Electrical System:Instrument Panel:Fuel Gauge Recall
warning light; recall notice; repeated dealer repair
Five NHTSA recalls cover the 2024 Maserati GranTurismo Folgore — two for backup camera failure, plus a stall recall. Know your California lemon-law rights.
You paid north of $200,000 for a Maserati GranTurismo Folgore — an 800-volt, tri-motor, 750-horsepower Italian grand tourer assembled by hand in Modena. The trident badge promises a synthesis of heritage craftsmanship and cutting-edge electrification. What some early US buyers found instead was a car still mid-sentence in its own software development story.
Five NHTSA safety recalls now cover the 2024 Folgore — a striking number for any vehicle, let alone one sold in the dozens rather than the thousands. Two separate campaigns address the identical symptom: a blank backup camera. One recall targets a BCM software bug that caused the energy gauge to misread and the vehicle to stall without warning at speed. Another covers headlights missing the physical caps that prevent aim misadjustment — a FMVSS 108 violation the owner notification letter did not reach buyers until over a year after delivery.
Beyond the five recalls, the MIA infotainment system has a documented history of freezing mid-drive; in some cases a failed OTA push left the module permanently unresponsive. The chronic 12V auxiliary battery drain that has followed Maserati's Stellantis-platform lineup across Ghibli, Levante, and Quattroporte appears here too, stranding owners with a completely dead car after a few days of inactivity. DC fast charging on third-party CCS networks can be unreliable due to the 800V architecture's handshake requirements.
For owners with repeated warranty repairs, California's Song-Beverly Consumer Warranty Act may offer a path to a repurchase, replacement, or cash resolution.
The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.
warning light; recall notice; repeated dealer repair
backup camera blank; screen goes black in reverse; rearview camera distorted
backup camera blank; screen goes black in reverse; rearview camera distorted
warning light; recall notice; repeated dealer repair
tail light out; exterior light warning; reduced rear visibility
Infotainment touchscreen freezes and becomes unresponsive; Apple CarPlay or Android Auto drops mid-session; navigation map disappears and does not reload; audio, climate controls, and ADAS status overlays go dark; system does not recover after engine restart; OTA update causes complete infotainment blackout requiring dealer reflash; MIA system reboots continuously without completing startup
A settled Margarian Law case on this exact model, published with the actual settlement math.
Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.
warning light; recall notice; repeated dealer repair
NHTSA recall 24V679000 confirms that the GranTurismo Folgore's body control module software can display an incorrect fuel / energy level, causing an unexpected engine stall while driving at speed. For a 750-hp tri-motor BEV, an unexpected power cutoff at highway speed is a safety event. Owners who experienced a no-warning stall before the October 2024 notification letters arrived — or who needed more than one BCM reflash before the stall stopped occurring — should count those dealer visits toward California's four-repair Song-Beverly presumption. The recall fix is a software update only; if the symptom recurs post-update, that failed remedy strengthens a buyback or replacement claim.
Dealers will update the BCM software, free of charge. Owner notification letters were mailed October 16, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 749.
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall 24V892000 addresses a failure in the Central Vision Park Assist Module (CVPAM) software that prevents the rearview image from appearing when the Folgore is shifted into reverse. FMVSS 111 (Rear Visibility) is explicitly cited as a non-compliance. The CVPAM module is distinct from the radio/MIA system involved in recall 25V098000; owner notification letters were not mailed until December 20, 2024, meaning early-deliveries owners who reported a blank backup camera before that date had no available recall remedy. Each pre-remedy dealer visit for this symptom counts toward the Song-Beverly repair-attempt tally. Owners should confirm their VIN's CVPAM update is recorded on a separate repair order from any radio software update.
Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall 25V098000 covers a much broader Maserati fleet — including Levante, Ghibli, Quattroporte, MC20, Grecale, and both GranTurismo variants — for the same FMVSS 111 rearview visibility failure, but caused by a separate radio (MIA) software defect rather than the CVPAM module. The Folgore remedy was OTA or dealer-applied, with owner letters not mailed until March 10, 2025. For a GranTurismo Folgore owner who experienced a blank backup camera and visited the dealer under both recall 24V892 and 25V098 — receiving two separate software updates for the same symptom — the accumulated dealer visits and the persistence of the safety condition across multiple remedies are among the strongest lemon-law indicators available.
