California Lemon Law · Kia
7 open recalls · no fix yet Midsize SUV 2022–2026

Kia Sorento Plug-In Hybrid 4th gen Problems, Recalls & Lemon Law

2022-2026 Kia Sorento PHEV: tow hitch fire recall (22V703), hybrid system failure, fuel tank recall. California lemon law rights & buyback options.

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7
NHTSA recalls
7
Open · no fix
7
Known defects
2022–2026
Model years
The overview

What owners are dealing with

The Kia Sorento Plug-In Hybrid promised the best of three worlds: a roomy family SUV, meaningful electric range for daily errands, and a gas engine for longer trips. For a significant number of owners, that promise has been tested by a pair of serious problems that the vehicles have not been able to shake. The first is a documented fire risk. NHTSA recall 22V703 (Kia SC249) identified that debris and moisture on the tow hitch harness module's printed circuit board could cause an electrical short and vehicle fire — while parked with the ignition off, or while driving. Kia documented four fires and 31 melting incidents across the affected fleet, which included 2022-2023 Sorento PHEVs. The advice from Kia: park outside and away from structures until your vehicle is repaired. That is a significant ask of an owner who bought a plug-in vehicle partly to charge overnight in a garage. The second problem is less visible but potentially more disruptive: owners report that the hybrid system itself fails without warning. 'Check Hybrid System, Stop Safely' messages appear, the vehicle loses all acceleration, and in some cases it is left stranded in an intersection or on a highway shoulder. Some owners describe the same event happening four times in eighteen months, with dealers unable to find fault codes on any of those visits. These are owner-reported incidents — as of the date of this writing no NHTSA recall covers this specific failure mode — and Kia has not issued a universal fix, though related TSBs (ELE285 for oil dilution; SC325 for the active electric water pump) address overlapping components. California's Song-Beverly Consumer Warranty Act exists precisely for this pattern: a recurring defect, multiple dealer visits, no lasting resolution. If you own a 2022 or 2023 Sorento PHEV and have experienced either of these issues, your service records may already be the foundation of a lemon-law claim.

The problems

The defects most likely to affect you

The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.

01

Tow-Hitch Harness PCB Electrical Short — Fire While Parked or Driving

Vehicle catches fire or smells of burning near tow hitch area while parked or driving; tow hitch harness module overheats; fire risk even when plugged in while parked

Catastrophic2022-2023
02

Fuel Tank Defect — Improperly Molded Seam / Fuel Leak Fire Risk (2022 PHEV Only)

Fuel odor; fuel visible under vehicle; potential for fuel-fed fire; defect not visible to owner — detected by dealer inspection under recall

Catastrophic2022-2022
03

Front Seat Belt Pretensioner Explosion Risk on Crash Deployment

In a frontal or frontal-offset crash, seat belt pretensioners may explode rather than tighten; metal fragments projected into cabin; injury risk to driver and/or front passenger

Catastrophic2022-2022
04

Hybrid System Failure — Loss of Motive Power / Vehicle Stranding

"Check Hybrid System, Stop Safely" warning on dash; sudden loss of all acceleration while driving; car limited to 40–50 mph or slower; vehicle must be pulled over; EV system fails to switch to gas mode when battery depletes; dealer unable to reproduce or fix

Safety2022-2023
05

Inverter Coolant Depletion — Hybrid System Warning / Power Loss

"Refill Inverter Coolant" warning on instrument cluster despite normal reservoir level; "Hybrid System Failure" warning; loss of acceleration; power steering loss; vehicle must be left to cool before restarting; warning recurs after multiple flushes

Drivability/Reliability2022-2023
06

1.6T PHEV Engine Oil Dilution from Short-Trip EV Operation

Check Engine light (MIL) on with multiple stored fault codes; engine oil contaminated with fuel and/or moisture; oil level appears high; reduced engine performance; possible long-term engine wear if not addressed

Drivability/Reliability2022-2023
Real results

What this defect was worth to a real client

A settled Margarian Law case on this exact model, published with the actual settlement math.

