Symptoms
Level 2 (240V) charging session stops unexpectedly mid-charge; Kia Connect app sends 'Charge Interrupted' alert; charging speed de-rates from ~9 kW to ~5 kW, extending a full charge from ~6–7 hours to 12+ hours
Why it matters for your claim
Approximately 18,892 vehicles affected. Halving of usable charging speed substantially impairs the vehicle's utility as a BEV, especially for owners relying on overnight home charging. Documented by OEM as a software defect warranting a proactive service campaign.
Typical fix
VCMS ECU software update installed by dealer under Voluntary Service Campaign SC323; owner notification letters Oct 31, 2024
Think this is your car? Get a free review →