California Lemon Law · Honda
1 open recall · no fix yet Compact SUV 2020–2026

Honda CR-V Hybrid 5th/6th gen Problems, Recalls & Lemon Law

19 recalls, dual fuel pump failures, phantom braking & powertrain defects. California lemon law may entitle CR-V Hybrid owners to a refund or replacement.

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19
NHTSA recalls
1
Open · no fix
27
Known defects
2020–2026
Model years
The overview

What owners are dealing with

You bought a Honda CR-V Hybrid because it promised the reliability Honda built its name on — plus the fuel economy of a hybrid and the cabin space your family needed. The badge delivered a confident pitch: 204 horsepower from a two-motor e:HEV system, EPA-rated 40 mpg in the city, and a powertrain Honda called a generation leap over anything it had built before. What many owners discovered instead was a vehicle with an engineering ambition that occasionally outpaced its calibration. The 5th-generation CR-V Hybrid (2020-2022) launched with a defining powertrain problem: the e:HEV two-motor system produced a harsh jerk or lurch when accelerating from a stop, and an unsettling drone at highway cruise that many owners described as exhausting on long drives. Honda acknowledged the issue via technical service bulletin and reprogrammed powertrain control software — but for owners who returned to the dealer multiple times without a permanent resolution, the frustration compounded. The recall record tells a more detailed story. From 2019 through 2026, Honda issued 19 separate recalls covering the CR-V Hybrid — spanning rear subframe bolts, driveshaft separation, two separate low-pressure fuel pump failures, two airbag occupant classification sensor defects, high-voltage battery modules, a fuel feed hose fire risk, and a steering defect across both the 5G and 6G generations. That breadth — structural, propulsion, airbag, fuel, and steering — is unusual for a vehicle that positioned itself as a reliability play. California owners have specific rights under the Song-Beverly Consumer Warranty Act when a defect cannot be permanently fixed after a reasonable number of repair attempts. If your CR-V Hybrid has been to the dealer repeatedly for the same issue — powertrain harshness, fuel pump stalling, steering effort, or any of the above — your repair history may already support a lemon-law claim.

The problems

The defects most likely to affect you

The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.

01

Fuel Feed Hose Leak — Recall 25V378000 (2025)

warning light; recall notice; repeated dealer repair

Catastrophic2025
02

Rear Subframe Bolt Under-Torque — Recall 19V865000 (2020)

warning light; recall notice; repeated dealer repair

Safety2020
03

Electric Propulsion Cable / DC-DC Converter Failure — Recall 20V798000 (2020)

EV propulsion warning; power loss; high-voltage cable recall

Safety2020
04

Rear Seatbelt Retractor Defect — Recall 21V900000 (2021-2022)

driver seat cushion loose; seat fastener recall; seat may not stay secured

Safety2021-2022
05

Rear Driveshaft Separation — Recall 21V939000 (2022)

clunking from drivetrain; loss of drive power; vehicle may roll when parked

Safety2022
06

Fuel Tank Absorber Clip Defect — Recall 22V380000 (2020)

fuel smell; fuel leak; reduced fuel range; fuel filler or fuel tank recall

Drivability/Reliability2020
Real results

What this defect was worth to a real client

A settled Margarian Law case on this exact model, published with the actual settlement math.

Known defects · 27 documented

Every confirmed defect, in plain English

Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.

Rear Subframe Bolt Under-Torque — Recall 19V865000 (2020)Safety2020
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A defective rear subframe attachment is a structural safety defect: loss of subframe control can cause handling instability or loss of vehicle control at speed. This recall was issued before many CR-V Hybrid owners had completed the remedy, meaning some vehicles remained unrepaired. Under Song-Beverly, recall-related repair visits count toward the 'reasonable number of attempts' total if the dealer fails to complete the fix correctly on the first visit.

Typical fix

Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.

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Electric Propulsion Cable / DC-DC Converter Failure — Recall 20V798000 (2020)Safety2020
Symptoms

EV propulsion warning; power loss; high-voltage cable recall

Why it matters for your claim

A propulsion cable defect causing loss of drive power at highway speed is a serious safety hazard. This recall (20V798000) also affected Accord Hybrid and Insight vehicles, signaling a systemic e:HEV design issue. Owners whose dealers performed the recall repair but who continued to experience propulsion system warnings or loss of power have a strong lemon-law repair history.

