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Airbag / Occupant Detection Defect - Airbag May Not Deploy Correctly
airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault
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Audi Q7 problems with airbag / occupant detection defect - airbag may not deploy correctly? Learn recalls, symptoms, and California lemon law options.
The Audi Q7 page focuses on documented recall-backed problems rather than general reliability claims. Owners searching for repeated Audi Q7 repairs should compare their symptoms, repair orders, and warranty history against the sourced NHTSA records cited on this page.
The issues owners report most, ranked by severity — each one verified against a cited NHTSA source.
airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault
driver seat cushion loose; seat fastener recall; seat may not stay secured
warning light; recall notice; repeated dealer repair
sticky steering; steering wheel feels stuck; increased steering effort; steering recall
driver seat cushion loose; seat fastener recall; seat may not stay secured
warning light; recall notice; repeated dealer repair
A settled Margarian Law case on this exact model, published with the actual settlement math.
Open any defect for the symptoms and why it matters for a California lemon-law claim. Each is tied to a cited NHTSA source.
airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
driver seat cushion loose; seat fastener recall; seat may not stay secured
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
warning light; recall notice; repeated dealer repair
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
sticky steering; steering wheel feels stuck; increased steering effort; steering recall
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
driver seat cushion loose; seat fastener recall; seat may not stay secured
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
warning light; recall notice; repeated dealer repair
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
front suspension noise; stabilizer bar loose; vehicle pulls or clunks
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
sticky steering; steering wheel feels stuck; increased steering effort; steering recall
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
warning light; recall notice; repeated dealer repair
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
warning light; recall notice; repeated dealer repair
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
front suspension noise; stabilizer bar loose; vehicle pulls or clunks
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
driver seat cushion loose; seat fastener recall; seat may not stay secured
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this re
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
warning light; recall notice; repeated dealer repair
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
engine stalls while driving; vehicle will not start; loss of power; fuel pump recall
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
airbag warning light; passenger airbag may not deploy; SRS warning; occupant detection fault
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
warning light; recall notice; repeated dealer repair
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.
driver seat cushion loose; seat fastener recall; seat may not stay secured
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will replace both front seat belt buckles, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Audi at 1-800-253-2834. Audi's number for this recall is 692K. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov o
backup camera blank; screen goes black in reverse; rearview camera distorted
Recall-backed safety or drivability concern; repeated unsuccessful warranty repairs may support a California Song-Beverly claim.
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov o
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Audi RS Q8, Audi Q8, Audi Q7, and Audi SQ8 vehicles. The driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
remedy available
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
remedy available
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Every item below comes from this vehicle's documented defects. The more you recognize, the more a free case review is worth your time.
California consumers may have rights under the Song-Beverly Consumer Warranty Act when a warrantied defect is not repaired after a reasonable number of attempts or the vehicle spends substantial time out of service. This is general information, not legal advice, and no attorney-client relationship is formed by reading it. Law as of Jun 28, 2026.
“Could not duplicate” doesn't mean the defect isn't real. Here's exactly what to do to protect a potential California lemon-law claim.
Document the moment it happens. Photos, video, and screenshots of any warning lights — with the date and the mileage.
Get a repair order every visit — even “found nothing.” That paperwork is the foundation of a claim.
Check your VIN at nhtsa.gov/recalls. Note any recall that has no available remedy yet.
Track your out-of-service days. California law counts the cumulative days your vehicle spends in the shop.
Keep loaner & rental records. Alternate-transport paperwork during long repairs matters.
Save everything in one place. Symptoms, dates, repair orders, and every repeat visit — the intermittent ones especially.
If the Audi dealer says it cannot duplicate the issue, ask that the symptom, mileage, date, warning lights, and test-drive result be written on the repair order. Save videos, photos, tow records, and all repeat visits.
For Audi Q7 owners, recall-backed defects are important because they show the manufacturer had notice of a problem. Whether a specific car qualifies still depends on warranty timing, repair history, and documents.
— The Margarian Law team
If your Audi has repeated warranty repairs, Margarian Law can review your repair orders and help evaluate whether a buyback, replacement, or cash resolution may be available.
Audi Q7 records cited on this page include NHTSA recall-backed issues such as airbag / occupant detection defect - airbag may not deploy correctly. A recall does not automatically make a vehicle a lemon, but repeat unresolved warranty repairs may matter under California law.
An Audi Q7 may qualify if a covered defect continues after a reasonable number of warranty repair attempts or causes substantial time out of service. Eligibility depends on repair history, timing, and documents.
Ask the dealer to document the complaint exactly as reported, including warning lights, mileage, dates, and whether a test drive was performed. Keep every repair order and avoid relying only on verbal explanations.
Recall records can help show that Audi or Volkswagen Group had notice of a safety or drivability issue. The legal question is still whether your specific vehicle was repaired within a reasonable number of attempts.
Save purchase or lease documents, every repair order, tow or rental records, photos or videos of symptoms, and all manufacturer recall notices. These records help evaluate warranty timing and repeated repair attempts.
For qualifying California lemon law cases, attorney fees are typically pursued from the manufacturer after a successful outcome. A case review can help determine whether your Audi repair history is strong enough to pursue.
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