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Rearview Camera / Display Failure — Recall 24V892 (CVPAM Software, 2023-2024)
backup camera blank; screen goes black in reverse; rearview camera distorted
Safety2023-2024
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Maserati Grecale 2023-2024: 3 NHTSA recalls, camera failures, park malfunction, 12V battery drain. Know your California lemon law rights.
You paid for a Maserati. The badge says Modena, the interior says Italian luxury, and the sticker says six figures. The 2023-2024 Grecale is a Giorgio-platform luxury crossover sharing architecture with the Alfa Romeo Stelvio and a ZF 8-speed automatic across its lineup. The Trofeo pairs that gearbox with the hand-built Nettuno twin-turbo V6 — a 523-hp engine descended from the MC20 supercar. On paper, a spectacular machine.
In practice, the Grecale arrived carrying something Maserati cannot afford: a software reliability story. Within two model years, NHTSA issued two separate recall campaigns — 24V892000 and 25V098000 — both tied to MIA 2.0 software failures that caused the rearview camera to go blank in reverse. FMVSS 111 requires a working rearview display; Maserati needed two distinct campaigns to get there. A third recall (25V722000) followed for missing headlight adjustment caps. Three recalls in two model years is a pattern.
NHTSA complaint filings reveal more. A Grecale owner documented complete power loss at 45 mph — with a coolant warning — at just 800 miles. Maserati replaced the 12V battery; the failure recurred. Another owner reported the park button refusing to engage while fully stopped, the dashboard falsely showing "vehicle moving too fast" — requiring a full ignition cycle to force Park. Door self-lock incidents, trapping keys and children inside with app-unlock failing, were confirmed by dealers who offered no fix.
California Grecale owners who have faced multiple unresolved warranty repairs deserve to know that Song-Beverly does not require catastrophic failure. If Maserati cannot fix the same defect in a reasonable number of attempts — camera, park mechanism, or 12V drain at 800 miles — the law provides options.
The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.
backup camera blank; screen goes black in reverse; rearview camera distorted
backup camera blank; screen goes black in reverse; rearview camera distorted
tail light out; exterior light warning; reduced rear visibility
park button will not engage; "vehicle moving too fast" message while stationary; park button flickers or does not respond; car cannot be placed in Park; must power off vehicle to force park gear; gear selector button unresponsive
vehicle loses motive power while driving; coolant warning light illuminates; vehicle stalls or decelerates suddenly; battery replaced but failure recurs; 12V battery dies repeatedly; electrical system warning lights; car stops responding in traffic; low mileage onset under 1,000 miles
infotainment screen freezes or goes black; MIA 2.0 touchscreen unresponsive; navigation stops working; Apple CarPlay disconnects or drops; Android Auto unavailable; wireless CarPlay fails to reconnect; screen requires reboot to restore; system reboots mid-drive; climate controls inaccessible when screen frozen
A settled Margarian Law case on this exact model, published with the actual settlement math.
Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.
backup camera blank; screen goes black in reverse; rearview camera distorted
NHTSA Recall 24V892000 covers a CVPAM software defect that prevents the rearview image from displaying when the car is shifted into reverse, violating FMVSS 111 rear-visibility requirements. Under Song-Beverly, a recall-covered safety defect that is not repaired after a reasonable number of warranty attempts — or that dealer software updates fail to resolve permanently — supports a lemon law claim. Owners who returned for the CVPAM update and still experienced camera failures have documented a clear repair-attempt pattern. This recall affects the CVPAM module specifically; see iss-02 for the separate radio software recall.
Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.
backup camera blank; screen goes black in reverse; rearview camera distorted
NHTSA Recall 25V098000 covers a separate radio software defect that also prevents the rearview image from displaying — distinct from the CVPAM recall (24V892000) that preceded it. The fact that two independent software recall campaigns were required to address Grecale rearview camera failures demonstrates systemic software instability in the MIA 2.0 platform. An owner who experienced rearview camera failures both before and after the first recall remedy has documented repair attempts for the same functional failure; when the second recall remedy is applied, any ongoing camera failure becomes an even stronger lemon law pattern under Song-Beverly.
