California Lemon Law · Buick
1 open recall · no fix yet Subcompact SUV 2013–2022

Buick Encore 1st Gen (BEM) Problems, Recalls & Lemon Law

Buick Encore problems with steering defect - increased steering effort or sticky steering? Learn recalls, symptoms, and California lemon law options.

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13
NHTSA recalls
1
Open · no fix
13
Known defects
2013–2022
Model years
The overview

What owners are dealing with

The Buick Encore page focuses on documented recall-backed problems rather than general reliability claims. Owners searching for repeated Buick Encore repairs should compare their symptoms, repair orders, and warranty history against the sourced NHTSA records cited on this page.

The problems

The defects most likely to affect you

The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.

01

Steering Defect - Increased Steering Effort or Sticky Steering

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Catastrophic2013
02

Airbag / Occupant Detection Defect - Airbag May Not Deploy Correctly

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Catastrophic2013
03

Seat / Seat Fastener Defect

driver seat cushion loose; seat fastener recall; seat may not stay secured

Catastrophic2013-2014
04

Seat / Seat Fastener Defect

driver seat cushion loose; seat fastener recall; seat may not stay secured

Catastrophic2013
05

Steering Defect - Increased Steering Effort or Sticky Steering

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Catastrophic2015
06

Equipment:Other:Labels Recall

warning light; recall notice; repeated dealer repair

Catastrophic2015
Real results

What this defect was worth to a real client

A settled Margarian Law case on this exact model, published with the actual settlement math.

Known defects · 13 documented

Every confirmed defect, in plain English

Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.

Steering Defect - Increased Steering Effort or Sticky SteeringCatastrophic2013
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

General Motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. These services will be provided at no charge to the customer. The safety recall began on May 21, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaig

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Airbag / Occupant Detection Defect - Airbag May Not Deploy CorrectlyCatastrophic2013
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14211.

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Equipment:Electrical RecallDrivability/Reliability2013-2014
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020

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Seat / Seat Fastener DefectCatastrophic2013-2014
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevro

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Seat / Seat Fastener DefectCatastrophic2013
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall bega

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Steering Defect - Increased Steering Effort or Sticky SteeringCatastrophic2015
Symptoms

sticky steering; steering wheel feels stuck; increased steering effort; steering recall

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will inspect and replace the steering column assembly, as necessary, free of charge. The recall began April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15168.

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Equipment:Other:Labels RecallCatastrophic2015
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and will send owners a corrected label, free of charge. The recall April 29, 2015. Owners may contact Buick customer service at 1-800-521-7300, and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15166.

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Electrical System:Ignition RecallDrivability/Reliability2013
Symptoms

warning light; recall notice; repeated dealer repair

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is

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Airbag / Occupant Detection Defect - Airbag May Not Deploy CorrectlyCatastrophic2014-2017
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadill

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Airbag / Occupant Detection Defect - Airbag May Not Deploy CorrectlyCatastrophic2014-2017
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac

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Airbag / Occupant Detection Defect - Airbag May Not Deploy CorrectlyCatastrophic2019
Symptoms

airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

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Seat / Seat Fastener DefectCatastrophic2020
Symptoms

driver seat cushion loose; seat fastener recall; seat may not stay secured

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for

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Transmission / Powertrain Control DefectCatastrophic2019-2020
Symptoms

transmission shifts unexpectedly; hesitation; harsh shift; transmission warning

Why it matters for your claim

Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.

Typical fix

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer

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NHTSA recall history

Safety recalls, newest first

  1. Oct 29, 2020 · 20V668000

    POWER TRAIN:AUTOMATIC TRANSMISSION

    remedy available

    General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

  2. Sep 3, 2020 · 20V537000

    SEATS:CRITICAL FASTENERS

    remedy available

    General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.

  3. Nov 1, 2018 · 18V774000

    AIR BAGS

    remedy available

    General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

  4. Jul 10, 2017 · 17V437000

    AIR BAGS:FRONTAL

    remedy available

    General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  5. Sep 8, 2016 · 16V651000

    AIR BAGS:FRONTAL

    remedy available

    General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  6. Jul 5, 2016 · 16V502000

    ELECTRICAL SYSTEM:IGNITION

    remedy available

    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

  7. Mar 20, 2015 · 15V162000

    EQUIPMENT:OTHER:LABELS

    remedy available

    General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured August 26, 2014, to February 9, 2015, and 2015 Chevrolet Trax vehicles manufactured October 13, 2014, to February 3, 2015. The affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."

