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Engine Block Heater Overheating and Fire Risk — Recall 25V343 (2024-2025)
warning light; recall notice; repeated dealer repair
Catastrophic2024-2025
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9 NHTSA recalls on the 2024–2025 Lincoln Nautilus: display reboot, 4-recall window chain, EGR power loss. See symptoms and California lemon law rights.
You chose the 2024 Lincoln Nautilus because it promised something different: a genuinely reimagined luxury SUV built around a 48-inch panoramic display that stretches across the entire dashboard, a new mild-hybrid powertrain, and a refined interior meant to compete with Germans a price class above it. Lincoln called it the most technologically advanced vehicle in its history. What it did not advertise was that the CDX755 platform was being built in China for the U.S. market for the first time — at the Changan-Ford Hangzhou plant — and that the defining technology, the Lincoln Digital Experience display, carried a known software defect severe enough to trigger a federal safety recall within its first model year.
By mid-2025, NHTSA had opened three separate recall campaigns targeting the same power-window auto-reverse system — each one correcting the last dealer mis-repair — and a fourth recall had gone out for the panoramic display going blank mid-drive, disabling the rearview camera in the process. A fire-risk recall for the engine block heater followed. By 2026, a seventh safety recall for complete headlight loss and an eighth for sudden EGR-driven loss of drive power had reached 2025 Nautilus owners. Nine recalls across roughly two model years is not a routine quality hiccup — it is a documented record of repeated safety-system failures on a vehicle that sold at $50,000 and above.
Owner complaints filed with NHTSA add texture to the recall record: phantom emergency braking on open highways, complete electrical system shutdowns while driving, rear glass shattering spontaneously at 60 mph, and front brake rotors that ground down to metal within 90 days of delivery. If your 2024 or 2025 Nautilus has been to the dealer multiple times for any of these issues, California law gives you rights beyond the standard warranty — and the recall record gives an attorney the documented manufacturer notice needed to pursue them.
The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.
warning light; recall notice; repeated dealer repair
warning light; recall notice; repeated dealer repair
warning light; recall notice; repeated dealer repair
warning light; recall notice; repeated dealer repair
warning light; recall notice; repeated dealer repair
warning light; recall notice; repeated dealer repair
A settled Margarian Law case on this exact model, published with the actual settlement math.
Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.
warning light; recall notice; repeated dealer repair
This recall covers a specific failure: when using the global-close feature, the window does not automatically reverse when it contacts an object — creating an entrapment hazard for fingers, children, and pets. Because the defect is safety-related under FMVSS 118, repeated dealer failures to complete the DDM/PDM software update successfully (this recall was superseded by 25V237 due to prior mis-repair) are especially strong lemon-law evidence under Song-Beverly's 'reasonable number of attempts' standard.
Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C24.
warning light; recall notice; repeated dealer repair
Recall 24V953 targets a subtly different defect than 24V597: the window reversal distance itself was out of FMVSS 118 compliance — meaning even when the window reversed, it did not reverse far enough to prevent injury. This recall was later corrected by 25V518 due to mis-repair, giving 2024-2025 Nautilus owners a chain of three linked recall events on the same system. Three or more repair attempts on one safety component is a strong predicate for a California Song-Beverly lemon-law claim.
Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.
warning light; recall notice; repeated dealer repair
This recall exists solely because dealers incorrectly performed the original 24V597 fix — vehicles that were 'repaired' under 24V597 still had non-compliant window behavior and required a second DDM/PDM software update. Under Song-Beverly, a defect that required two NHTSA recall repair events plus any additional dealer visits counts toward the 'reasonable number of attempts' tally. Owners who have received notices for both 24V597 and 25V237 on the same Nautilus have already had at least two repair attempts on one system.
Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C10.
warning light; recall notice; repeated dealer repair
The Lincoln Digital Experience 48-inch panoramic display is the central feature differentiating the 2024 Nautilus — and recall 25V337 confirms Ford acknowledged it could go blank mid-drive, also disabling the rearview camera (an FMVSS 111 violation). If the OTA or dealer fix under 25V337 did not permanently resolve the display reboot, and the owner returned to the dealer for additional display failures, those additional visits may trigger Song-Beverly eligibility. See also iss-10 for the owner-reported recurring pattern post-recall.
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
warning light; recall notice; repeated dealer repair
Recall 25V343 addresses a genuine fire risk: the block heater element can overheat and ignite nearby components — a Catastrophic-severity defect. Under Song-Beverly, a fire-risk recall on a new vehicle is exactly the type of safety hazard that supports expedited lemon-law relief, particularly if the dealer does not complete the remedy promptly (block heater replacement or capping) or if the owner experiences related electrical damage. Document any delay in remedy completion with dated service records.
Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notifi
warning light; recall notice; repeated dealer repair
Like 25V237 for 24V597, this recall corrects a dealer mis-repair of 24V953. 2024-2025 Nautilus owners who received recall notices for 24V953 and 25V518 on the same vehicle have had at minimum two repair attempts on the power-window reversal system — and possibly three if they also received 24V597 notices. This multi-recall chain on a single safety system is one of the strongest lemon-law patterns in this vehicle's record.
Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.
tail light out; exterior light warning; reduced rear visibility
Recall 25V519 covers a burnt LED driver module diode that can extinguish headlights, daytime running lights, and turn signals — all safety-critical lighting at once. This is not a nuisance defect; loss of headlights at night is a direct collision risk. If a 2025 Nautilus owner experienced lighting failure before receiving the recall notice, or if the module replacement was delayed, those documented periods of non-operation count toward California's 30-day out-of-service threshold under Song-Beverly.
Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.
engine knocking; engine stalls; sudden loss of power; check engine light; engine failure recall
Recall 26V122 covers EGR valve failure causing sudden loss of drive power — a safety emergency that can strand an owner in traffic with no warning. The recall was issued in March 2026 with interim letters because the final remedy (EGR valve replacement) is not expected until September 2026. 2025 Nautilus owners facing this open recall with an anticipated 6-month remedy gap may have a Song-Beverly argument based on 'substantial impairment of use, value, or safety' during the waiting period.
Dealers will replace the EGR valves, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 20, 2026. Additional letters will be sent once the final remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall 26V165 covers loss of rearview camera display — a direct FMVSS 111 violation — caused by unexpected resets of the Image Processing Module A. For 2024 Nautilus owners, this recall overlaps with the display-reboot issue (25V337 / iss-04): both stem from software instability in the vehicle's new computing architecture. Multiple returns to the dealer for camera or display failures, even under different recall numbers, may be argued as the same underlying defect for lemon-law repair-attempt counting purposes.
The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners
48-inch panoramic display goes completely black while driving; center touchscreen reboots spontaneously; all instrument cluster information disappears mid-trip; screen freezes and cannot be dismissed; OTA software update fails or bricks infotainment system; backup camera disappears during reboot cycle; radio and climate controls unresponsive during reboot
The 48-inch display is Lincoln's defining feature on the 2024+ Nautilus — its repeated failure goes to the heart of what owners paid for. Recall 25V337 confirms Ford had notice of this defect; if a dealer has visited three or more times for display freezes or OTA failures without a durable fix, Song-Beverly's 'reasonable number of repair attempts' threshold may be met. Document every dealer visit, every OTA attempt, and every recurrence with screenshots and dates.
Dealer or over-the-air (OTA) multimedia module software update per NHTSA recall 25V337 / Ford 25C21. If OTA update fails or system remains unstable after update, dealer reflash of multimedia module required. Persistent cases may require module replacement.
vehicle suddenly brakes hard for no obstacle at highway speed; adaptive cruise control reduces speed unexpectedly; forward collision warning fires without target; lane-departure system shuts off without warning; Co-Pilot360 disengages mid-highway; driver attention monitor gives false eye-tracking alerts; Blue Cruise hands-free system emits unwarranted safety warnings and deactivates
Phantom braking at highway speed is a safety defect, not a nuisance — sudden unwarranted deceleration creates real rear-end collision risk. If the Nautilus returns to the dealer for Co-Pilot360 phantom braking on multiple occasions without resolution, California lemon law may apply. Owners should keep written repair orders that specifically document the ADAS symptom, not just a vague 'driver-assist complaint,' to preserve the repair-attempt count.
ADAS software calibration update via dealer. Ford/Lincoln has issued OTA updates for sensor fusion parameters; if phantom braking persists after update, front-facing camera alignment and radar module inspection required.
front brakes grinding loudly within 3 months of new-vehicle delivery; brake pedal pulsates or vibrates when stopping; squealing or scraping sound from front brakes on first application after sitting overnight; brake warning light illuminates; rotors scoring or worn unevenly before 10,000 miles; brake performance reduced on wet roads
Brake failure or excessive brake wear is a safety-related defect under Song-Beverly. If the Nautilus has been returned to the dealer twice or more for brake grinding or rotor wear before 10,000 miles, and the defect recurs, California lemon law may provide relief. Keep each repair order that specifically identifies the brake system as the system repaired.