Known defects · 7 documented

Every confirmed defect, in plain English

Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.

Tow-Hitch Harness PCB Electrical Short — Fire While Parked or DrivingCatastrophic2022-2023
Symptoms

Vehicle catches fire or smells of burning near tow hitch area while parked or driving; tow hitch harness module overheats; fire risk even when plugged in while parked

Why it matters for your claim

NHTSA issued a park-outside advisory for this recall. PHEV owners who charge overnight in garages or enclosed spaces face heightened risk. If a vehicle caught fire or required multiple repair attempts for the harness, strong lemon-law nexus.

Typical fix

Dealer inspects and replaces fuse and/or tow hitch harness module PCB as necessary; free of charge under recall

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Hybrid System Failure — Loss of Motive Power / Vehicle StrandingSafety2022-2023
Symptoms

"Check Hybrid System, Stop Safely" warning on dash; sudden loss of all acceleration while driving; car limited to 40–50 mph or slower; vehicle must be pulled over; EV system fails to switch to gas mode when battery depletes; dealer unable to reproduce or fix

Why it matters for your claim

ODI #11560570 documents four separate stalling incidents over 18 months with dealer unable to find codes — classic lemon-law pattern of recurring substantial impairment + multiple repair attempts without fix. ODI #11627399 documents highway stranding. ODI #11678045 documents limp mode + motor replacement. These NHTSA complaint records corroborate a pattern.

Typical fix

No consistent OEM-issued remedy; in severe cases electric motor replacement required under warranty; may involve ECM/HCULDC software update (TSB_ELE285) or AEWP inspection (SC325)

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Inverter Coolant Depletion — Hybrid System Warning / Power LossDrivability/Reliability2022-2023
Symptoms

"Refill Inverter Coolant" warning on instrument cluster despite normal reservoir level; "Hybrid System Failure" warning; loss of acceleration; power steering loss; vehicle must be left to cool before restarting; warning recurs after multiple flushes

Why it matters for your claim

Multiple TSB revisions (SA515 original → Rev. 1 → Rev. 2) indicate recurring fix failures. ODI #11662012 shows recurrence at high mileage. If inverter coolant issue required more than two repair visits without resolution, lemon-law threshold may be met.

Typical fix

SA515: flush low-conductivity coolant with approved machine; replace coolant and reservoir cap label. SC325: inspect AEWP and wiring harness; replace AEWP, control harness, and/or PCB block as necessary.

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1.6T PHEV Engine Oil Dilution from Short-Trip EV OperationDrivability/Reliability2022-2023
Symptoms

Check Engine light (MIL) on with multiple stored fault codes; engine oil contaminated with fuel and/or moisture; oil level appears high; reduced engine performance; possible long-term engine wear if not addressed

Why it matters for your claim

This is a PHEV-specific design characteristic turned defect — gas Sorento does not experience this because the engine always runs. If a customer had multiple MIL events with stored DTCs and dealer visits before the ECM flash was applied, the repair history supports a repair-attempts argument.

Typical fix

Software update to ECM and HCULDC (Hybrid Control Unit Low DC-DC Converter) per TSB_ELE285: modifies fuel injection strategy below 10°C and adds an oil-warming drive cycle. Oil change typically required at service visit.

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Charging System Fault Triggering Drivetrain Lockout / Autonomous Parking Brake EngagementSafety2023-2026
Symptoms

"Charging Stopped Check Cable" warning appears while driving (not plugged in); transmission locks in gear with "Shifting Conditions Not Met" message; electronic parking brake engages autonomously at highway speed; vehicle immobilized; dealer finds no fault codes

Why it matters for your claim

ODI #11702648 documents four separate incidents in four months with autonomous EPB engagement at highway speed — a safety-critical event. Dealer inability to reproduce strengthens a "reasonable number of repair attempts" argument. Autonomous parking brake engagement at speed is a catastrophic safety event.