The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
tail light out; exterior light warning; reduced rear visibility
NHTSA Recall 25V722000 requires inspection and installation of headlight aim adjustment prevention caps on 2023-2025 Grecale vehicles. Improperly aimed headlights reduce road illumination and increase crash risk, placing this squarely within Song-Beverly safety defect coverage. If the dealer inspection confirms caps were missing and installs them but headlight aim warnings or visibility complaints persist, the owner has grounds for a warranty repair attempt on record. Because this recall also covers 2025 model years, owners who purchased in late 2023 or 2024 may have driven with the defect for an extended period before notification.
Maserati North America will inspect and, if necessary, install one or two caps to cover the horizontal headlight aim adjustment mechanism, free of charge. Owner notification letters were mailed November 25, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for thi
park button will not engage; "vehicle moving too fast" message while stationary; park button flickers or does not respond; car cannot be placed in Park; must power off vehicle to force park gear; gear selector button unresponsive
A vehicle that fails to engage Park while stationary is a safety defect — loss of park restraint creates rollaway risk. Under Song-Beverly, a defect that impairs the use, value, or safety of the vehicle is covered during the warranty period. If a dealer cannot duplicate or resolve the condition after multiple attempts, the pattern of failed repairs — combined with an NHTSA complaint trail on both the Grecale and its Giorgio-platform sibling the Alfa Romeo Stelvio — strengthens a California lemon law claim considerably.
TCM (transmission control module) software update; if symptom persists, gear selector assembly inspection and replacement. Power cycling the vehicle is a temporary workaround to restore park engagement.
vehicle loses motive power while driving; coolant warning light illuminates; vehicle stalls or decelerates suddenly; battery replaced but failure recurs; 12V battery dies repeatedly; electrical system warning lights; car stops responding in traffic; low mileage onset under 1,000 miles
A loss of motive power while driving at highway speed (45 mph in the documented complaint) is a safety defect under Song-Beverly — it impairs safe operation and poses a crash risk. When a dealer repairs the defect (battery replacement) and the vehicle returns with the same failure within 800 miles, the owner has documented two attempted repairs for the same safety condition, placing them on a lemon law trajectory. California law does not require a specific number of attempts when a defect substantially impairs safe use.
Dealer replaces 12V battery under warranty; if issue recurs, DC-DC converter inspection and software calibration update required. Owners should insist on root-cause documentation beyond battery replacement.
infotainment screen freezes or goes black; MIA 2.0 touchscreen unresponsive; navigation stops working; Apple CarPlay disconnects or drops; Android Auto unavailable; wireless CarPlay fails to reconnect; screen requires reboot to restore; system reboots mid-drive; climate controls inaccessible when screen frozen
The Grecale already carries two NHTSA recall campaigns tied to MIA 2.0 software stack failures (24V892000, 25V098000). An owner experiencing broader infotainment instability — frozen screens, dropped CarPlay — in addition to the recall-covered rearview camera failures has documented a pattern of repeated warranty repairs across the same software system. Under Song-Beverly, multiple failed attempts to resolve related software defects in the same system can aggregate toward a reasonable-number-of-attempts finding.
OTA software update (recall 25V098000 covers radio software); dealer reflash of MIA 2.0 head unit if OTA is not applied; in severe cases, head unit replacement under warranty.
doors lock automatically with keys inside; doors auto-lock while loading vehicle; "key not sensing" message displayed; app unlock fails; child or pet locked inside vehicle; spare key required to open; vehicle locks despite keyless entry fob nearby; door lock behavior cannot be disabled through settings
Auto-locking with occupants or keys inside poses a direct safety risk, particularly for children and pets. When a dealer confirms the defect exists but cannot offer a fix, the vehicle has effectively been presented for repair and the dealer has failed to remedy it — a clear warranty repair attempt under Song-Beverly. Repeated incidents after a dealer visit that produces no resolution constitute additional failed repair attempts. This pattern, combined with NHTSA complaint documentation, provides strong grounds for a lemon law evaluation.