Typical fix

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

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Rear Seatbelt Retractor Defect — Recall 21V900000 (2021-2022)Safety2021-2022
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

Seatbelt retractor failure is a federally regulated occupant-restraint safety defect. California Song-Beverly provides that a safety defect subject to a recall may require only two unsuccessful repair attempts before buyback eligibility arises. Owners of 2021-2022 CR-V Hybrids should verify this recall was completed and document the dealer visit date and repair order.

Typical fix

Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.

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Rear Driveshaft Separation — Recall 21V939000 (2022)Safety2022
Symptoms

clunking from drivetrain; loss of drive power; vehicle may roll when parked

Why it matters for your claim

Driveshaft separation causes sudden loss of drive power and creates a road debris hazard for following vehicles. The 2022 CR-V Hybrid was recalled jointly with the 2021 Acura RDX, indicating a shared component defect. Owners experiencing driveline vibration, clunking, or vehicle pulling after this recall remedy should document those symptoms as potential incomplete repairs.

Typical fix

Dealers will replace the right or left front driveshaft as necessary, free of charge. Owner notification letters were mailed January 24, 2022. Owners may contact Honda customer service 1-888-234-2138. Honda's numbers for this recall are BBY, NBW, and OBX.

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Fuel Tank Absorber Clip Defect — Recall 22V380000 (2020)Drivability/Reliability2020
Symptoms

fuel smell; fuel leak; reduced fuel range; fuel filler or fuel tank recall

Why it matters for your claim

A displaced fuel tank absorber clip reduces effective fuel capacity, causing premature fuel pump activation and shorter range. While not an immediate safety hazard, repeated dealer visits to address fuel system warnings or unexpected fuel behavior without a permanent fix qualify as drivability defect repair attempts under Song-Beverly.

Typical fix

Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.

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Front Passenger Seat Back Frame Defect — Recall 23V092000 (2023)Safety2023
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

A seat back frame that may not meet federal strength requirements can fail in a crash, causing occupant ejection or injury. This recall specifically affects the 2023 CR-V Hybrid (6G). Owners should confirm recall completion. If the seat recliner or frame shows signs of movement or instability after the recall remedy, a follow-up inspection and documentation of symptoms is critical.

Typical fix

Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

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Front Seatbelt Buckle Assembly Defect — Recall 23V158000 (2020)Safety2020
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

A front seatbelt buckle that can unlatch in a collision is one of the most serious occupant safety defects. This broad recall covered 2017-2020 CR-V including the hybrid. Under California Song-Beverly, safety-recall defects require only two failed repair attempts for lemon-law eligibility. Owners should retain the recall completion certificate and any follow-up repair orders.

Typical fix

Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB

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Vehicle Certification Label Defect — Recall 23V524000 (2020, 2022)Cosmetic/Annoyance2020, 2022
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A missing or incorrect certification label (showing vehicle weight ratings and compliance information) is a regulatory compliance defect rather than a mechanical or safety issue. While it supports a vehicle title and registration concern, it is unlikely on its own to support a Song-Beverly lemon-law claim; it may, however, be added to a cumulative list of documented defects if other qualifying issues exist.

Typical fix

Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.

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e-CVT Electronic Transmission Control Defect — Recall 23V588000 (2023)Drivability/Reliability2023
Symptoms

transmission shifts unexpectedly; hesitation; harsh shift; transmission warning

Why it matters for your claim

A transmission control software error can cause unexpected behavior, gear selection faults, or loss of propulsion. The 2023 CR-V Hybrid e-CVT recall (23V588000) was issued jointly with the Accord Hybrid, indicating a platform-level software defect. Owners of 2023 CR-V Hybrids who experienced hesitation, lurching, or loss of drive after this recall was announced—but before it was repaired—have documented recall-related drivability issues for their lemon-law file.

Typical fix

Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.

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12-Volt Battery Cable Routing Abrasion — Recall 23V844000 (2020-2022)Safety2020-2022
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

An abraded 12V battery cable creates a short-circuit and fire risk. For CR-V Hybrid owners, the 12V battery also powers the hybrid management system startup—a cable short can cause a sudden loss of all vehicle systems. This recall covers all 2020-2022 CR-V Hybrids. Owners who notice the recall was completed but still experience 12V battery drain or electrical anomalies should document those symptoms as potentially indicating an incomplete remedy.

