Symptoms After an over-the-air infotainment update (Oct 10, 2025), vehicle loses all drive power suddenly while moving. Dashboard may show 'Ready' but no forward/reverse motion available. Warning instructs driver to shift to Park while vehicle is still moving. Vehicle cannot be restarted; requires flatbed tow to dealer.
Why it matters for your claim Manufacturer-induced defect via OTA update. If vehicle was brought in for this issue within the lemon-law window and required dealer service, the repair visit counts toward the Song-Beverly attempt threshold. Propulsion cutout at speed is a clear safety hazard. Vehicles left inoperable for days pending dealer availability may contribute to 30-day count.
Typical fix Interim: Stellantis pushed a backend policy update to prevent further HCP resets. Vehicles that were already inoperable required dealer visit and software reflash. Permanent OTA remedy in development at time of recall (25V-710, Oct 23, 2025).
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