Software update to keyless entry control module. As of documentation date, no confirmed TSB or recall has been issued. Owners should always carry a physical backup key and report repeated occurrences to document a pattern for warranty escalation.
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.
California's Song-Beverly Consumer Warranty Act covers new vehicles under a manufacturer's warranty. The Grecale carries a 4-year/50,000-mile basic and powertrain warranty — every defect on this page is covered during those periods.
Song-Beverly does not require inoperability. It protects you when a covered defect substantially impairs use, value, or safety and is not fixed in a reasonable number of attempts. Safety defects — a rearview camera that fails in reverse (FMVSS 111, acknowledged in two Maserati recalls), a park mechanism that will not engage, power loss at highway speed — trigger eligibility faster than cosmetic or comfort issues.
The statute creates a presumption of lemon status when: (1) the same defect has been subject to four or more unsuccessful repair attempts, or (2) the vehicle has been out of service more than 30 cumulative days within 18 months or 18,000 miles. For safety defects, courts may find eligibility before the presumption threshold is reached.
Remedies include a full buyback (purchase price minus a usage deduction), a replacement vehicle, or a cash settlement. Maserati bears the attorney fee obligation in successful Song-Beverly claims — you do not pay attorney fees out of pocket if you prevail.
“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.
Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.
Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.
Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.
Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.
Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.
Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.
The Grecale's most serious defects — rearview camera failures, park engagement glitches, infotainment freezes, door self-locks — are intermittent by nature. Dealers who drive the car once in a controlled lot and find no fault will write "unable to duplicate." Here is how Grecale owners protect their legal record:
1. Film every symptom as it happens. For the camera: record the blank screen as you shift into reverse, with the dashboard clock visible. For park failure: capture the flickering button and the false "moving too fast" message. Timestamped phone video is documentation a dealer cannot dismiss.
2. Write your complaint in your own words before the appointment. Hand it to the service advisor and ask them to copy it verbatim onto the repair order. "Customer states backup camera intermittently fails in reverse" must appear on the RO — not a paraphrase. Never accept "checked system, no fault found" without your specific complaint language.
3. Invoke the recalls. Recalls 24V892000 and 25V098000 are on the NHTSA public record. Ask the dealer to document which campaign was applied to your VIN and what software version was installed. If the camera still fails after one update, that is a second failed repair attempt — exactly the pattern Song-Beverly is designed to address.
4. Keep a written log of every occurrence: date, mileage, weather, what happened, and how long before the car was functional again. For park failures and door lock events, this log becomes your evidence when the dealer cannot replicate.
5. Escalate to Maserati North America in writing after any visit where the car is returned unrepaired. Request a case number. A manufacturer-level case record documents that the failure is known beyond the local dealer.
The 2023-2024 Maserati Grecale is a genuinely exciting vehicle that deserves better than the software instability record it has accumulated in its launch years. Two rearview camera recall campaigns in under 18 months — on top of park-mechanism NHTSA complaints and 12V battery failures at 800 miles — tell a story of a vehicle that reached showrooms before its software stack was fully validated. The Giorgio platform itself is sound; the Alfa Romeo Stelvio has proven that architecture over years of production. But the MIA 2.0 infotainment layer and the 48V MHEV electronic architecture introduced points of failure that the Grecale's early owners have been left to discover. California buyers who have experienced repeated unresolved warranty visits should not assume this is normal Maserati ownership variability — the NHTSA record suggests otherwise.
— The Margarian Law team
If your 2023-2024 Maserati Grecale has been to the dealer multiple times for a backup camera that stays blank, a park mechanism that will not engage, or repeated software or electrical failures, you may have options. Margarian Law offers a free case review — attorney fees are pursued from the manufacturer, not from you.
