemblies, those visits are documented recall-repair attempts.
Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
warning light; recall notice; repeated dealer repair
Recall 24V115000 covers 2023–2024 EQS vehicles with 80-amp fuses that may have been manufactured incorrectly and could fail prematurely. Fuse failure can cause unexpected loss of power to the circuits the fuse protects — potentially including critical vehicle systems. Because this is a manufacturing-quality defect in electrical safety components (fuses are the last line of defense against overcurrent damage), premature fuse failure that disables vehicle systems may also contribute to the cascading electrical failures documented elsewhere in the EQS complaint record. Each fuse-related dealer visit should be documented.
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
EV warning message; reduced power; charging fault; battery recall; fire risk warning
Recall 24V372000 confirms that the battery management system software in 2024 EQS vehicles could cause the high-voltage battery to shut down suddenly, resulting in a sudden loss of drive power. For a vehicle moving at highway speed, sudden propulsion loss is a serious safety event. Mercedes addressed the defect with a BMS software update. If an owner experienced sudden drive-power loss before the recall remedy was applied — or if the BMS software update failed to prevent recurrence — those events and dealer visits are documented grounds for a Song-Beverly safety-defect claim.
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Vehicle slams on the brakes violently with no obstacle ahead or behind; sudden stop from 10–75 mph without driver input; DISTRONIC Autonomous Emergency Braking triggers repeatedly on the same route; emergency braking activates while reversing in a driveway; seatbelts lock and jolt occupants; car nearly rear-ended by following traffic; Active Brake Assist warning light illuminates then clears with no fault code stored; dealer reports cannot replicate
Phantom AEB that applies full braking force at highway speeds — with following traffic behind — constitutes a safety defect substantially impairing use and value under Song-Beverly. Because ADAS activations typically clear from the ECU log after a power cycle, dealers frequently document 'cannot duplicate,' but California law does not require the manufacturer to replicate a defect to count the repair attempt. Owners should save dashcam footage, photograph the cluster (odometer, time), and insist the symptom is written on every repair order — each such visit counts toward the four-repair presumption under Cal. Civ. Code §1793.22.
No dedicated EQS phantom-AEB recall as of Jun 30, 2026. Mercedes dealers have applied ADAS software updates to recalibrate sensor thresholds; dealers have also replaced forward radar sensors in some cases. Owner outcomes are inconsistent; many 'cannot replicate' service visits have been logged. Owners should demand ADAS event-log printouts and written documentation of each incident on the repair order.
DC fast-charging connector becomes extremely hot during charging session; CCS plug fuses to the vehicle's charge port and cannot be removed; visible burn marks or melting on the charge port housing; 'Charging Fault' or 'Charging Error' displayed on screen; vehicle refuses to accept a DC fast-charging session; burning smell near the charge port during or after charging; charging session terminates unexpectedly at low state of charge
A charge port that welds shut, shows burn marks, or causes a vehicle fire is a safety defect supporting a Song-Beverly claim on the highest-priority grounds. Owners should photograph every instance of visible burn damage or a stuck connector, request that the repair order describes the damage in detail (not merely 'charge port inspected — no fault found'), and retain all receipts for towing or charging equipment damaged in the incident. If the port was replaced and the condition recurred, that constitutes a second repair attempt for the same safety defect.
Dealer inspection and replacement of the CCS charge port inlet assembly; BMS software update to improve thermal monitoring and DCFC current limiting (related to recall 24V372000 scope). Owners should avoid leaving the DC connector unattended during fast-charging until the port is inspected. No dedicated recall for port thermal failure as of Jun 30, 2026.
Starter (12V) battery low state-of-charge warning appears on MBUX display; vehicle will not start or enter ready mode after sitting overnight; requires jump-start or 12V battery replacement; warning recurs within weeks of battery replacement; all 12V accessories (lights, locks, MBUX) fail simultaneously; vehicle stranded in parking garage due to 12V failure
Recurring 12V battery failure that leaves the vehicle unable to start constitutes a defect substantially impairing use and value under Song-Beverly. If the 12V battery was replaced, then the warning returned within weeks or months, that sequence demonstrates a no-permanent-fix pattern. Owners should document the date and mileage of every 12V failure, request written repair orders for all related dealer visits (including visits where the dealer only replaced the battery without diagnosing the root drain), and retain receipts for towing or jump-start services.