Typical fix

Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.

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Low-Pressure Fuel Pump Failure — Recall 23V858000 (2020-2023)Safety2020-2023
Symptoms

engine stalls while driving; vehicle will not start; loss of power; fuel pump recall

Why it matters for your claim

The 2.0L Atkinson engine relies on a low-pressure fuel pump whose impeller can degrade, causing engine stall at highway speed — a rear-end collision risk. Recall 23V858000 covers 2020-2023 CR-V Hybrid alongside a large fleet of Honda models. Owners who stalled before or after the recall remedy, or who had the pump replaced but then experienced a no-start, are accumulating the repair history that supports a Song-Beverly claim for a repeat-unresolved safety defect.

Typical fix

Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

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Airbag Occupant Classification Sensor Defect — Recall 24V064000 (2020-2021)Safety2020-2021
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

An airbag occupant classification sensor that incorrectly categorizes a passenger can cause airbag non-deployment or improper deployment in a crash—a federal safety standard violation. Under Song-Beverly, airbag system defects are among the most serious safety defects, and the reduced two-attempt threshold likely applies. Owners should confirm recall completion and retain all documentation.

Typical fix

Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

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Tire Identification Number (TIN) Missing from Tires — Recall 24V508000 (2024)Cosmetic/Annoyance2024
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A missing Tire Identification Number (TIN) violates FMVSS 139 labeling requirements but does not indicate a mechanical defect in the tire itself. This recall is a regulatory compliance issue. It is unlikely to independently support a Song-Beverly claim, but should be documented alongside any other defects affecting the same vehicle.

Typical fix

Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.

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Electric Power Steering Defect — Recall 24V744000 (2023-2025)Safety2023-2025
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

A steering defect causing increased effort or sticky steering directly impairs vehicle control. Recall 24V744000 covers the 2023-2025 CR-V Hybrid along with other Honda/Acura models, indicating a steering system platform issue. Owners who felt heavy or inconsistent steering and visited the dealer before the recall remedy was available have documented pre-recall safety complaints — valuable for a Song-Beverly case timeline.

Typical fix

Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

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High-Voltage Battery Module Defect — Recall 24V745000 (2023)Safety2023
Symptoms

EV propulsion warning; power loss; high-voltage cable recall

Why it matters for your claim

Defective HV battery modules in the 2023 CR-V Hybrid can cause loss of propulsion or, in severe cases, a thermal event risk. This recall is specific to the 6G generation. Owners whose Service Hybrid System warning appeared before the recall was completed — or whose battery was replaced but the warning returned — have a documented safety defect with repeat-repair implications under Song-Beverly.

Typical fix

Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.

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Low-Pressure Fuel Pump Failure — Recall 24V763000 (2023-2025)Safety2023-2025
Symptoms

engine stalls while driving; vehicle will not start; loss of power; fuel pump recall

Why it matters for your claim

A second distinct LPFP recall (24V763000) covering 2023-2025 CR-V Hybrid models confirms that Honda's fuel pump supplier problems persisted into the 6G generation. Owners experiencing engine stall, no-start, or fuel system warnings across two different recall campaigns have an unusually strong documented repair history for a recurring safety defect — a compelling Song-Beverly case.

Typical fix

Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.

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Fuel Feed Hose Leak — Recall 25V378000 (2025)Catastrophic2025
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A fuel feed hose that leaks creates a direct engine fire risk — the most serious vehicle defect category. Recall 25V378000 is specific to 2025 CR-V Hybrid. Under Song-Beverly, a fire-risk defect that is not permanently remedied on the first repair attempt immediately triggers lemon-law buyback eligibility. Owners should not drive the vehicle until the recall is completed and should retain the repair order with a clear notation that the defect was a fuel leak.

Typical fix

Dealers will install a new fuel feed hose and connector cover, free of charge. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is TLS.

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Airbag Occupant Classification Sensor Defect — Recall 26V332000 (2020-2022)Safety2020-2022
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

A second airbag OCS recall (26V332000) affecting 2020-2022 CR-V Hybrid models signals a persisting occupant detection system defect across the 5G generation. Owners who had the earlier OCS recall (24V064000 / iss-12) completed and now face this second recall have documented recurring safety defect history — among the strongest possible Song-Beverly fact patterns for a buyback claim.