The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
warning light; recall notice; repeated dealer repair
Recall 25V244000 addresses a detaching tire information label on the driver's B-pillar — a FMVSS 110 compliance issue requiring dealers to replace the label. The defect is purely informational and presents no direct safety or mechanical risk; the remedy (label replacement) is completed in a single short dealer visit. Standalone, this recall does not support a Song-Beverly claim. However, if the owner's vehicle required a return visit because the replacement label was itself defective or not properly applied, that additional visit can contribute to an accumulating out-of-service day count when combined with other warranty repairs.
Dealers will replace the labels, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 784.
tail light out; exterior light warning; reduced rear visibility
Recall 25V722000 covers 2024–2025 GranTurismo (including Folgore) vehicles built with headlights missing the adjustment-prevention caps that lock horizontal aim — a FMVSS 108 non-compliance. Improperly aimed headlights reduce forward visibility and can blind oncoming drivers, directly creating road safety risk. Owner notification letters were not mailed until November 25, 2025, leaving some Folgore owners driving with non-compliant headlights for over a year. If an owner visited the dealer for headlight concerns prior to the recall remedy date and was told the lights were within specification, that visit counts toward the Song-Beverly repair-attempt record once the recall confirms the defect existed.
Maserati North America will inspect and, if necessary, install one or two caps to cover the horizontal headlight aim adjustment mechanism, free of charge. Owner notification letters were mailed November 25, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for thi
Infotainment touchscreen freezes and becomes unresponsive; Apple CarPlay or Android Auto drops mid-session; navigation map disappears and does not reload; audio, climate controls, and ADAS status overlays go dark; system does not recover after engine restart; OTA update causes complete infotainment blackout requiring dealer reflash; MIA system reboots continuously without completing startup
An infotainment system that cannot be restored by the dealer on a first visit, or that requires module replacement and experiences subsequent software failures, creates a repeat-repair pattern under Song-Beverly (Cal. Civ. Code §1793.2). Although infotainment is not a safety-critical system per se, the Folgore's ADAS status overlays and real-time range / charge monitoring are displayed exclusively through the MIA system, elevating the functional impairment. Owners should obtain a written repair order for each dealer visit, noting the MIA freeze symptom specifically — even if the dealer characterizes it as a 'software update.'
Dealer applies software reflash via MDWA diagnostic interface. If reflash fails after two attempts, MIA control module replacement is required. All repairs are covered under Maserati's 4-year/50,000-mile new vehicle warranty. Recall 25V098000 address the camera sub-symptom; the broader freeze/bricking pattern is addressed under OEM TSB MSR-2024-GT-SW-001.
Estimated range displayed at full charge is well below 242 miles (EPA); range drops rapidly at highway speeds above 70 mph; battery range plummets in ambient temperatures below 45°F; range estimation jumps erratically (range anxiety from inconsistent BMS calculation); regenerative braking energy recovery lower than anticipated; vehicle reaches low-battery warning earlier than expected on known routes
A documented and material shortfall between the manufacturer's advertised range and consistently delivered real-world range may constitute a breach of express warranty under Cal. Civ. Code §1791.2 if Maserati's marketing materials or window sticker representations formed part of the sales transaction. However, the Song-Beverly path is strongest if the BMS software produces wildly inaccurate range displays (e.g., showing 180 miles at full charge when EPA says 242), or if the battery management system requires repeated dealer calibration visits. Owners should document full-charge range readings at the same temperature and route conditions on multiple occasions.
No recall or TSB addresses the range shortfall. BMS software calibration updates may refine the range estimation display accuracy. Owners should set range expectations using real-world data (approx. 85-87% of EPA) rather than the instrument cluster's full-charge estimate.
DC fast charge session caps at 50 kW instead of expected 270+ kW; charger and vehicle handshake fails — vehicle shows 'charging error'; charge session drops after a few minutes of charging; app shows vehicle charging but no energy is delivered; charging port indicator light blinks error code; vehicle defaults to AC Level 2 even when connected to DC fast charger; consistent charging failures at third-party 350 kW CCS stations
The ability to DC fast charge is a fundamental feature of a $200,000+ BEV. If the vehicle consistently fails to charge at publicly available CCS networks, substantially limiting range and usability, that constitutes an impairment of use and value under Song-Beverly. Owners who experienced repeated charging failures and returned the vehicle to the dealer multiple times for the same issue — with or without a confirmed fix — may have a viable lemon-law repair history. Each dealer visit for a charging failure, even if logged as 'software update applied,' counts toward the four-repair presumption.
Maserati has released BMS and charging control unit software updates (delivered via dealer or OTA) to improve third-party network compatibility. Owners experiencing persistent failures should attempt a dedicated Maserati-approved DC fast charger (via the Maserati app network map) before concluding a hardware fault exists. Dealer diagnosis via MDWA tool can identify whether the issue is firmware-based or a charging port hardware defect.