12V battery replacement (short-term remedy only if root-cause drain persists). Dealer ECU software update to correct parasitic-draw modules. In some cases, Mercedes dealers have updated the MBUX sleep-mode firmware to properly shut down non-essential ECUs when the vehicle is parked. Verify recall 22V112000 ground-connection remedy is complete.
Large panoramic roof glass shatters or explodes without any impact or visible cause; event occurs at highway speeds (typically 50–75 mph); loud bang followed by glass fragments inside the cabin and around the vehicle; wind noise and weather intrusion after shattering; glass pieces fall on occupants; condition occurs with no preceding crack or visible defect in the glass
Spontaneous glass shattering that rains fragments on vehicle occupants at highway speed is a safety defect under Song-Beverly. Because the EQS panoramic roof is a premium feature prominently marketed at the vehicle's six-figure price point, its failure also constitutes a substantial impairment of value. Owners who experienced glass shattering should photograph the damage before any cleanup, note all conditions (speed, temperature, sunlight), and request the dealer describe the specific glass failure mode on the repair order. If the replacement glass shatters again, that second event strongly supports a no-conformance finding under Cal. Civ. Code §1793.2.
Dealer inspection and full panoramic roof glass assembly replacement. Covered under Mercedes-Benz limited warranty (materials/workmanship). No recall or TSB issued for this condition as of Jun 30, 2026; owners should file NHTSA complaints to build the regulatory record.
MBUX Hyperscreen displays 'Critical System Failure' or 'System Unavailable' alert; multiple vehicle systems go offline simultaneously — climate, navigation, ADAS, digital instrument cluster; vehicle enters reduced-power mode or becomes undriveable; warning occurs after an over-the-air software update is pushed; repeated dealer visits with 'no fault code' result; overhead control panel permanently deactivated; MBUX profile resets to factory settings unexpectedly; DISTRONIC, Active Steering Assist, and lane-keeping features become unavailable simultaneously
A multi-system shutdown triggered by an OTA update that disables ADAS, navigation, and climate simultaneously can constitute both a safety defect and a substantial impairment of use and value under Song-Beverly. Each dealer re-flash visit counts as a repair attempt. If the same multi-system failure recurs after re-flashing, that pattern — combined with the manufacturer's own recall record acknowledging MBUX software defects — strongly supports a no-permanent-fix argument. Owners should note the exact OTA version number that triggered the failure and request it be documented on the repair order alongside any MBUX event codes.
Dealer re-flash of MBUX central compute ECU and affected sub-modules via Mercedes diagnostic system (XENTRY). In severe cases, replacement of the MBUX central compute unit. Recall remedies for 21V931 and 22V190 address known software paths; owners experiencing multi-system failure post-OTA should ensure all open recalls are closed before additional OTA updates are accepted.
All drive power cuts out while vehicle is moving at highway speed; brake assist, power steering, and airbag readiness warnings activate simultaneously; all dashboard warning lights illuminate at once; vehicle coasts to a stop with reduced brake assist and heavy steering; requires flatbed tow; condition occurs multiple times on the same vehicle; dealer finds no stored fault codes after the event clears on restart
Loss of drive power, brake assist, and steering simultaneously while at highway speed represents a Catastrophic safety risk that anchors a Song-Beverly claim on the strongest possible grounds. Even a single such event is sufficient to establish that the vehicle's safety was substantially impaired. If the condition recurred, or if the vehicle was towed for the same underlying electrical fault more than once, the repair-attempt clock has been triggered. Owners must retain tow records, dealer repair orders (even 'no fault found' visits), and any dashcam or witness evidence of the shutdown event.
Dealer diagnosis of HV/LV bus isolation fault; inspection and repair of ground connections per recall 22V112000 remedy; ESP software update per recall 23V360000. In complex cases, diagnostic of full ECU network for simultaneous fault event. Dealers should retrieve and preserve any event data recorder (EDR) data before clearing fault codes.