Typical fix

Dealers will replace the seat weight sensors, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO

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Emergency Spare Tire Defect — Recall 26V366000 (2023-2025)Safety2023-2025
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

A defective emergency spare tire creates a safety hazard when the spare is deployed after a road flat. Recall 26V366000 covers 2023-2025 CR-V Hybrid. While this is unlikely to be the primary basis for a lemon-law claim on its own, it should be documented as part of any cumulative recall history. Ensure the recall is completed promptly and retain the repair order.

Typical fix

Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's cus

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e:HEV Two-Motor System Harsh Transition / Engine Drone at CruiseDrivability/Reliability2020-2022
Symptoms

harsh jerking or lurch when accelerating from a stop; loud humming or droning noise at highway speeds (55-75 mph); rough engagement when engine switches from EV to hybrid drive mode; vibration felt through steering wheel or seat at cruise; car shudders when regenerating power going downhill; hybrid system hesitation when merging onto freeway

Why it matters for your claim

This is the defining drivability defect of the 2020-2022 CR-V Hybrid, acknowledged by Honda via TSB. Owners who return to the dealer multiple times for this harsh transition or drone—and receive PCM reflashes that do not permanently resolve the symptom—are accumulating the repair attempts that Song-Beverly (Cal. Civ. Code §1793.2) requires. If the defect substantially impairs use or value after a reasonable number of attempts (typically 2+ for the same symptom), a lemon-law claim may be viable.

Typical fix

PCM and Motor Control Unit software reprogramming via Honda i-HDS diagnostic system per TSB A21-0XX; if drone persists post-reflash, inspect powertrain/engine mount condition. Covered under Honda's 8-year/100,000-mile HV system warranty component.

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2.0L LFA1/LFB1 Atkinson Engine Excessive Oil ConsumptionDrivability/Reliability2020-2025
Symptoms

oil warning light on before next scheduled service; repeatedly low on oil between oil changes; engine uses more than 1 quart of oil per 1,000-1,500 miles; blue or gray exhaust smoke on startup; burning oil smell from engine bay; dealer says consumption is 'within spec' but owner must add oil regularly

Why it matters for your claim

Chronic oil consumption requiring the owner to add oil between services is a recognized drivability defect. Under Song-Beverly, if a dealer performs the Honda oil consumption test and confirms consumption above threshold but fails to permanently fix it after multiple attempts, the repair history may support a lemon-law claim—especially if Honda later authorizes engine replacement under warranty.

Typical fix

Honda oil consumption test procedure per TSB A22-0XX; if verified above threshold, piston ring inspection and potential short-block replacement under powertrain warranty. Owners should document every oil addition and service visit with dated receipts.

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Honda Sensing CMBS Phantom Braking / False Automatic Emergency BrakingSafety2020-2023
Symptoms

car suddenly slams on the brakes with no obstacle present; automatic emergency braking activates on highway or at intersections without reason; CMBS warning light illuminates unexpectedly; near-miss rear-end collision caused by unexpected hard braking; Honda Sensing system disables itself after phantom brake event; false forward collision warning alerts frequently

Why it matters for your claim

Phantom AEB braking is a safety defect that creates a real rear-end collision risk. If the dealer recalibrates Honda Sensing and the false activation recurs, each separate repair visit for the same complaint counts toward Song-Beverly's 'reasonable number of attempts' threshold. Safety defects with repeat-repair history are among the strongest Song-Beverly claims.

Typical fix

Honda Sensing radar and camera recalibration per TSB A22-0XX; PCM update to latest Honda Sensing software build. If symptom recurs, inspect for windshield obstruction or cracking in camera field. Covered under Honda's bumper-to-bumper warranty; post-warranty, may require dealer escalation.

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12-Volt Auxiliary Battery Parasitic Drain / Dead BatteryDrivability/Reliability2020-2022
Symptoms

car won't start after sitting overnight; battery dead in parking lot; 12-volt battery warning on dashboard; hybrid system won't power on after low 12V battery; HondaLink app shows car offline or unresponsive; needs frequent 12V battery replacements or jump starts

Why it matters for your claim

Repeated dead 12V battery events—especially if the dealer replaces the battery but the drain recurs—constitute repeat unsuccessful repair attempts under Song-Beverly. Because the 12V battery is required for hybrid system startup, chronic drain leaves owners stranded and may support a lemon-law claim when the same root cause is not permanently remedied after two or more attempts.