Rotor replacement and brake pad replacement under warranty. Dealers have resurfaced or replaced rotors; if grinding returns within normal intervals, Lincoln warranty should cover a second round of repair under the same defect.
rear side window shatters without impact while driving on highway; rear quarter-glass explodes spontaneously while vehicle is parked overnight; hatchback glass cracks or shatters without warning; glass debris inside cabin; windshield develops micro-crack clusters in sunlight; multiple windshield replacements within first year
Spontaneous glass fracture at highway speed creates a direct occupant-safety hazard and is not a cosmetic defect. If a Nautilus has returned to the dealer two or more times for glass shattering or repeated windshield replacement for the same cracking pattern, California's lemon law repair-attempt threshold may be triggered. Document each incident with dated photos and police or insurance reports if filed.
Glass panel replacement under warranty. No recall or TSB identified for glass integrity as of Jun 30, 2026. Owners should document each incident with photos before dealer repair.
vehicle powers down completely while driving and stalls in traffic; check engine light and multiple warning lights illuminate simultaneously; engine shakes violently at highway speed before stall; vehicle restarts after stall but problem recurs; adaptive cruise control unexpectedly surges or engages; powertrain warning light; loss of power steering during electrical reset event
A vehicle that stalls in traffic is a per-se safety defect. Under California Song-Beverly, a stall condition that cannot be durably repaired after two or more attempts — or one attempt if the vehicle presents a serious safety hazard — may qualify for buyback. Owners should ensure each stall event generates its own repair order and insist the dealer document the powertrain shutdown symptoms explicitly, not just 'no fault found.'
Powertrain control module (PCM) software update and ISG calibration check. Persistent stall events require ISG unit inspection and possible replacement. Under recall 26V122 (MY2025), EGR valve replacement is the remedy for EGR-driven power loss.
remedy available
Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.
open
Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.
remedy available
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
remedy available
Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear tail light, rear turn signal, and rear position light to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
remedy available
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
remedy available
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
remedy available
Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
remedy available
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
remedy available
Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.
California's Song-Beverly Consumer Warranty Act applies to new vehicles with a defect substantially impairing use, value, or safety, where the manufacturer has had a reasonable number of repair opportunities.
For the 2024-2025 Nautilus, the key thresholds:
Repair Attempts: Two or more unsuccessful attempts for safety-risk defects (EGR power loss under 26V122, block heater fire risk under 25V343, phantom braking, spontaneous glass shattering) may be enough. Four or more for other defects (display reboot, window reversal, premature brakes) can also qualify.
Out-of-Service Days: 30 or more cumulative dealer days across all warranty repairs triggers an independent claim. Four power-window recall visits could already be contributing.
Recall as Evidence: Nine NHTSA campaigns are public proof Ford had notice of each defect — a key factor in showing the manufacturer was not acting in good faith under Song-Beverly.
Remedy: The manufacturer must replace the vehicle or refund the purchase price (taxes and fees included), less a mileage offset from the first qualifying repair attempt. Attorney fees are recoverable from the manufacturer if you prevail.
This is general legal information, not legal advice. Law as of Jun 30, 2026.
“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.
Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.
Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.
Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.
Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.
Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.
Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.
The 2024 Nautilus has a well-documented pattern of intermittent electronic faults — display reboots, ADAS false activations, powertrain shutdowns — that may not reproduce in the dealer's bay on demand. Here is how to build an undeniable repair record:
1. Document each event immediately. Note exact time, location, speed, and weather. Record the screen with your phone if safe. Ask the dealer to pull the Nautilus's onboard event log at every visit — not just a scan-tool code read.
2. Insist on specific written repair orders. Your symptom must appear verbatim: 'screen went black while driving at 65 mph' — not 'customer concern.' A vague repair order is the dealer's biggest defense; a precise one is yours.
3. Reference the applicable recall. Ask whether 25V337 (display) or 26V165 (camera) has been applied to your VIN. If the symptom persists after the recall fix, that return visit is a separate repair attempt on the same defect — exactly what lemon law counts.
4. 'Cannot duplicate' responses: ask the advisor to write 'unable to duplicate at this time' — not 'no defect found.' There is a legal difference. A subsequent recurrence becomes a second repair attempt even without a physical fix.
5. Phantom braking: request front-camera alignment verification and radar recalibration in writing. Ask for a highway test drive with the technician. Refusal to test should be documented on the repair order.
6. Track every day out of service. California's 30-day threshold is cumulative across all visits and all defects. With four power-window recall visits already possible, you may be closer to that threshold than you realize.