Typical fix

No OEM-issued remedy as of Jun 28, 2026; reported incidents resulted in no dealer-identified fix

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Fuel Tank Defect — Improperly Molded Seam / Fuel Leak Fire Risk (2022 PHEV Only)Catastrophic2022-2022
Symptoms

Fuel odor; fuel visible under vehicle; potential for fuel-fed fire; defect not visible to owner — detected by dealer inspection under recall

Why it matters for your claim

PHEV-exclusive recall. If a vehicle within the production date window experienced fuel odor or fire before the recall was completed, this supports a safety defect claim. Narrow production window limits affected population.

Typical fix

Dealer inspects and replaces fuel tank as necessary under recall SC261; free of charge

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Front Seat Belt Pretensioner Explosion Risk on Crash DeploymentCatastrophic2022-2022
Symptoms

In a frontal or frontal-offset crash, seat belt pretensioners may explode rather than tighten; metal fragments projected into cabin; injury risk to driver and/or front passenger

Why it matters for your claim

Catastrophic safety recall. If any 2022 PHEV has not had SC241 completed, the vehicle is legally defective under safety recall status. Not a lemon-law claim per se but strengthens a broader defect pattern if the vehicle has multiple open recalls.

Typical fix

Dealer secures seat belt pretensioners with a cap under SC241; supersedes SC231 remedy — vehicles repaired under SC231 must have SC241 remedy applied as well

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NHTSA recall history

Safety recalls, newest first

  1. Jan 27, 2026 · 26V046

    Electrical System: Instrument Cluster/Panel

    open

    A software error may cause the instrument panel display to fail, preventing the driver from seeing speedometer, tire pressure warnings, or safety warning lights. Non-compliant with FMVSS 101 and FMVSS 138.

  2. Jan 13, 2025 · 25V006

    Electrical System: Body Control Module: Software

    open

    A software error in the Body Domain Control Unit (BDC) may cause intermittent momentary loss of low beam headlights and taillights while driving. Non-compliant with FMVSS 108.

  3. Dec 10, 2024 · 24V920

    Fuel System, Gasoline: Delivery: Hoses, Lines/Piping, and Fittings

    open

    During a crash, the steering rack may contact and damage the fuel line, resulting in a fuel leak.

  4. Aug 31, 2023 · 23V610

    Back Over Prevention: Sensing System: Camera

    open

    Mounting clips for the rearview camera may break, causing the rearview camera image to not display properly. Non-compliant with FMVSS 111.

  5. Jan 25, 2023 · 23V027

    Fuel System, Gasoline: Storage: Tank Assembly

    open

    The fuel tank may have been improperly molded at the seam, which can result in a fuel leak.

  6. Sep 19, 2022 · 22V703

    Trailer Hitches; Electrical System

    open

    Debris and moisture accumulation on the tow hitch harness module PCB may cause an electrical short, which can result in fire while parked or driving.

  7. Jun 23, 2022 · 22V447

    Seat Belts: Front

    open

    In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Do these sound familiar?

Check what's happened to your Sorento Plug-In Hybrid

Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.

0Check any that apply to see where you stand.

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Your rights in California

The Song-Beverly Act protects you

California's Song-Beverly Consumer Warranty Act protects new-vehicle buyers when a manufacturer or its dealers cannot fix a warranty defect in a reasonable number of attempts. For safety defects — such as a fire risk or a vehicle that loses all motive power on the highway — California law presumes that two repair attempts may be sufficient to trigger the lemon-law remedy. For non-safety defects, four repair attempts, or 30 or more cumulative days out of service (not necessarily continuous), generally support a claim. If your Sorento PHEV qualifies, you may be entitled to a full repurchase at Kia's expense — the price you originally paid, minus a mileage offset — a comparable replacement vehicle, or a negotiated settlement. Under Song-Beverly, Kia is responsible for your attorney fees if you prevail, which is why most California lemon-law cases cost the owner nothing out of pocket. The Sorento PHEV's documented defect landscape — a fire recall with a park-outside advisory, owner-reported hybrid system failures with no dealer-found codes, an inverter coolant service action revised three times — represents the recurring-impairment pattern the law addresses. This is general information only, not legal advice; your specific rights turn on your vehicle's service history and dates.