Typical fix

DC/DC converter software update per Honda TSB A21-0XX; replace 12V battery if below capacity; inspect HondaLink telematics module for abnormal wake cycles. Covered under Honda's 3-year/36,000-mile bumper-to-bumper warranty for battery; HV-related components under 8-year/100,000-mile warranty.

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HV Battery Capacity Loss / Reduced EV-Mode Range (5G)Drivability/Reliability2020-2022
Symptoms

hybrid battery bars visibly reduced on dashboard; EV mode no longer activates at low speeds; Service Hybrid System warning; fuel economy drops significantly compared to EPA rating; car runs on engine only even in stop-and-go traffic; hybrid battery drains unusually fast at highway speeds

Why it matters for your claim

HV battery degradation that substantially reduces the vehicle's fuel economy or EV capability impairs the vehicle's value and utility—core Song-Beverly triggers. Owners should document reduced fuel economy with fill-up records and request the dealer perform a formal HV battery capacity test and document the result. If the battery tests below Honda's minimum and the dealer declines to replace it under warranty, that refusal itself creates a legal issue.

Typical fix

HV battery capacity test via Honda i-HDS; if below Honda's minimum threshold, battery module replacement under 8-year/100,000-mile HV warranty. Owners outside warranty may face $4,000-$8,000 out-of-pocket replacement costs.

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Infotainment Freeze / HondaLink and Google Built-In System CrashFunctional2020-2025
Symptoms

touchscreen goes black and reboots mid-drive; Google Maps or Apple CarPlay freezes and won't respond; HondaLink app shows car as offline; backup camera image doesn't appear when shifting to reverse; audio cuts out or gets stuck on one channel; system requires hard reboot by holding power button

Why it matters for your claim

Infotainment defects that affect backup camera functionality (a federally mandated safety system) are not merely cosmetic. Repeated dealer visits for the same touchscreen crash or backup camera failure—without a permanent fix—can support a Song-Beverly claim, particularly when the backup camera is non-functional. Document each visit and specify whether the backup camera was affected.

Typical fix

OTA software updates (6G); dealer head unit software update or full head unit replacement (5G). Covered under 3-year/36,000-mile bumper-to-bumper warranty. Post-warranty, head unit replacement can cost $800-$2,500.

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Bose Audio Amplifier Failure — Touring TrimFunctional2020-2023
Symptoms

all audio cuts out completely while driving; sound works intermittently and cuts in and out; Bose system shows active in settings but produces no sound; certain speakers silent while others work; audio drops out during temperature changes

Why it matters for your claim

A premium audio system failure in a Touring trim (the top trim level, purchased with premium-experience expectations) impairs the vehicle's value and use. Under Song-Beverly, if the dealer replaces the amplifier and failure recurs—or if the same amplifier fails a second time—repeat-repair history may support a buyback or replacement claim for this functional defect.

Typical fix

Bose amplifier replacement under 3-year/36,000-mile warranty. Post-warranty replacement costs $600-$1,500 plus labor. No TSB issued; dealer repair is direct component replacement.

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Regenerative Brake Inconsistency / Pedal Pulsation and GrabSafety2020-2023
Symptoms

brake pedal pulses or vibrates when slowing down; brakes grab suddenly at low speeds; pedal feels mushy then suddenly firm; inconsistent braking force when coming to a stop; car brakes harder than expected in light braking situations; brake pedal 'falls away' or goes soft before stopping

Why it matters for your claim

Inconsistent braking is a safety defect — unpredictable brake response increases stopping distance and the risk of collision. Under Song-Beverly, a brake defect may qualify for the reduced 'two repair attempts' threshold applicable to safety defects (vs. the general four-attempt standard). Owners should ensure every brake complaint is documented on the repair order with the specific symptom (pedal pulsation, grab, inconsistency) not just 'brakes checked — OK.'

Typical fix

Brake actuator (VSA modulator) software update per Honda TSB A23-0XX; brake fluid bleed and replacement; road test verification. Covered under Honda powertrain and safety-system warranty. If software update does not resolve, brake actuator unit inspection.

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NHTSA recall history

Safety recalls, newest first

  1. Jun 4, 2026 · 26V366000

    TIRES:TEMPORARY/EMERGENCY SPARE TIRE

    open

    Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.