Vehicle suddenly steers itself toward the lane markings or into an adjacent lane without driver input at highway speed; steering wheel jerks hard to one side; Active Lane Keeping Assist steers toward barriers or other vehicles; DISTRONIC Plus speed-regulation system fails to maintain lane center; driver must forcefully override the steering; lane-departure warning triggers but system steers in the wrong direction; condition occurs repeatedly on the same highway route
A vehicle that autonomously steers toward a barrier or adjacent vehicle at highway speed — even once — constitutes a safety defect of the highest order under Song-Beverly. Because two recall campaigns (22V189 and 23V074) acknowledge ADAS software and hardware defects affecting steering-related safety functions on the EQS, the manufacturer had notice of the vehicle's ADAS deficiency. Post-recall recurrence of unintended steering inputs is particularly strong evidence of no-permanent-fix, since the recall remedy was supposed to resolve the underlying sensor and software issues. Owners must document every incident and explicitly request the dealer retrieve ADAS event logs and driving-data recorder files before clearing codes.
ADAS software calibration update through Mercedes XENTRY system; verification that recall 22V189000 (hands-off detection) and recall 23V074000 (camera re-attachment) remedies are fully closed. In some cases, replacement of the front radar sensor or camera-to-windshield mount hardware. No dedicated post-recall remedy for unintended steering inputs as of Jun 30, 2026.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
remedy available
Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.
remedy available
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.
California's Song-Beverly Consumer Warranty Act (Cal. Civ. Code §1790 et seq.) may entitle you to a vehicle repurchase or replacement if your Mercedes-Benz EQS has a warranted defect that substantially impairs its use, value, or safety and the manufacturer cannot repair it after a reasonable number of attempts. Law as of Jun 30, 2026. This is general legal information, not legal advice. No attorney-client relationship is formed by reading it.
WHAT COUNTS AS A QUALIFYING DEFECT: Any of the EQS's 15 NHTSA-recalled defects is a manufacturer-acknowledged safety defect that establishes the warranty-covered defect element of a Song-Beverly claim. Unrecalled owner-reported defects — such as phantom AEB or DC charge port thermal failure — also qualify if they substantially impair use or safety and the dealer cannot resolve them.
THE FOUR-REPAIR / 30-DAY PRESUMPTION: Under Cal. Civ. Code §1793.22, a rebuttable presumption of lemon-law eligibility arises when: (a) the same defect has been subject to four or more repair attempts and the defect persists; or (b) the vehicle has been out of service for 30 or more cumulative days for warranty repairs. Pre-recall visits — dealer visits for a known recall defect before the remedy parts or software were available — count toward the tally.
WHAT YOU MAY RECOVER: A full refund of your vehicle purchase price (including down payment, monthly payments made, registration fees, and finance charges), minus a mileage offset for miles driven before the first defect report. Alternatively, a comparable replacement vehicle. Reasonable attorney fees are recoverable if you prevail. If Mercedes-Benz willfully fails to comply with a repurchase obligation, you may recover up to two times actual damages as a civil penalty.
Eligibility depends on the specific facts of your vehicle's repair history, mileage, and the nature of the defect. Consult an attorney for case-specific advice.
“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.
Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.
Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.
Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.
Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.
Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.
Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.
The EQS's most frequent failure modes — phantom AEB, MBUX resets, and battery-monitoring faults — typically clear from the ECU memory when the vehicle is restarted. Dealers close 90% of these visits as 'cannot replicate.' Here is what to do instead:
1. Film every phantom braking event. Install a dashcam with front and rear channels and leave it recording at all times. AEB phantom activations occur without warning. Save the clip immediately — timestamp metadata is your best evidence.
2. Do NOT restart the vehicle after a drive-power loss or multi-system warning. If all warning lights illuminate or the car loses propulsion, photograph the cluster before cycling the ignition. Some fault events are only logged to the EDR (event data recorder) and are overwritten on restart.
3. Demand a written repair order for every visit — including 'no fault found' visits. California dealers are required to document your reported symptom. 'Cannot replicate' visits still count toward the Song-Beverly four-repair presumption.
4. Request specific log downloads by name. Ask in writing that the dealer retrieve and preserve: the ADAS event log, the MBUX system-fault log, the BMS event log, and any EDR data. Attach the printouts to your repair order or request them via email.
5. Verify all open recalls are closed before and after every visit. Check your VIN at NHTSA.gov. The EQS has 15 recall campaigns; make sure none are open when the dealer returns the vehicle to you.
6. Document charge port sessions. If you experience a DC charging fault, photograph the port and connector before disconnecting, note the charging station ID, and document the ambient temperature and session duration. This evidence is essential for the port thermal failure pattern.
