The case
Repeat radio/display blackouts, dead battery, seat hardware – 82 countable days out of service
Our client traded in her vehicle, $28,000 in equity, and put $10,000 down on a new 2024 Wrangler Rubicon. At 838 miles, it would not start. That dead battery was the first entry in what became an 84-day service history.
The radio and display system blacked out with vertical lines across the screen, then did it again after the TSB fix, then again after the radio itself was replaced. Add a failed battery and a driver's seat panel that had to be replaced, and the pattern was clear: this was not one bad part, it was a vehicle that kept going back.