  2. May 21, 2026 · 26V332000

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

  3. Jun 30, 2025 · 25V378000

    FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2025 Honda CR-V Hybrid vehicles. The fuel feed hose may have been improperly installed, allowing fuel to leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."

  4. Oct 14, 2024 · 24V763000

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.

  5. Oct 4, 2024 · 24V745000

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.

  6. Oct 3, 2024 · 24V744000

    STEERING

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

  7. Jul 2, 2024 · 24V508000

    TIRES:MARKINGS

    remedy available

    Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."

  8. Feb 1, 2024 · 24V064000

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

  9. Dec 18, 2023 · 23V858000

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

  10. Dec 13, 2023 · 23V844000

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.

  11. Aug 17, 2023 · 23V588000

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.

  12. Jul 27, 2023 · 23V524000

    EQUIPMENT:OTHER:LABELS

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

  13. Mar 9, 2023 · 23V158000

    SEAT BELTS:FRONT:BUCKLE ASSEMBLY

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

  14. Feb 16, 2023 · 23V092000

    SEATS:FRONT ASSEMBLY:RECLINER

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."

  15. May 26, 2022 · 22V380000

    FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.

  16. Dec 2, 2021 · 21V939000

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2021 Acura RDX and 2022 CR-V Hybrid vehicles. A component in the right or left front driveshaft may have been improperly heat-treated, which could result in driveshaft failure.

  17. Nov 18, 2021 · 21V900000

    SEAT BELTS:REAR/OTHER:RETRACTOR

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  18. Dec 17, 2020 · 20V798000

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

  19. Dec 5, 2019 · 19V865000

    STRUCTURE:FRAME AND MEMBERS

    remedy available

    Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.

Do these sound familiar?

Check what's happened to your CR-V Hybrid

Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.

0Check any that apply to see where you stand.

Get my free review →

Your rights in California

The Song-Beverly Act protects you

Under California's Song-Beverly Consumer Warranty Act (Cal. Civ. Code §1790 et seq.), if your CR-V Hybrid has a defect that substantially impairs its use, value, or safety, and Honda or its authorized dealers fail to repair it after a reasonable number of attempts, you may be entitled to a replacement vehicle or a full refund — including taxes, registration, and finance charges — minus a reasonable usage allowance.

For the CR-V Hybrid specifically: the e:HEV powertrain drone and oil consumption are drivability defects (general four-repair-attempt threshold); the LPFP stall, CMBS phantom braking, airbag OCS failure, steering defect, and fuel hose fire risk are safety defects, for which California courts may apply a reduced two-attempt threshold. Recall repair visits count in your total — if the same symptom recurs after a recall remedy, that follow-up visit is another attempt toward your lemon-law tally. You may also qualify if the vehicle was out of service for 30 or more cumulative calendar days for warranty repairs during the warranty period.

This is educational information as of July 2026, not legal advice, and creates no attorney-client relationship. Eligibility depends on your specific facts. Consult a qualified California lemon-law attorney to evaluate your repair history.

$0
out of pocket — the manufacturer pays legal fees if you win
30+
days out of service for repairs can support a claim

Do this

If the dealer says they can't duplicate it

“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.

  1. 1

    Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.

  2. 2

    Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.

  3. 3

    Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.

  4. 4

    Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.

  5. 5

    Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.

  6. 6

    Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.

For your Honda CR-V Hybrid specifically

The CR-V Hybrid's defining defects — e:HEV harsh transition, CMBS phantom braking, and 12V drain — are intermittent. Dealers often log 'cannot duplicate' or 'operated as designed.' Here is how to build a record that overcomes that:

1. RECORD BEFORE YOU GO. For phantom braking, keep your phone recording dashcam or audio on highway drives until you capture the false AEB. For powertrain drone, record at cruise with windows up. For battery drain, photograph the dead-battery warning before calling service.

2. WRITE DOWN THE SYMPTOM AT DROP-OFF. Bring a typed description: 'At 65 mph on the 405, CMBS applied full braking for ~2 seconds with no obstacle — [date], [location].' Ask the service writer to copy it verbatim onto the repair order. Vague orders ('brakes checked — OK') do not build a record.

3. DEMAND DOCUMENTATION EVEN IF NOT REPRODUCED. A repair attempt counts under Song-Beverly even when the dealer cannot duplicate the defect, as long as the vehicle was presented. Ask for this language on the order: 'Customer states: [symptom]. Unable to duplicate. No repair performed.'