$0
out of pocket — the manufacturer pays legal fees if you win
30+
days out of service for repairs can support a claim

Do this

If the dealer says they can't duplicate it

“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.

  1. 1

    Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.

  2. 2

    Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.

  3. 3

    Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.

  4. 4

    Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.

  5. 5

    Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.

  6. 6

    Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.

For your Kia Sorento Plug-In Hybrid specifically

The Sorento PHEV's hybrid system failure and charging fault events are frequently intermittent, which makes 'cannot duplicate' dealer outcomes particularly common. Several NHTSA complainants report that dealers found no stored fault codes on multiple visits, even though the same event recurred afterward. Here is how to build the strongest possible record: 1. Document the moment a warning appears. Take a photo or short video of the instrument cluster showing the exact message, the date, mileage, speed, and ambient temperature. For 'Check Hybrid System' events, note whether you were accelerating, highway driving, or stopped. For the charging fault lockout, note whether the vehicle was plugged in at the time. 2. Ask the dealer to pull all stored and pending DTCs, not only active codes. Even if a code has cleared, it leaves a history. For hybrid system failures, DTC P0C4E (drive motor inverter control) is a known associated code. 3. Request that the dealer check TSB SA515 / SC325 for the inverter coolant and AEWP issues, and TSB ELE285 for cold-weather oil dilution. Ask for a written confirmation of which TSBs were applied and under which revision. 4. If the tow hitch fire recall (22V703) is open and unrepaired, document that explicitly. A park-outside advisory that prevents you from using your garage is an impairment of your vehicle's use. 5. Keep every repair order, including ones marked 'unable to duplicate' or 'no trouble found.' Under California's Song-Beverly Act, each visit — regardless of outcome — counts as a repair attempt toward the lemon-law threshold.

Our take

The Sorento PHEV's hybrid system failure problem is the hardest one to resolve quickly, because there is no active NHTSA recall and no universal OEM remedy as of this writing. What the NHTSA complaint database does show is a consistent pattern across multiple owners: sudden power loss, multiple dealer visits, no lasting fix. That pattern — under California's Song-Beverly Act — is precisely what lemon-law attorneys look for. The tow hitch fire recall is a clearer case: a documented fire risk, a park-outside advisory, and a repair that varies in completion time by dealer. If you have experienced either of these issues on your 2022 or 2023 Sorento PHEV, your service records are your best asset. Gather them and have a California lemon-law attorney evaluate them before your new-vehicle warranty expires.

— The Margarian Law team

Free case review · Kia Sorento Plug-In Hybrid

See if your Sorento Plug-In Hybrid qualifies

Has your Kia Sorento Plug-In Hybrid been to the dealer for a hybrid system warning, sudden power loss, the tow hitch fire recall, or a charging fault? If any of these issues brought you back more than once without a lasting fix, your repair record may already qualify you for a buyback under California's lemon law. The consultation is free. Review your service history and find out where you stand.

FAQ

Kia Sorento Plug-In Hybrid lemon-law questions

Is my Kia Sorento Plug-In Hybrid covered by the tow hitch fire recall?

If you own a 2022 or 2023 Kia Sorento Plug-In Hybrid equipped with a factory or dealer-installed tow hitch harness, your vehicle is covered by NHTSA recall 22V703 (Kia SC249). Debris and moisture on the tow hitch harness module's printed circuit board can cause an electrical short and vehicle fire — including while the vehicle is parked with the ignition off. Kia documented four vehicle fires and 31 melting incidents across the affected fleet before the recall was issued. Kia's guidance was to park the vehicle outside and away from structures until the repair is completed. The remedy — inspection and replacement of the fuse and/or harness module PCB — is free of charge. Enter your VIN at nhtsa.gov to confirm whether the recall is open or has been completed on your vehicle. If you park a PHEV indoors to charge overnight, an open tow hitch fire recall is a meaningful safety concern until that remedy is finished.

