Symptoms Charging session stops unexpectedly or charges at much lower speed than expected when plugged into a 240V Level 2 charger; charging restarts on its own or requires unplugging and replugging.
Why it matters for your claim A BEV that cannot reliably complete a home charging session is substantially impaired in its primary use. Multiple failed charging events before the TSB fix, or continued failures after, strengthen a lemon claim.
Typical fix VCMS software update (Service Campaign 9B5 / TSB 24-01-051H) enabling self-restart so charging resumes at full speed once connection stabilizes.
Think this is your car? Get a free review →