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Case result · Engine / Powertrain (PHEV)

Engine and Transmission Replaced on One Visit — FCA Bought Back This Jeep Wrangler 4xe

The engine smoked and shut off while driving. The Jeep spent 38 straight days in the shop.

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$19,430recovered for the client
1.07xthe statutory refund
41countable days out of service
2repair visits

The math

What this client actually received

Every figure below comes from the settlement documents in this case. Nothing is rounded up, and nothing is left out.

What the client received

Statutory refundThe formula written into the Song-Beverly Act $18,229.81
Civil penaltiesAwarded where the manufacturer's failure was willful plus$1,200.97
Paid to the client $19,430.78
Loan / lease balance cleared$47,227.75Paid directly to the lender by FCA US, LLC (Stellantis), on top of the figure above
Attorney fees$0Paid by the manufacturer, not the client
Vehicle
2023 Jeep Wrangler PHEV
VIN
1C4JJXR6XPW••••••
Bought
New
Contract
Lease
Miles at delivery
19
Price
$67,335.00
Manufacturer
FCA US, LLC (Stellantis)
Outcome
Buyback + civil penalties
  • $19,430.78 to the client
  • $47,227.75 lease paid off
  • Engine + transmission replaced
  • 41 days in the shop

The case

Engine smoked and shut off while driving — failed fuel injector scored the cylinders; engine AND transmission replaced on one visit

Our client leased a new 2023 Jeep Wrangler 4xe plug-in hybrid. At about 28,900 miles, the engine started smoking while driving, the check engine light came on, and the engine shut off.

The dealer found about a quart of fuel in the engine oil and low compression on every cylinder. A failed fuel injector had scored the cylinder walls, so the entire long block was replaced. During that repair, technicians also found a porous transmission case leaking fluid, and the transmission was replaced as well. A rear differential locker sensor was replaced on the same visit.

The repair record

41 countable days out of service

The first visit lasted 38 consecutive days. Four days after pickup, the Jeep would not start without a jump, and the 12V battery was replaced. That made 41 days out of service across two visits, every one of them countable.

  1. 0138 days

    28,930 miles

    Engine started smoking while driving, check engine light came on, then the engine shut off; separate rear-differential locker warning

    What the dealer did

    Found ~1 qt of fuel in the oil and low compression on all cylinders; failed fuel injector had scored the cylinder walls. Replaced the long block, fuel injectors, stretch belt and O2 sensor; also found a porous transmission case leaking fluid and replaced the transmission; replaced rear differential locker position sensor. PHEV recalls 04B, 23A and 68C performed

    • Long block (engine)
    • Fuel injectors
    • Transmission
    • Rear differential locker sensor
    • O2 sensor
    Counts toward days out of serviceVerified (2 issues)
  2. 023 days

    28,960 miles

    Vehicle would not start without a jump

    What the dealer did

    12V battery failed test; battery replaced

    • 12V battery
    Counts toward days out of serviceVerified

The turning point

Why the manufacturer paid

California law presumes a vehicle is a lemon once it has been out of service 30 or more days for warranty repairs during the presumption period. Because this Jeep's repairs came later in ownership, the case rested on the severity of the failure: a new engine and a new transmission on a vehicle still under warranty.

The result

How it ended

FCA repurchased the Jeep and paid off the $47,227.75 lease balance. Our client received $19,430.78: $18,229.81 in statutory damages plus $1,200.97 in civil penalties/additional recovery.

What this case shows

Higher mileage doesn't disqualify a claim. A catastrophic powertrain failure under warranty can still support a buyback.

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  • Attorney fees paid by the manufacturer in every case shown
  • $0 out of pocket
  • No confidentiality clauses, these numbers are real

About these results

Every case is different. Past results do not guarantee a similar outcome; results depend on the facts of each case.

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