My Kia Sorento PHEV lost all power and showed a 'Check Hybrid System' warning. What is happening?

Owners of the 2022-2023 Kia Sorento Plug-In Hybrid have reported sudden 'Check Hybrid System, Stop Safely' warnings accompanied by complete loss of acceleration. In documented NHTSA complaints, these events occurred while driving on the highway and on surface streets, sometimes leaving the vehicle stranded. One pattern involves the EV system failing to switch to gas-engine mode once the high-voltage battery depletes, leaving the vehicle underpowered. Another involves DTC P0C4E (drive motor inverter control) and limp mode requiring electric motor replacement. As of this writing, there is no NHTSA recall specifically for this failure mode — these are owner-reported events. However, related service actions exist: TSB ELE285 addresses cold-weather ECM software affecting the hybrid system, and Kia service action SC325 addresses a cracked active electric water pump that can affect drive power. If your vehicle has experienced this more than once, document every event and dealer visit carefully — a recurring failure that dealers cannot fix is the hallmark of a California lemon-law claim.

My Sorento PHEV shows 'Refill inverter coolant' even though the reservoir is full. Is that a recall?

This warning on the Sorento PHEV is addressed by Kia Service Action SA515 (TSB ELE271_R2) — but it is not a recall. No owner notification letter was sent. The underlying cause is debris blocking the low-conductivity inverter coolant circuit, causing the electric water pump to run at elevated speeds and triggering a false low-fluid warning. SA515 has been revised three times (original April 2023; Rev. 1 April 28, 2023; Rev. 2 October 23, 2023), which indicates that early flushes did not always resolve the problem. A related issue affects some 2022-2023 Sorento PHEV units: Kia service action SC325 addresses an active electric water pump (AEWP) that may crack internally, allowing coolant to enter the pump's PCB circuitry and migrate through the wiring harness — potentially contributing to hybrid system warnings and reduced drive power. Ask your dealer to check SA515 (ELE271_R2) and SC325 against your VIN. If the coolant warning has returned after a prior flush, bring documentation of each prior visit — recurring failures after a service action can support a lemon-law claim.

My 2022 Sorento PHEV had the hybrid system fail multiple times and the dealer never found any fault codes. What are my options?

A 'no codes found' outcome after a hybrid system failure on the Sorento PHEV is a pattern that appears in multiple NHTSA complaints. NHTSA complaint ODI #11560570 describes this exact scenario: 'Check Hybrid System, Stop Safely' occurring four separate times over 18 months, each time with no fault codes found at the dealer. Under California's Song-Beverly Consumer Warranty Act, a dealer's inability to find codes does not eliminate a repair attempt — it still counts. The critical step is documenting each event: date, mileage, conditions, the exact warning message, and a copy of every repair order including those marked 'no trouble found.' If you have had two or more of these events and your vehicle is still within the manufacturer's warranty period, you may be at or near the threshold for a California lemon-law claim. The hybrid system failure without a reproducible code is precisely the kind of recurring substantial impairment the law addresses.

Are there other active recalls on the Kia Sorento PHEV I should know about?

Yes. As of early 2026, the Kia Sorento PHEV has multiple open recall campaigns depending on the model year: NHTSA 22V703 (SC249): Tow hitch harness fire risk — 2022-2023 PHEV. Park-outside advisory in effect. NHTSA 23V027 (SC261): Improperly molded fuel tank seam with fuel leak / fire risk — 2022 PHEV only, narrow production window April 12-26, 2022. NHTSA 22V447 (SC241): Seat belt pretensioner explosion risk — 2022 PHEV. NHTSA 23V610 (SC280): Rearview camera housing mounting clips — 2022-2023 PHEV; camera image may fail to display when reversing. NHTSA 24V920 (SC328): Crash-induced fuel line damage by steering rack — 2025 PHEV only. NHTSA 25V006 (SC331): BDC software error causing momentary headlight and taillight loss — 2025 PHEV. NHTSA 26V046 (SC361): Instrument panel display failure — 2025-2026 PHEV. Check nhtsa.gov with your VIN to see which recalls are open on your specific vehicle.