  8. Mar 13, 2015 · 15V146000

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    remedy available

    General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured November 27, 2014, to February 24, 2015, and 2015 Chevrolet Trax vehicles manufactured November 18, 2014, to February 17, 2015. The steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear.

  9. Aug 8, 2014 · 14V488000

    SEAT BELTS:FRONT

    open

    General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.

  10. Jul 23, 2014 · 14V446000

    SEATS

    remedy available

    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

  11. Jul 2, 2014 · 14V417000

    EQUIPMENT:ELECTRICAL

    remedy available

    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

  12. Jun 6, 2014 · 14V298000

    AIR BAGS

    remedy available

    General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.

  13. Mar 28, 2013 · 13V105000

    STEERING: STEERING WHEEL/HANDLE BAR

    remedy available

    General Motors is recalling certain model year 2013 Buick Encore vehicles manufactured between December 9, 2012 and December 28, 2012, and equipped with a heated steering wheel. The steering wheel fastener may not have been properly installed. This could cause the steering wheel to come loose or separate from the steering column.

Do these sound familiar?

Check what's happened to your Encore

Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.

0Check any that apply to see where you stand.

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Your rights in California

The Song-Beverly Act protects you

California consumers may have rights under the Song-Beverly Consumer Warranty Act when a warrantied defect is not repaired after a reasonable number of attempts or the vehicle spends substantial time out of service. This is general information, not legal advice, and no attorney-client relationship is formed by reading it. Law as of Jun 29, 2026.

$0
out of pocket — the manufacturer pays legal fees if you win
30+
days out of service for repairs can support a claim

Do this

If the dealer says they can't duplicate it

“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.

  1. 1

    Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.

  2. 2

    Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.

  3. 3

    Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.

  4. 4

    Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.

  5. 5

    Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.

  6. 6

    Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.

For your Buick Encore specifically

If the Buick dealer says it cannot duplicate the issue, ask that the symptom, mileage, date, warning lights, and test-drive result be written on the repair order. Save videos, photos, tow records, and all repeat visits.

Our take

For Buick Encore owners, recall-backed defects are important because they show the manufacturer had notice of a problem. Whether a specific car qualifies still depends on warranty timing, repair history, and documents.

— The Margarian Law team

Free case review · Buick Encore

See if your Encore qualifies

If your Buick has repeated warranty repairs, Margarian Law can review your repair orders and help evaluate whether a buyback, replacement, or cash resolution may be available.

FAQ

Buick Encore lemon-law questions

Is the Buick Encore known for recall-related problems?

Buick Encore records cited on this page include NHTSA recall-backed issues such as steering defect - increased steering effort or sticky steering. A recall does not automatically make a vehicle a lemon, but repeat unresolved warranty repairs may matter under California law.

Can a Buick Encore qualify for California lemon law?

A Buick Encore may qualify if a covered defect continues after a reasonable number of warranty repair attempts or causes substantial time out of service. Eligibility depends on repair history, timing, and documents.

What should I do if my Buick Encore dealer cannot duplicate the problem?

Ask the dealer to document the complaint exactly as reported, including warning lights, mileage, dates, and whether a test drive was performed. Keep every repair order and avoid relying only on verbal explanations.

Do Buick recalls help a lemon law claim?

Recall records can help show that Buick had notice of a safety or drivability issue. The legal question is still whether your specific vehicle was repaired within a reasonable number of attempts.

What documents should Buick owners save?

Save purchase or lease documents, every repair order, tow or rental records, photos or videos of symptoms, and all manufacturer recall notices. These records help evaluate warranty timing and repeated repair attempts.

Does contacting Margarian Law cost Buick owners anything upfront?

For qualifying California lemon law cases, attorney fees are typically pursued from the manufacturer after a successful outcome. A case review can help determine whether your Buick repair history is strong enough to pursue.

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