7. Keep a personal incident log — date, mileage, speed, weather, and what happened. Arbitrators and courts treat a contemporaneous handwritten log as corroboration.
The Mercedes-Benz EQS presents a paradox: technically one of the most sophisticated electric vehicles ever produced, but also one of the most recall-burdened luxury EVs in the NHTSA database for its model years. Fifteen recall campaigns in four years cover nearly every major system — the battery, the brakes, the lighting, the structure, the restraints, and most notably the MBUX software architecture that controls them all. Two recalls explicitly acknowledge non-compliance with federal motor vehicle safety standards (FMVSS 111 for rearview visibility and FMVSS 305 for EV battery warning). The unrecalled complaint patterns — phantom AEB, charge port thermal failure, panoramic glass shattering — suggest that the documented issues may not be the full picture. EQS owners with repeated dealer visits for any of these systems should evaluate their repair records against California's lemon-law timelines.
— The Margarian Law team
If your Mercedes-Benz EQS has been to the dealer multiple times for emergency braking malfunctions, battery warnings, sudden power loss, or charging failures — and the problems continue — you may have options under California law. Margarian Law has handled thousands of lemon-law cases and offers a free case review.
As of mid-2026, the Mercedes-Benz EQS has at least 15 NHTSA safety recalls covering the 2022–2024 model years. The recalls address the MBUX software system, the high-voltage battery monitoring (FMVSS 305 non-compliance), sudden drive power loss, steering and ADAS defects, rearview camera failure, exterior lighting, seat-belt buckle fasteners, electrical wiring, and structural components. Check NHTSA.gov with your VIN to confirm which campaigns apply to your vehicle.
This is a documented pattern across the 2022–2024 EQS. Owners have filed more than 23 NHTSA complaints for the 2022 model year alone describing the Active Emergency Brake Assist triggering violent stops at speeds from 10 to 75 mph with no obstacle present — a condition known as phantom braking. No dedicated recall has addressed this pattern as of mid-2026. Dealers frequently cannot reproduce the event because ADAS activations often clear from the ECU log after restart. Document each incident with dashcam footage and request a written repair order for every dealer visit, even when the dealer finds no fault code.
Yes — two separate NHTSA recalls address sudden drive-power loss on the EQS. Recall 23V405000 covers 2022–2023 EQS vehicles where a software error in the electric drivetrain could cause a sudden loss of drive power. Recall 24V372000 covers 2024 EQS vehicles where a battery management system software defect could shut down the high-voltage battery unexpectedly, also causing sudden propulsion loss. Both recalls were addressed with software updates. Verify your VIN at NHTSA.gov and confirm both campaigns are closed on your vehicle.
Whether your EQS qualifies as a lemon under California law depends on your specific repair history. The 2022–2024 EQS has 15 NHTSA safety recalls and documented owner-complaint patterns including phantom AEB, charge-port thermal failure, and panoramic glass shattering. Under California's Song-Beverly Act, four or more repair attempts for the same defect — or 30 cumulative out-of-service days — creates a rebuttable presumption of eligibility for a refund or replacement. Pre-recall dealer visits count toward that tally.
No dedicated recall has been issued for EQS DC charge port thermal failure as of mid-2026. However, NHTSA complaint records document multiple 2023 EQS vehicles with CCS connectors that overheated, fused to the charge port, and showed visible burn marks. At least one complaint describes a vehicle fire attributed to the charging socket. If your charge port shows heat damage or the connector is difficult to remove after DC fast-charging, stop using DC fast-charging immediately and take the vehicle to a dealer for inspection. Document all damage with photographs before any repair. File an NHTSA complaint at safercar.gov to add to the regulatory record.
The EQS MBUX system is the subject of multiple NHTSA recalls. Recall 21V931000 covered the MBUX displaying TV/internet content while driving. Recall 22V190000 covered a software error that permanently deactivated the overhead control panel. Recall 22V493000 covered a rearview camera failure caused by an MBUX software error. Together, these three recalls acknowledge that the MBUX software architecture introduced defects across multiple vehicle systems. Verify all three campaigns are closed on your VIN at NHTSA.gov. If any MBUX-related defect recurred after the recall remedies were applied, those dealer visits count toward California's lemon-law repair-attempt tally.
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