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Case result · High-Voltage Battery (EV)

Fire-Risk Battery Recall With No Fix — Mercedes Bought Back This EQB 250+

The owner was told to cap charging at 80% while waiting for a new high-voltage battery.

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$10,085recovered for the client
1.39xthe statutory refund
11countable days out of service
3repair visits

The math

What this client actually received

Every figure below comes from the settlement documents in this case. Nothing is rounded up, and nothing is left out.

What the client received

Statutory refundThe formula written into the Song-Beverly Act $7,260.33
Civil penaltiesAwarded where the manufacturer's failure was willful plus$2,825.43
Paid to the client $10,085.76
Loan / lease balance cleared$29,022.29Paid directly to the lender by Mercedes-Benz USA, LLC, on top of the figure above
Attorney fees$0Paid by the manufacturer, not the client
Vehicle
2023 Mercedes-Benz EQB 250+
VIN
W1N9M0CBXPN••••••
Bought
New
Contract
Lease
Miles at delivery
6
Price
$47,418.00
Manufacturer
Mercedes-Benz USA, LLC
Outcome
Buyback + civil penalties
  • $10,085.76 to the client
  • $29,022 lease paid off
  • NHTSA 26V-073 fire-risk recall
  • No remedy available

The case

High-voltage battery under a fire-risk recall with no fix available — owner told to cap charging at 80%

Our client leased a new 2023 Mercedes-Benz EQB 250+. After a heater failure that needed the coolant system bled, Mercedes issued a recall notice: the EQB's high-voltage battery carried a risk of fire.

Under NHTSA recall 26V-073 (Mercedes recall 2026020004), an authorized dealer was to replace the high-voltage battery. Until then, owners were told to limit charging to 80%. When our client's EQB went in, no remedy had been performed. The vehicle had already received battery-management software updates under an earlier recall, NHTSA 25V-050.

The repair record

11 countable days out of service

Three visits and 11 days in the shop. The service history was short, but the defect was a fire risk in the vehicle's main battery, and the manufacturer hadn't fixed it.

  1. 011 day

    23,709 miles

    Recall / scheduled service

    What the dealer did

    Recalls 2023110004 (power electronics software) and 2025010010 (NACS label); 25K service

    Counts toward days out of serviceN/A (recall)
  2. 026 days

    26,629 miles

    Heater stops working after 5-10 minutes

    What the dealer did

    Coolant system required bleeding; coolant bleed performed. Recall NHTSA 25V-050 (MB 2025040005) battery management software update

    • Coolant system (bleed)
    Counts toward days out of serviceVerified
  3. 034 days

    28,139 miles

    NHTSA recall 26V-073 — high-voltage battery fire risk; owners told to limit charging to 80%

    What the dealer did

    Recall notice: dealer to replace the high-voltage battery; no remedy performed at this visit

    • High-voltage battery
    Counts toward days out of serviceVerified

The turning point

Why the manufacturer paid

An open safety recall with no available remedy is powerful evidence. It is the manufacturer's own admission that a defect exists and that it can't fix it yet.

The result

How it ended

Mercedes-Benz repurchased the EQB and paid off the $29,022.29 lease balance. Our client received $10,085.76: $7,260.33 in statutory damages plus $2,825.43 in civil penalties/additional recovery.

What this case shows

If your vehicle is under a safety recall with no fix available, you may have a lemon law claim even without a long repair history.

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  • Attorney fees paid by the manufacturer in every case shown
  • $0 out of pocket
  • No confidentiality clauses, these numbers are real

About these results

Every case is different. Past results do not guarantee a similar outcome; results depend on the facts of each case.

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