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Case result · Engine / Powertrain

BMW X6 Owner Kept the Car and Recovered Five Months of Payments

Three verified engine/drivetrain faults, a loss-of-power failure and a jammed seat belt. Settled after the lawsuit was filed.

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$6,731recovered for the client
30countable days out of service
6repair visits

The math

What this client actually received

Every figure below comes from the settlement documents in this case. Nothing is rounded up, and nothing is left out.

What the client received

Additional recovery plus$6,731.50
Paid to the client $6,731.50
Attorney fees$0Paid by the manufacturer, not the client
Vehicle
2024 BMW X6 xDrive40i
VIN
5UX33EX00R9••••••
Bought
New
Contract
Lease
Miles at delivery
26
Price
$81,285.00
Manufacturer
BMW of North America, LLC
Outcome
Cash-and-keep settlement
  • Client kept the vehicle
  • $6,731.50 cash settlement
  • 3 verified engine/drivetrain faults
  • 30 days in the shop

The case

Three verified engine/drivetrain faults, a loss-of-power failure and a jammed seat belt on a new X6

Our client leased a new 2024 BMW X6 xDrive40i. At 2,148 miles the check engine light started going on and off, and over the next 20 months the SUV went back to the dealer six times.

The dealer verified three separate engine and drivetrain faults: rocker-arm / exhaust-camshaft and DSC unit codes, a hybrid pressure-refueling control unit fault, and a failed coolant pump. On another visit, a 'drivetrain malfunction' warning came with reduced engine power, and the auxiliary coolant pump and power distribution box were replaced. A rear seat belt that wouldn't retract was found to have an internal mechanical failure.

The repair record

30 countable days out of service

Six visits and 30 days in the shop, with verified repairs on five of them.

  1. 013 days

    2,148 miles

    Check engine light going on and off

    What the dealer did

    Fault codes for switchable rocker arm / exhaust camshaft and DSC unit communication; case escalated to BMW technical support

    • DSC unit
    • Switchable rocker arm / exhaust camshaft
    Counts toward days out of serviceVerified
  2. 022 days

    5,229 miles

    Engine malfunction lamp on

    What the dealer did

    Fault stored for the hybrid pressure refueling electronic control unit; fault deleted

    • Hybrid pressure refueling ECU
    Counts toward days out of serviceVerified
  3. 034 days

    5,342 miles

    'Drivetrain malfunction' and reduced engine power messages

    What the dealer did

    Auxiliary coolant pump and LIN-bus faults found; replaced auxiliary coolant pump (turbocharger cooling) and power distribution box

    • Auxiliary coolant pump
    • Power distribution box
    Counts toward days out of serviceVerified (2 issues)
  4. 047 days

    7,118 miles

    CarPlay maps not working

    What the dealer did

    No issues found; control unit reset

    • Bluetooth / CarPlay
    Counts toward days out of serviceNot verified
  5. 057 days

    12,347 miles

    Steering went stiff with multiple driver-assist / chassis / regenerative braking warnings; right rear seat belt not retracting

    What the dealer did

    No chassis fault found; right rear seat belt found with internal mechanical failure and replaced. Recall B340224 (NHTSA 24V-104, integrated brake system) performed

    • Rear seat belt
    • Chassis (not verified)
    Counts toward days out of serviceVerified (seat belt); chassis not verified
  6. 067 days

    14,785 miles

    Check engine light (in Sport mode); rear seat belt not retracting again

    What the dealer did

    Coolant pump failed diagnostic test and was replaced; seat belt could not be verified

    • Coolant pump
    • Seat belt (not verified)
    Counts toward days out of serviceVerified (coolant pump); seat belt not verified

The turning point

Why the manufacturer paid

Our client wanted to keep the vehicle. A lemon law claim doesn't always have to end with giving the car back. A cash settlement can compensate the owner for living with the defects.

The result

How it ended

BMW resolved the case with a cash settlement. Our client kept the X6 and received $6,731.50, equal to five monthly lease payments.

What this case shows

A buyback isn't the only outcome. If you want to keep your car, a cash-and-keep settlement may be an option.

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  • Attorney fees paid by the manufacturer in every case shown
  • $0 out of pocket
  • No confidentiality clauses, these numbers are real

About these results

Every case is different. Past results do not guarantee a similar outcome; results depend on the facts of each case.

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