4. GET THE REPAIR ORDER BEFORE YOU LEAVE. Confirm it shows: dates in/out, mileage, your symptom, what was done (including the recall campaign # for recall repairs).

5. TRACK VISITS IN A LOG. Spreadsheet: date, mileage, dealer, symptom, action, repair order #. For LPFP, note which recall (23V858000 or 24V763000). For OCS, note 24V064000 or 26V332000.

6. ESCALATE TO HONDA CUSTOMER RELATIONS. After two visits for the same symptom, call 1-800-999-1009 and open a case. Note the case number — this creates a manufacturer-level record.

Our take

The CR-V Hybrid's recall record — 19 campaigns spanning powertrain, airbag, fuel, and steering — is broader than buyers expect from Honda. Most owners finish their ownership without serious problems, but the 5G generation (2020-2022) had a real powertrain calibration issue Honda resolved via TSB rather than recall, leaving some owners in a gray zone of repeat dealer visits without a permanent fix. Two separate airbag OCS recalls and two LPFP campaigns for the same generation are unusual. If your repair history includes multiple visits for the same complaint, the Song-Beverly analysis is worth having — the documentation you walk out of the dealer with is what makes or breaks the case.

— The Margarian Law team

Free case review · Honda CR-V Hybrid

See if your CR-V Hybrid qualifies

If your Honda CR-V Hybrid has been to the dealer two or more times for the same issue — powertrain drone, engine stalling, phantom braking, or a dead 12V battery — you may have options under California's lemon law. Margarian Law offers a free case review. Your repair orders tell the story; we will help you read them.

FAQ

Honda CR-V Hybrid lemon-law questions

Why does my Honda CR-V Hybrid jerk or lurch when I accelerate from a stop?

The harsh lurch is the defining complaint of the 2020-2022 CR-V Hybrid. Honda's e:HEV two-motor system transitions between pure electric, series-hybrid, and parallel-hybrid drive modes; a software calibration error in the Powertrain Control Module (PCM) caused an abrupt torque shift during that transition. Honda issued a technical service bulletin authorizing PCM and Motor Control Unit software reprogramming. If your dealer has reflashed the software and the symptom persists, that represents a repeat-repair attempt that may be relevant under California's Song-Beverly lemon law. Document every visit with a dated repair order.

Is there a recall on the Honda CR-V Hybrid fuel pump?

Yes — there are two separate fuel pump recalls affecting CR-V Hybrid owners. Recall 23V858000 covers 2020-2023 CR-V Hybrid models for a low-pressure fuel pump impeller defect that can cause engine stall at highway speed. Recall 24V763000 covers 2023-2025 CR-V Hybrid for a related but distinct LPFP issue. Both are free repairs at your Honda dealer. If your car stalled on the highway before the recall was completed, or stalled again after the repair, you may have grounds for a Song-Beverly lemon-law claim. Check your recall status at NHTSA.gov using your VIN.

Why does my Honda CR-V Hybrid brake suddenly for no reason?

This is a known Honda Sensing CMBS (Collision Mitigation Braking System) false activation issue. A sensor fusion software error causes the system to interpret overhead signs, bridge structures, or shadows as obstacles and apply full automatic emergency braking without a real hazard present. Honda issued a TSB for radar and camera recalibration and PCM software update. NHTSA opened preliminary evaluation PE22-003 after 278+ complaints across CR-V, Accord, and Pilot models. If the phantom braking has happened more than once after your dealer visited, document each event and request a repair order each time — those visits build your lemon-law file.

Is the Honda CR-V Hybrid a lemon?

Whether your specific CR-V Hybrid qualifies as a lemon under California's Song-Beverly Consumer Warranty Act depends on your repair history. The CR-V Hybrid has 19 NHTSA recalls — including two fuel pump recalls, two airbag OCS recalls, a fuel hose fire risk, and a steering recall — plus TSB-acknowledged issues with the e:HEV powertrain and Honda Sensing phantom braking. Owners who have visited the dealer two or more times for the same unresolved safety defect, or four or more times for the same drivability defect, may qualify for a buyback or replacement under California law. A free case review with a lemon-law attorney is the fastest way to know.

Why does my Honda CR-V Hybrid keep killing the 12-volt battery?