Can I pursue a lemon law claim on my Kia Sorento PHEV in California?

You may qualify if your Sorento PHEV has a defect that substantially impairs its use, value, or safety, and Kia's dealers have been unable to fix it in a reasonable number of attempts within the warranty period. California's Song-Beverly Consumer Warranty Act presumes a safety defect warrants two repair attempts, while non-safety defects generally require four attempts or 30 or more cumulative out-of-service days. Several Sorento PHEV defect patterns are relevant: the tow hitch fire recall (a documented safety defect with a park-outside advisory); owner-reported hybrid system failures with multiple dealer visits and no lasting fix; and the inverter coolant service action revised three times without resolution for some owners. If you prevail under Song-Beverly, Kia is responsible for your reasonable attorney fees — meaning many California lemon-law cases cost the owner nothing out of pocket. This is general information only and is not legal advice; your eligibility depends on your specific facts, dates, and repair history.

Sources

Cited from public records

  1. NHTSA Recall 22V703000 — Tow Hitch Harness Fire Risk (Park Outside Advisory)
  2. Kia (via oemdtc OEM document mirror) kia.oemdtc.com — SC249 Tow Hitch Harness Fire Detail (2022–2023 Sorento PHEV)
  3. NHTSA Recall 23V027000 — Fuel Tank Improperly Molded (2022 Sorento PHEV Only)
  4. Kia (via oemdtc OEM document mirror) kia.oemdtc.com — SC261 Fuel Tank Replacement Detail (2022 Sorento PHEV)
  5. NHTSA Recall 22V447000 — Front Seat Belt Pretensioner Explosion (2022 Sorento PHEV)
  6. NHTSA Recall 24V920000 — Crash-Induced Fuel Line Damage (2025 Sorento PHEV)
  7. Green Car Reports — 2025 Kia Sorento PHEV Recalled for Fuel Leak / Fire Risk
  8. NHTSA Recall 25V006000 — BDC Software / Headlight & Taillight Loss (2025 Sorento PHEV)
  9. Green Car Reports — Kia Sorento Hybrids Recalled for Lighting Failure
  10. NHTSA Recall 26V046000 — Instrument Panel Software Failure (2025–2026 Sorento PHEV)
  11. NHTSA Recall 23V610000 — Rearview Camera Mounting Clips (2022–2023 Sorento PHEV)
  12. NHTSA / Kia NHTSA TSB MC-10238225-0001 — MQ4 P/HEV ECM & HCULDC Logic Improvement for Oil Dilution (TSB_ELE285)
  13. NHTSA / Kia NHTSA TSB MC-10244291-0001 — SA515 Rev.2 Inverter Coolant Debris Flushing/Replacement
  14. NHTSA / Kia NHTSA TSB MC-11013772-0001 — SC325 Active Electric Water Pump Inspection and Replacement
  15. NHTSA ODI Complaint #11560570 — 2022 Sorento PHEV Check Hybrid System Warning / Loss of Acceleration (4 incidents)
  16. NHTSA ODI Complaint #11627399 — 2022 Sorento PHEV EV System Failure / Highway Stranding
  17. NHTSA ODI Complaint #11678045 — 2022 Sorento PHEV DTC P0C4E / Limp Mode / Motor Replacement
  18. NHTSA ODI Complaint #11702648 — 2023 Sorento PHEV Charging Fault Causing Drivetrain Lockout (4 incidents)
  19. NHTSA ODI Complaint #11662012 — 2022 Sorento PHEV Recurring Inverter Coolant / Hybrid System Failure (60K–71K mi)
  20. NHTSA Recall 22V127000 — Seat Belt Pretensioner Explosion (Superseded by 22V447000)
  21. dot.report (NHTSA document mirror) dot.report — SC325 AEWP Inspection Detail

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