Vehicle will not start after sitting overnight or for several days; all systems dead — no door chimes, no infotainment, no HV system wake-up; 12V battery repeatedly depleted to 0V within days of charge; Maserati app unable to connect remotely; dealer charges 12V battery but problem recurs within weeks; vehicle requires roadside assistance / jump start repeatedly; no fault codes stored when dealer scans because HV system never powered up
A vehicle that repeatedly cannot be started — requiring roadside assistance or a jump start on multiple occasions — is substantially impaired in its use, satisfying a core Song-Beverly requirement. The pattern is particularly damaging for lemon-law purposes when it recurs after a dealer battery replacement and BCM software update, because the failed remedy directly supports the 'reasonable number of attempts' prong of Cal. Civ. Code §1793.2. Owners should preserve every roadside assistance call record, battery-jump receipt, and dealer repair order — these are admissible evidence of the no-start events.
Dealer replacement of 12V battery (short-term fix), followed by BCM software update targeting the parasitic draw. Maserati's 4-year warranty covers both the battery replacement and BCM reflash. Owners should leave the vehicle plugged into AC Level 2 power when parked for more than 48 hours to allow the HV system to maintain the 12V charge via the DC-DC converter.
Vehicle lurches or snaps during hard acceleration in Sport or Corsa mode; rear motor disengages briefly under full throttle causing unexpected understeer; torque vectoring warning message on MIA display; drive mode transition (GT → Sport → Corsa) accompanied by a jolt; traction control intervenes abruptly at mid-corner without driver input; vehicle enters a reduced-power or 'safe mode' and disables Sport/Corsa until restart; ESC cannot be fully disabled — system overrides driver commands
Unexpected loss of rear-motor drive engagement at speed, particularly in sport driving modes on a vehicle sold as a 750-hp performance grand tourer, constitutes a drivability defect that substantially impairs the vehicle's use and value under Song-Beverly. If the dealer-applied software update does not permanently resolve the torque vectoring fault and the owner experiences additional dropout events, those subsequent failures establish a failed-repair pattern. Owners should request that the specific powertrain fault codes be printed and attached to the repair order so the symptom is unambiguously documented.
Maserati dealer applies powertrain software calibration update via MDWA. The update revises the torque vectoring transition maps and recalibrates the HV bus overvoltage thresholds for Sport and Corsa modes. If the motor dropout persists post-update, inverter inspection and possible motor control unit replacement under the 4-year/50,000-mile warranty.
Car coasts with little to no deceleration when lifting off throttle in higher regen modes; regen setting (e.g., Level 3 or Max) resets to minimum without driver action; inconsistent pedal feel — sometimes aggressive regen, sometimes no regen; brake pedal travel varies unexpectedly between drives; energy recovery meter shows minimal recuperation on downhill segments; regen behavior changes at low state-of-charge without notification
Unpredictable braking response — when the driver expects regen deceleration and the vehicle coasts instead — creates a safety-adjacent drivability concern that qualifies as a substantial impairment of use. If repeated dealer software updates fail to permanently stabilize the regen behavior, the failed-remedy pattern supports a Song-Beverly claim. Owners should log each incident with the date, temperature, battery SoC, and whether the regen level had been manually set prior to the event.
BMS software update (delivered OTA or via dealer) to recalibrate regen deactivation thresholds and fix the regen mode persistence bug. No hardware remedy required. Until updated, owners should reselect their preferred regen level after each vehicle restart.
DC fast charge plug clicks into port but charging session never starts; vehicle shows no charge activity on instrument cluster; charging app shows 'connected' but 0 kW delivered; CCS plug cannot be removed — port latch jams in engaged position; port access door does not open / close fully; charging error indicator on port door; dealer must disassemble port housing to free stuck plug
A charging port that jams with the connector locked in — stranding the vehicle at a charger or requiring dealer disassembly — constitutes a substantial impairment of use and value for a battery-electric vehicle. If the latch actuator requires replacement and a subsequent charging failure occurs at the same port, the repeat-repair pattern for the same defect is established. Owners should photograph the stuck plug and document the incident report from the charging network's support line as corroborating evidence.
Dealer inspection of port latch actuator; replacement of latch solenoid assembly if jammed. Charging control unit software update may reduce the probability of incomplete handshake events. Covered under Maserati's 4-year/50,000-mile warranty.
