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Lawsuit Filed Against Dealership After Customer Purchases Damaged Car

  • Case: Client v. Infiniti Dealership
  • Claim Type: Dealer Fraud
  • Vehicle Year: 2019
  • Vehicle Model: Infiniti
  • Vehicle Make: QX60
  • New/Used: New
  • Contract Type: Lease
  • Specs: N/A
  • Defects & Repair Attempts:
    • Damaged headlights
      • The client saw that one of the headlights would have water moisturize inside and leave droplets, obscuring the headlights. The client took this to be repaired, which caused the dealership to remove the front bumper. After the repair, the problem persisted.
    • Repainted over
      • The client noticed signs that the bumper and some other parts of the vehicle’s body had uneven levels of paint, which would indicate that some parts were painted over after being involved in an accident.

Lawsuit filed against dealership after customer purchases repainted and damaged car.

Car salesmen are known for their negotiating skills and their use of exaggeration or even slight manipulation to sell their products. But, there’s a fine line between being a smart salesman and lying. The smallest lie from a car salesman can cause problems for their customer. This unfortunate situation occurred for one of our clients. Our client had leased a 2019 Infiniti QX60 in late 2018. But, our client was not informed that the vehicle that she was looking to purchase had previously been in an accident. Once the damaged car was leased, a few problems became apparent, including:

    • Damaged headlights – The client saw that one of the headlights would have water moisturize inside and leave droplets, obscuring the headlights. The client took this to be repaired, which caused the dealership to remove the front bumper. After the repair, the problem persisted.
    • Repainted over – The client noticed signs that the bumper and some other parts of the vehicle’s body had uneven levels of paint, which would indicate that some parts were painted over after being involved in an accident.

These issues were not expected for our client, since they had leased the damaged car as a new vehicle. Once these problems were discovered and the repair attempt did not fix the headlights, our client was prepared to get the compensation they deserved. They reached out to the Margarian Law Firm, which specializes in Dealer Fraud and Lemon Law, and soon after, a lawsuit was filed against the dealership.

Many reviews on this dealership mention dents, scratches, or defects on vehicles that are claimed to be new. This dealership has a bad history of fraud, and has even had to fight lawsuits in the past that alleged fraud.

Unfortunately, there are a lot of cases such as the one our clients face. Some dealerships are very well known for the fraud they commit and the scams that their customers have to deal with. There are many types of dealer fraud to look out for when purchasing a car, such as lying about contracts, undervaluing trade-in vehicles, and, as previously mentioned, failing to disclose past damage or accidents. It is very important to know these tricks, and to be able to protect yourself if you fall victim to them. If you do fall victim, you might have a dealer fraud case on your hands. The Margarian Law Firm specializes in dealer fraud, as well as other legal services, such as lemon law and consumer class actions. If you are a victim of dealer fraud, make sure to reach out to the Margarian Law Firm and get the compensation that you deserve at (818) 553-1000.

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