The 2024 Lincoln Nautilus is impressive in concept — the 48-inch display, mild-hybrid powertrain, and refreshed interior represent real advances. But execution tells a different story. Nine NHTSA recalls across two model years, with four campaigns targeting the same power-window system because prior fixes didn't hold, is not normal for any platform launch. The display recall (25V337) arriving in the vehicle's first model year — for its signature technology — is especially notable. Owners cycling through recall repairs on the same components, or experiencing phantom braking and powertrain shutdowns, are facing exactly the documented, manufacturer-acknowledged defect pattern California lemon law was written to address. The recall record here is unusually strong evidence of manufacturer notice.
— The Margarian Law team
If your 2024 or 2025 Lincoln Nautilus has been back to the dealer for display failures, phantom braking, brake grinding, or any recall-covered defect — and it keeps coming back — you may have options under California lemon law. Margarian Law offers a free case review. Gather your repair orders before you call.
The 48-inch panoramic display on the 2024 Lincoln Nautilus has a confirmed software defect in the multimedia module that causes both the panoramic screen and the center display to reboot unexpectedly, producing a blank screen. Ford issued NHTSA recall 25V337 (Ford campaign 25C21) to address this through a dealer or over-the-air software update. Critically, the reboot also disables the rearview camera — an FMVSS 111 violation. If your display has gone blank or rebooted after the OTA fix was applied, that recurrence is a separate repair attempt on the same defect. Document every occurrence with date, mileage, and a written dealer repair order. Two or more unsuccessful fix attempts may support a California lemon-law claim, especially for a defect that disables safety features like the backup camera.
As of mid-2026, the 2024-2025 Nautilus has nine confirmed NHTSA recalls. Four target the power-window auto-reverse system (24V597, 24V953, 25V237, 25V518) — each campaign correcting a mis-repair from the prior one. Others cover: 48-inch display going blank mid-drive (25V337); block heater fire risk (25V343); headlight LED module failure (25V519, 2025 MY); EGR valve failure / sudden power loss (26V122, 2025 MY); and rearview camera image loss (26V165). Check your VIN at nhtsa.gov/recalls. Multiple dealer visits under any campaign may support a California lemon-law claim.
Premature brake grinding on the 2024-2025 Nautilus is an owner-reported pattern in multiple NHTSA complaints — some owners describe rotor damage within 90 days and fewer than 5,000 miles of delivery. No standalone recall exists as of mid-2026, but brake system failures are covered under Lincoln's bumper-to-bumper warranty (4 years / 50,000 miles). If the dealer calls it 'normal wear,' push back: rotors failing within three months are not normal by any standard. If grinding recurs after a warranty repair, document that second visit with a written repair order specifying the brake symptom. Two or more unsuccessful attempts on a brake defect may support a California Song-Beverly claim.
Multiple 2024-2025 Nautilus owners filed NHTSA complaints describing Co-Pilot360 applying emergency braking on open highways with no obstacle — classic phantom braking. Related complaints describe adaptive cruise reducing speed unexpectedly and lane-keep deactivating mid-trip. These patterns point to sensor fusion or camera calibration issues in the new CDX755 ADAS stack. Ask the dealer to check front-facing camera alignment, radar calibration, and available ADAS software updates — in writing on the repair order. Phantom braking at highway speed is a safety hazard, not a nuisance: it creates real rear-end collision risk. Two unresolved dealer visits may trigger California Song-Beverly rights.
The 2024-2025 Nautilus has four NHTSA recall campaigns on the power-window auto-reverse system: 24V597, 24V953, 25V237, and 25V518. The second and fourth exist because dealers mis-applied the prior fixes. Song-Beverly counts repair attempts on a defect — not just recall notices. If your vehicle returned to the dealer for window reversal failure two or more times, or was in for all four recall repairs, those visits cumulatively count toward the four-attempt threshold for non-safety defects or two-attempt threshold for safety defects (windows failing to reverse on contact with a person are an FMVSS 118 safety issue). Whether your specific Nautilus qualifies depends on your repair orders, dates, and whether the condition persisted after each fix.
Sudden power loss on the 2025 Nautilus may be covered by NHTSA recall 26V122 (EGR valve failure causing unexpected loss of propulsion). Ford mailed interim notices in March 2026 but the final remedy — EGR valve replacement — is not expected at dealers until September 2026. Take the vehicle to a Lincoln dealer immediately; ask whether 26V122 applies to your VIN and request a loaner if the remedy is unavailable. For 2024 Nautilus owners (not covered by 26V122) who experience powertrain shutdown, ask the dealer to inspect the 48V MHEV ISG calibration. Every stall event must generate its own written repair order — do not let the dealer close the visit without documenting the symptom. Multiple stall events without a durable fix are strong grounds for a California lemon-law claim.
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