Uneven panel gaps on doors, hood, or trunk visible at delivery; interior trim pieces loose, misaligned, or rattling at highway speed; leather panel edges not properly bonded — separation visible at corners; door seals allow wind noise at highway speed despite dealer adjustment; center console trim clips break during first removal for adjustment; carbon fiber trim panels show surface bubbles or delamination; vehicle requires multiple dealer visits to address body or trim complaints
Cosmetic and trim defects alone rarely meet the 'substantial impairment' threshold for Song-Beverly, but they are relevant in two contexts: (1) as part of a broader pattern of multiple defects that together substantially impair use and value, and (2) if the dealer's repeated attempts to close panel gaps or reseat trim pieces accumulate toward the 30-day out-of-service threshold. Owners with both cosmetic and functional defects (e.g., panel gaps plus charging failures plus software issues) should document all complaints together to present a holistic impairment picture to Maserati and any arbitration panel.
Dealer adjustment of panel gaps (shim-and-re-hang), trim clip replacement, and leather reseating. In severe cases, panel or trim component replacement. All cosmetic repairs are covered under Maserati's 4-year/50,000-mile warranty if present at delivery or arising during the warranty period.
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2024 Granturismo vehicles. The tire label may detach from the driver's side B-Pillar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
remedy available
Maserati North America, Inc. (Maserati) is recalling certain 2024 GranTurismo and GranCabrio vehicles. The body control module (BCM) software may display an incorrect fuel level, which can result in an unexpected engine stall while driving.
Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.
California's Song-Beverly Consumer Warranty Act (Cal. Civ. Code §1790 et seq.) may entitle you to a repurchase or replacement if your 2024 GranTurismo Folgore has a defect substantially impairing use, value, or safety that Maserati cannot repair within a reasonable number of attempts. General legal information only; not legal advice; no attorney-client relationship. Law as of Jun 30, 2026.
WHAT COUNTS: All five NHTSA recalls are manufacturer-acknowledged defects. Software issues — MIA freeze, 12V battery drain, charging failures — also qualify when they impair use or safety. Pre-recall dealer visits (e.g., camera visits before December 2024 notification) count toward the repair-attempt tally.
PRESUMPTION OF ELIGIBILITY: Under Cal. Civ. Code §1793.22, four or more repair attempts for the same defect — or 30+ cumulative out-of-service days — creates a rebuttable presumption of entitlement to repurchase or replacement.
WHAT YOU MAY RECOVER: Full refund of purchase price (down payment, payments, taxes, registration), less a mileage offset, or a comparable replacement vehicle. Attorney fees are recoverable if you prevail. Willful refusal to repurchase may entitle you to up to two times actual damages as a civil penalty.
“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.
Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.
Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.
Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.
Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.
Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.
Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.
The Folgore's most frustrating defects — MIA freezes, torque vectoring faults, regen dropout — often self-resolve before the dealer sees them. Protect your record:
1. Photograph and video every incident before touching anything. Show your phone timestamp in the same frame as the vehicle's fault display. This is your primary evidence when the service advisor writes 'cannot duplicate.'
2. Do not restart after a stall. Call Maserati Roadside and have the vehicle flatbedded without restarting — BCM stall fault codes overwrite at ignition-off on some early software versions.
3. Demand a written repair order for every visit. Cal. Civ. Code §1793.2(b) requires dealers to document the complaint, mileage, and result in writing. A 'cannot duplicate' entry still counts as a repair attempt under Song-Beverly.
4. Request MIA and BCM log printouts specifically. The MIA system logs freeze events internally; the BCM records energy-level discrepancy events tied to the stall recall. Ask in writing that both logs be pulled and attached to your repair order.
5. Confirm all five recalls are closed on your VIN at NHTSA.gov before leaving the dealer. Recalls 24V679, 24V892, 25V098, 25V244, and 25V722 should each show 'Remedy Available.' Request same-visit completion and confirm each is noted on the repair order — recalls completed at the same visit as a warranty complaint still count as separate documented dealer contacts.
6. Keep a running incident log. Date, mileage, temperature, and a one-sentence description of each event. Arbitration panels treat a contemporaneous owner log as corroborating evidence even when the dealer's repair order reads 'no fault found.'
Five NHTSA recalls on a vehicle sold in double-digit US volumes is a remarkable ratio. Two of those campaigns address identical symptoms through different code paths — suggesting Maserati had not fully mapped the software contributing to the backup camera failure before issuing its first fix. The BCM stall recall is the most consequential: a no-warning power cutoff while driving a 750-hp vehicle is unambiguously a safety event. Combined with the MIA freeze pattern and the 12V drain chronic across the Stellantis platform, the Folgore's early ownership experience falls short of its price point. Owners with two or more unresolved warranty repairs should evaluate their lemon-law options without delay.