Two NHTSA recall campaigns address this issue. Recall 24V892000 (November 2024) covers a CVPAM software defect preventing rearview display in reverse. Recall 25V098000 (February 2025) covers a separate radio software defect with the same result. Both violate FMVSS 111; both remedies are software updates — OTA or dealer-applied. If your camera still fails after the first update, the second campaign may not have been applied. Call Maserati at 1-877-696-2737, confirm which campaigns apply to your VIN, and request the installed software version number. If the dealer cannot permanently resolve the failure across multiple visits, each attempt is documented — repeated failed repairs on a safety defect are the core of a California Song-Beverly claim. []
Yes — this is a documented NHTSA complaint pattern (ODI 11641478). The park button flickered and the dashboard showed "vehicle moving too fast to shift into Park" even though the car was fully stopped with the brake engaged. Powering the car off entirely was the only workaround. The Grecale's electronic park selector uses ZF 8HP architecture shared with the Alfa Romeo Stelvio; Stelvio dealers acknowledged similar gear selector failures as a "known common issue" (ODI 11565764). A vehicle that cannot engage Park while stationary creates rollaway risk — a safety defect under California law. If this has happened more than once, document each occurrence with date, mileage, and video, and bring the car to the dealer in writing each time. Repeated failed repairs on a safety condition support a Song-Beverly claim. []
Yes — if a warranty-covered defect cannot be repaired in a reasonable number of attempts, California Song-Beverly may apply. The Grecale has three confirmed NHTSA recalls (24V892000, 25V098000, 25V722000) and NHTSA complaints documenting power loss, park failure, and door entrapment. Under Song-Beverly, a vehicle qualifies when a defect substantially impairs use, value, or safety and is not fixed in a reasonable number of attempts, or when the car is out of service more than 30 cumulative days within 18 months or 18,000 miles. Safety defects — camera failures, park-mechanism failure, motive power loss — trigger eligibility with fewer attempts than cosmetic issues. Remedies include a buyback, replacement, or cash settlement; Maserati pays attorney fees in successful Song-Beverly claims. []
This is documented in two NHTSA filings (ODI 11610262, ODI 11665774). Both report the Grecale's keyless passive entry auto-locking even with the fob inside. One incident trapped a child; the app unlock failed and police could not open the car without a physical spare key. A second owner reported repeated self-locks; their dealer confirmed the problem but offered no fix. The likely cause is a software defect in the key-presence detection logic that incorrectly triggers an auto-lock sequence. No TSB or recall has been issued as of this writing. If this has happened to you, bring the vehicle to the dealer and document the complaint in writing on the repair order. Even if the dealer cannot duplicate it, a visit where you reported the defect and they offered no remedy counts as a repair attempt under California's Song-Beverly Act. []
The MIA 2.0 has a documented software instability record. Two NHTSA recalls (24V892000 and 25V098000) addressed software failures in the MIA 2.0 stack that caused the rearview camera to stop displaying in reverse — serious enough to violate FMVSS 111. Beyond the recalls, owners have reported screen freezes, Apple CarPlay disconnections, and mid-drive reboots. OTA patches have not fully resolved intermittent freeze behavior for all units. If your screen freezes while climate controls are inaccessible, or CarPlay drops repeatedly, these are warranty-covered functional defects. Document each occurrence and bring the car to the dealer in writing each time. Multiple visits for related MIA 2.0 software failures can aggregate toward a lemon law repair-attempt count under Song-Beverly. []
"Cannot duplicate" is the most common obstacle — camera failures, park glitches, and infotainment freezes are all intermittent. First: bring a written symptom description to every appointment; ask the advisor to copy your exact words onto the repair order. Second: invoke the recalls — for camera failures, ask which of the two remedies (24V892000 or 25V098000) was applied to your VIN and what software version was installed. Third: video-capture symptoms with a phone timestamp as they happen. Fourth: escalate to Maserati North America in writing and get a case number. Under Song-Beverly, a dealer visit where you reported the defect counts as a repair attempt even if they could not replicate it. Each visit adds to your record. []
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