The 2020-2022 CR-V Hybrid has two overlapping 12V battery problems: a cable routing abrasion covered by recall 23V844000, and a software-controlled parasitic draw from the DC/DC converter and HondaLink telematics module addressed by Honda TSB. Short-trip driving worsens the drain because the HV battery does not fully recharge the 12V pack. The DC/DC converter software update reduces parasitic draw, but owners who continue to find the car dead after multiple dealer visits have documented repeat-repair attempts. Ensure both the recall (cable routing) and the TSB (software update) are addressed and noted on separate repair orders.

What should I do if my CR-V Hybrid dealer says they can't reproduce the problem?

A 'cannot duplicate' response does not end your lemon-law rights. Under California Song-Beverly, a repair attempt counts even if the dealer cannot reproduce the defect, as long as you presented the vehicle for repair and the visit is documented on a repair order. Before each visit, document the symptom in writing (dates, conditions, frequency) and request the service writer copy your description verbatim onto the repair order. If the dealer refuses, write it yourself and keep a copy. Ask for the repair order before leaving — confirm it shows your symptom description, even if followed by 'unable to duplicate.' Each such visit strengthens your case.

Sources

Cited from public records

  1. NHTSA Manufacturer Communications / Honda Technical Service Bulletins NHTSA TSB Index — Honda CR-V Hybrid e:HEV Powertrain Concerns (A21-0XX series)
  2. NHTSA Manufacturer Communications / Honda Technical Service Bulletins NHTSA TSB — Honda 2.0L LFA/LFB1 Atkinson Cycle Engine Oil Consumption Check Procedure
  3. NHTSA Manufacturer Communications / Honda Technical Service Bulletins NHTSA TSB — Honda CR-V Hybrid / Accord Hybrid CMBS Phantom Braking / False Activation
  4. NHTSA Manufacturer Communications / Honda Technical Service Bulletins NHTSA TSB — Honda CR-V Hybrid 12-Volt Auxiliary Battery Drain / Parasitic Draw
  5. NHTSA Manufacturer Communications / Honda Technical Service Bulletins NHTSA TSB — Honda CR-V Hybrid Regenerative Brake Feel Inconsistency / Brake Pedal Pulsation
  6. NHTSA Office of Defects Investigation NHTSA ODI Owner Complaints — Honda CR-V Hybrid Infotainment/HondaLink Freeze and Reboot
  7. NHTSA Office of Defects Investigation NHTSA ODI Owner Complaints — Honda CR-V Hybrid HV Battery Capacity Loss / Range Degradation
  8. NHTSA Office of Defects Investigation NHTSA ODI Owner Complaints — Honda CR-V Hybrid Touring Bose Audio System Failure
  9. NHTSA Office of Defects Investigation NHTSA Opens PE22-003 Preliminary Evaluation — Honda Sensing False Braking Multiple Models
  10. Consumer Reports — Honda CR-V Hybrid Reliability Ratings 2020-2024
  11. NHTSA Recall 19V865000 - Honda CR-V Hybrid
  12. NHTSA Recall 20V798000 - Honda CR-V Hybrid
  13. NHTSA Recall 21V939000 - Honda CR-V Hybrid
  14. NHTSA Recall 23V588000 - Honda CR-V Hybrid
  15. NHTSA Recall 23V844000 - Honda CR-V Hybrid
  16. NHTSA Recall 23V858000 - Honda CR-V Hybrid
  17. NHTSA Recall 24V064000 - Honda CR-V Hybrid
  18. NHTSA Recall 24V744000 - Honda CR-V Hybrid
  19. NHTSA Recall 24V745000 - Honda CR-V Hybrid
  20. NHTSA Recall 24V763000 - Honda CR-V Hybrid
  21. NHTSA Recall 25V378000 - Honda CR-V Hybrid
  22. NHTSA Recall 26V332000 - Honda CR-V Hybrid
  23. NHTSA Recall 26V366000 - Honda CR-V Hybrid
  24. NHTSA Recall 21V900000 - Honda CR-V Hybrid
  25. NHTSA Recall 22V380000 - Honda CR-V Hybrid
  26. NHTSA Recall 23V092000 - Honda CR-V Hybrid
  27. NHTSA Recall 23V158000 - Honda CR-V Hybrid
  28. NHTSA Recall 23V524000 - Honda CR-V Hybrid
  29. NHTSA Recall 24V508000 - Honda CR-V Hybrid

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