— The Margarian Law team
If your 2024 Maserati GranTurismo Folgore has been to the dealer multiple times for a blank backup camera, an infotainment system freeze, a stall without warning, or charging failures — and the problem persists — you may have options. Margarian Law has handled thousands of lemon-law cases and offers a free case review.
Yes — as of mid-2026, the 2024 Maserati GranTurismo Folgore has five NHTSA safety recalls. Recall 24V679000 addresses a BCM software defect that shows an incorrect energy level and can stall the vehicle while driving. Two separate recalls — 24V892000 and 25V098000 — both address the rearview camera failing to display when in reverse (through different software systems). Recall 25V244000 covers a detaching tire information label. Recall 25V722000 addresses headlights missing the caps that prevent horizontal aim adjustment. Search NHTSA.gov with your 17-digit VIN to confirm which recalls are open or completed on your specific vehicle.
There are two separate NHTSA recalls for this exact symptom on the 2024 Folgore. Recall 24V892000 (notified December 2024) addresses a software defect in the Central Vision Park Assist Module (CVPAM) that prevents the rearview image from appearing. Recall 25V098000 (notified March 2025, OTA or dealer fix) addresses a separate radio software defect with the same symptom across a much broader fleet. If your dealer applied one fix but the camera still fails, the second software system may still be unpatched. Verify both recall campaigns are closed on your VIN at NHTSA.gov. Each dealer visit for the camera issue — including visits before either recall remedy was available — counts toward California's lemon-law repair-attempt tally.
The 12V auxiliary battery drain is a documented ownership issue on the Folgore and on earlier Maserati models sharing the Stellantis platform. The vehicle's LTE connectivity module and BCM wake-cycle logic can maintain a parasitic electrical draw that depletes the 12V lead-acid battery in three to five days of inactivity. Symptoms include a completely dead vehicle — no door chimes, no HV system wake-up, no remote app connection. The standard dealer fix is 12V battery replacement followed by a BCM software update to tune the sleep logic. If the drain recurs after the BCM update, the repair has failed and additional visits strengthen a Song-Beverly warranty claim. To reduce the risk, keep the vehicle plugged into AC Level 2 power when parked for more than 48 hours.
Whether your specific Folgore qualifies depends on your personal repair history, not just the existence of recalls. Under California's Song-Beverly Consumer Warranty Act (Cal. Civ. Code §1793.22), there is a rebuttable presumption of eligibility if your vehicle has been in for the same defect four or more times, or has been out of service 30 or more cumulative days during the warranty period. The 2024 Folgore carries five NHTSA recalls, two of which address the same rearview camera symptom through different software systems — meaning some owners may have accumulated multiple pre-remedy dealer visits. If your vehicle has also experienced software freezes, charging failures, or a no-warning stall and the dealer has been unable to permanently resolve any of these issues, a case evaluation with a California lemon-law attorney is warranted.
The GranTurismo Folgore uses an 800-volt battery architecture with onboard DC-DC voltage conversion to charge on 400V CCS networks. Not all third-party 150 kW and 350 kW fast chargers correctly negotiate the ISO 15118 charging protocol with the Folgore's charging control unit, which can result in sessions being throttled to 50 kW or failing entirely. A separate latch actuator defect on some early-production units causes the CCS plug to lock mechanically without completing the electrical handshake, so no energy is delivered even though the plug appears connected. Maserati has released software updates to improve network compatibility; if your vehicle has not received these updates, schedule a dealer visit. If the charging failure persists after the software update, each subsequent dealer visit for the same issue contributes to your California lemon-law repair-attempt count.
Yes. Early 2024 GranTurismo Folgore units with pre-production MIA software experienced spontaneous system freezes and, in some cases, a complete infotainment blackout after an over-the-air software push was applied during a freeze state. MotorTrend documented MIA freeze events on press-fleet vehicles. Maserati's internal recovery protocol requires a dealer to reflash the MIA control module via the MDWA diagnostic tool; if reflash fails, the module requires hardware replacement under warranty. The condition is addressed by Maserati internal bulletin MSR-2024-GT-SW-001. While not a standalone recall, each dealer visit for an unresolved infotainment freeze — particularly if GPS, Apple CarPlay, or ADAS overlays remain disabled after the visit — counts toward California's lemon-law repair-attempt tally.